Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate Mr. Rooter Plumbing of Greenville 4.8 out of 5 based on 79 reviews. Customers frequently cite same-day scheduling, punctual arrivals, and clear communication regarding the scope of work and costs. Services mentioned include drain clearing, water heater replacement, and pipe repairs, with technicians often praised for their professionalism and courtesy. A recurring criticism in low-star feedback involves perceived overcharging for simple repairs or unnecessary use of diagnostic equipment, while the owner has not replied to any reviews.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
79 Google reviews we collected
Phrases our text analysis found in 59 written reviews
Price verdicts customers left with their Google review
Middle half of what 48 customers paid ($402–$1.2k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Austin was amazing, knowledgeable, and arrived early.”
“Called and they got us into the schedule the same day.”
“They came While I was on a time crunch and got the Job done”
“Arrived early and kept me updated on their progress”
“All is working fine, I will use them again if anything else goes' wrong.”
“…will recommend them and company to others in need of good service, reasonable pricing.…”
“it was a little pricey as Ii had to have them come back twice (on me, not them), but otherwise wonderful.”
“I really appreciate the professional and dependable service.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mr. Rooter Plumbing of Greenville for 8 kinds of job. Pick one to see what they paid and said.
Called and they got us into the schedule the same day. Overall I feel the price was fair. The guy who came out was on time, called ahead of time to confirm he was on his way, and left the work area as clean as he found it. Would use their service again.
Austin was amazing, knowledgeable, and arrived early. Well pump died yesterday at 9:30 am and by 12:06 pm today was installed and I had water!
My mother was very pleased with the service given and kindness of the workers. The overview of the job was clear , thank you.
Had some issues with shower faucet on an older plumbing system, they were able to repair everything and get it all back up and running again. Arrived promptly and did a terrific job!
Storm is very professional and knowledgeable. The technicians were respectful to our home and the fixed the issue the same day.
The water heater broke in our rental house. We called them on a Sunday, there were here first thing on Monday and replaced the old, leaky unit and did a wonderful job. Sam the technician was excellent. I really appreciate the professional and dependable service.
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 11 | $227–$585 |
| Plumbing pipe repair | 9 | $295–$755 |
| Water heater installation | 8 | $1.2k–$2.5k |
| Faucet repair | 6 | $228–$858 |
| Plumbing leak repair | 5 | $209–$680 |
| Water heater repair | 4 | $402–$591 |
| Drain cleaning | 4 | $276–$493 |
| Plumbing leak detection | 4 | $172–$888 |
4.8 ★★★★★ 79 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Called and they got us into the schedule the same day. Overall I feel the price was fair. The guy who came out was on time, called ahead of time to confirm he was on his way, and left the work area as clean as he found it. Would use their service again.
Showed up quickly and fixed a complicated issue in a timely manner! Do not hesitate to call these folks.
They came on time, did the work in good time. All is working fine, I will use them again if anything else goes' wrong.
Arrived on-time and did everything necessary to solve my problem.
Austin was amazing, knowledgeable, and arrived early. Well pump died yesterday at 9:30 am and by 12:06 pm today was installed and I had water!
Quick and courteous service. Explained the issues and offered options. Will use again!
My mother was very pleased with the service given and kindness of the workers. The overview of the job was clear , thank you.
Fast, pleasant transaction. Will call them again when needing their expertise.
Storm did a great job I enjoyed your company’s service Are the any other companies you work with? Like replacing awnings or storm doors? Thanks once again PS Door replacement?
They came While I was on a time crunch and got the Job done
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
