How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCOREMr. Rooter Plumbing of Hampden & Hampshire Counties
Chicopee, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.7★ from 753 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Hampden & Hampshire Counties for 8 kinds of job.
Mr. Rooter Plumbing of Hampden & Hampshire Counties for sewer repair
Clear ✕All 15 Google reviews tagged “Sewer repair”
Fastest
Their service is efficient, professional and fast. I hesitated at first thinking these folks would be the most expensive around, but to my delight the quotes I received were lower than other independents. PLUS, Nick went above and beyond. Service and communication was superb! I will use these folks going forward…
Excellent job, appreciate the quick response
Excellent and professional. I called for an emergency service at 5:38 PM on Sunday. Nick showed up within an hour. They communicated quickly and effectively. Nick was great. He gave me a quick analysis of his concerns and fixed our immediate issue. Highly recommend.
I had all backup pipes and the arrived early and did a excellent job at a fair price. Kudos to Edwin
Steve was absolutely the best plumber I've come across in a loooooong time! Fairly priced, beautiful work and honest about what I needed and didn't try to take advantage of rip me off like I've experienced in the past. Thank you Steve from Mr. Rooter, I'm so grateful and very appreciative of you and your hard work,…
Clogged sewer pipe, very fast and clean
Prompt, professional service. Friendly, knowledgeable. Job well done.
Very professional. Alessandro, the tech, explained in detail all the work he was doing. He always kept me "in the know" what was going on. It was easy to get service. Will use again, without hesitation.
Very friendly on time did an excellent job replacing sewer line would highly recommend this company
This company was very pleasant to work with. They re-routed an old outdated sewer pipe in our basement. The work was done on time, very efficiently and the cleanup afterwards was awesome!
Was able to book an appointment the same day. Could not be more pleased with the quality of service.
Tony and the guys were professional, quick and did the work as they quoted! Tony kept in contact with me, prior to the work started, and ensured it was completed on time.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 73 | $1.2k–$2.4k |
| Drain cleaning | 63 | $176–$580 |
| Plumbing pipe repair | 53 | $366–$1.2k |
| Toilet repair | 43 | $227–$618 |
| Plumbing leak detection | 36 | $124–$656 |
| Plumbing leak repair | 23 | $295–$1.1k |
| Faucet repair | 18 | $208–$611 |
| Sewer repair | 15 | $454–$2.4k |
