Experts Reviews · Company report
22SCORE

Mr. Rooter Plumbing of Hampden & Hampshire Counties

Chicopee, MA · Grade D · #86 of 90 plumbers · 4.7★ from 753 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: track record and craft & service; weakest: value.

SatisfactionF
5
ReliabilityD
24
Craft & serviceC
50
ValueF
4
MomentumF
14
Track recordB
72
AccountabilityF
5

Reviews for your job

Customers hired Mr. Rooter Plumbing of Hampden & Hampshire Counties for 8 kinds of job.

Recent priced reviews

★★★ Belle · a day ago

The technician that came to replace my water heater was very professional and completed the job. The only thing that I disliked was that I received a text at 9:05AM saying that the technician was on his way so I’m like great. I’m sitting and waiting and sitting and waiting. Then at around 11:30AM I get a text from…

Paid $1,800–2,000OverpricedWater heater installation
★★★★★ Carol · 4 days ago

Had propane/gas stove installed by Jacob. Jacob was very professional, courteous, polite, and answered all questions. Thanks Jacob, job well done!

Paid $200–400Reasonable price
★★★★★ gloria · 2 weeks ago

Jacob was on time and very professional I will definitely recommend him. And will answer your questions as you asked him

Paid $1,000–1,200Reasonable priceWater heater installation
★★★★★ Keith · 2 weeks ago

The tech was outstanding. He cleaned up like he wasn’t even there. I would highly recommend him to anyone.

Paid $2,000+Reasonable priceWater heater installation
★★★★★ Jim · 3 weeks ago

The Gentleman that came out was very friendly. He was very respectful for my property and did a great job with putting in a new hot water heater. He worked by himself and did an amazing job installing and hauling the old one away

Paid $2,000+Reasonable priceWater heater installation
★★ Emanuel · 3 weeks ago

I used these guys once and only once to fix the plumbing of a house I bought near Forest park. I bought a waterheater and this company still proceeded to submit to my mortgage company a cost of $5700 for essentially; switching out the waterheater, stopping 2 leaks and unclogging 2 drain...connecting a washing…

Paid $2,000+OverpricedWater heater installation

Price

$656+37% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 13%Reasonable 69%Overpriced 10%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation73$1.2k–$2.4k
Drain cleaning63$176–$580
Plumbing pipe repair53$366–$1.2k
Toilet repair43$227–$618
Plumbing leak detection36$124–$656
Plumbing leak repair23$295–$1.1k
Faucet repair18$208–$611
Sewer repair15$454–$2.4k

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