How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCOREMr. Rooter Plumbing of Hampden & Hampshire Counties
Chicopee, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.7★ from 753 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Hampden & Hampshire Counties for 8 kinds of job.
Mr. Rooter Plumbing of Hampden & Hampshire Counties for plumbing pipe repair
Clear ✕All 53 Google reviews tagged “Plumbing pipe repair” · showing 40
Their service is efficient, professional and fast. I hesitated at first thinking these folks would be the most expensive around, but to my delight the quotes I received were lower than other independents. PLUS, Nick went above and beyond. Service and communication was superb! I will use these folks going forward…
The plumber explained everything he was doing, was professional but very easy to talk to. Excellent experience.
Showed up in a pinch and did an excellent job.
Jacob was fantastic! He arrived in under an hour after I placed an emergency call. He worked quickly to get my plumbing back up and running!
Dan Karcha was excellent. He diagnosed our leaky shower and fixed it immediately. He saved the day.
called and three hours later they were here.
Had a bad leak in wall coming from 3 fl apartment down to first floor. Dan from Mr Rooter showed up at schedule time 11am and after doing a little research , found source, fix it and was done by 1:30 Also very friendly and informative about repair.
After the recent blizzard froze some valves in our house, a technician was able to come out and address the issue that afternoon. Despite most plumbing supply houses being closed, he put in the effort to call around and find an open store. The work was completed in about 2 hours (4 hours total with getting…
Dan was great very polite and pleasant did a great job give him two thumbs up great experience
Developed a small pipe leak and I called Mr. Plumber early in the morning. They had a tech at my house in a few hours, and the tech completed the job in a timely manner. The tech was really pleasant to deal with. I will use Mr. Plumber in the future when the time comes
One of the outside faucet started leaking and so we called to get it checked out. Turns out there was a lot of internal water damage. They got the parts and replaced the pipe and faucet. Did a wonderful job and would highly recommend.
The plumber name Omar same to replace a section of leaking copper tubing. He was very personable, explained what needed to be done, AND efficiently replaced the tubing and included valve. I would highly recommend this service!
Very professional , Nick was excellent to deal with and talk to.
Great company
Friendly and took the time to explain all my options and reasons why my plumbing was so clogged. Gave me advice on how to help keep my pipes clean for future. Thank you!
Fast friendly service
Quick to respond, arrived when he said he would and explained everything as he worked. When he couldn’t fix it, he got the right people on the way to fix it the following morning. Highly recommend them.
My experience with Mr. Rooter was extremely positive. Glen, the plumber thay helped me with my plumbing issue was professional , polite and punctual.
Thanks to Alessandro & The Mr. Rooter team for taking on a difficult job, finding the right solution, And leaving a happy Customer.
This was my first time using the company. I called for an estimate of a leaking pipe and they were able to come that same day. Received a good estimate with options that fit my budget timeframe with pros/cons of each estimate. They came out the following week and showed up on time, finished the job ahead of time,…
Good communication throughput process, prompt, professional, knowledgeable and friendly!
Dan from Mr.Rooter was a pleasure to deal with! he is very honest, professional and efficient! We will definitely continue with him going forward! Thanks again
Called 5 plumbers for emergency only one to reply Very nice guy knowledgeable and quick
Dan was very knowledgeable and professional. Will call in the future with any plumbing needs!
Steve was absolutely the best plumber I've come across in a loooooong time! Fairly priced, beautiful work and honest about what I needed and didn't try to take advantage of rip me off like I've experienced in the past. Thank you Steve from Mr. Rooter, I'm so grateful and very appreciative of you and your hard work,…
Great service. Showed up very quickly and fixed all my problems with quality products and very careful attention to detail. Highly recommend.
Very professional. Explained everything that needed to be done and then did it. Would call again and recommend to anyone in need of plumbing repairs
They were able to come out within two days of calling. The plumber was extremely nice and professional. He listened to what the issue was and fixed it in a timely manner.
Plumber was knowledgeable, respectful and very courteous. He explained everything and showed us what was wrong. He worked quickly and cleaned up after himself. I woul definitely recommend Mr. Rooter
Tony and the guys were professional, quick and did the work as they quoted! Tony kept in contact with me, prior to the work started, and ensured it was completed on time.
Glenn is the best!!!
Great service! Had them install gas line for stove and they came back two more times because there was a problem with the stove no charge. They noticed a problem with the water heater and repaired at a great value extended the life of water heater. Called them back for estimate on replacing antifreeze in heating…
Very professional and knowledgeable! Tim explained the leaking pipe and replacement in basement. He worked fast and got the job done keeping the cost down. I know if I had hired another plumber it would of cost me more . I am very happy I made the right decision. It’s worth the wait....your problem is solved.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 73 | $1.2k–$2.4k |
| Drain cleaning | 63 | $176–$580 |
| Plumbing pipe repair | 53 | $366–$1.2k |
| Toilet repair | 43 | $227–$618 |
| Plumbing leak detection | 36 | $124–$656 |
| Plumbing leak repair | 23 | $295–$1.1k |
| Faucet repair | 18 | $208–$611 |
| Sewer repair | 15 | $454–$2.4k |
