How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCOREMr. Rooter Plumbing of Hampden & Hampshire Counties
Chicopee, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.7★ from 753 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Hampden & Hampshire Counties for 8 kinds of job.
Mr. Rooter Plumbing of Hampden & Hampshire Counties for toilet repair
Clear ✕All 44 Google reviews tagged “Toilet repair” · showing 20
Very knowledgeable and got the job done quickly and correctly. This is the third time we've used Mr. Rooter and have been very satisfied each time. We really like that they charge by the job and not by the hour.
Omar did a wonderful job repairing the problem with my toliet He was in and out in no time at reasonable price . He was very polite and knowledgeable. A pleasure who business with
I was given the name of Mr Rooter by Roto-Rooter. I called Mr Rooter to schedule an appointment and they had time to take care of my issue that day Young man by the name of Jacob called to tell me that he was on his way He Arrived within half hour we discussed the issue. He started to work on it immediately. Jacob…
Is my second time calling Mr. Rooter, they are INCREDIBLY RESPONSIBLE, RELIABLE, ON TIME, QUICKLY WORK, RESPECTFUL, AND GREAT PRICES. Jacob work on the toilet and Garage Disposal with new pipes…CALL JACOB GREAT WORKER!!!! Thanks Jacob and Mr. Rooter
Technician was very polite and knowledgeable. He took the time to explain the procedure and how it all works. Edwin was very professional and appreciated. Five stars
Timely, professional, quality work! 👍🏽
Nick was amazing. Very professional from beginning to end and went above and beyond to accommodate the needs of my renters.
They were super nice very polite and came to fix my toilet in a couple hours after calling.
Overcharged and poor-quality work I had a very disappointing experience with Mr. Rooter. They charged $1,100 to replace the ball taps on two toilet tanks, and the technician finished in about two hours. He did not clearly explain the breakdown of labor and parts before starting the work—only the total price. After…
A bit pricey for the job but took care of the problem and I was very satisfied.
Omar was very helpful and knowledgeable. It was an easy fix and he was very thorough.
Prompt, fair, pleasant. Efficient
Very friendly and did a excellent job.
Dan was very professional. Neat and worked efficiently. He reviewed his work with us and. Was very pleasant
Edwin was very organized, clean and informative. I appreciated his attention to detail, his respectful manner, and his patience with my nosy pets!
Omar was courteous and explained my options. Methodical and professional.
Omar is a good guy
Quick, personable, and reassuring expertise.
They know exactly what the are doing
Excellent work
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 73 | $1.2k–$2.4k |
| Drain cleaning | 63 | $176–$580 |
| Plumbing pipe repair | 53 | $366–$1.2k |
| Toilet repair | 43 | $227–$618 |
| Plumbing leak detection | 36 | $124–$656 |
| Plumbing leak repair | 23 | $295–$1.1k |
| Faucet repair | 18 | $208–$611 |
| Sewer repair | 15 | $454–$2.4k |
