How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%5+1.8Reliability 15%24+3.6Craft & service 20%50+10Value 10%4+0.4Momentum 8%14+1.1Track record 7%72+5Accountability 5%5+0.3Experts Score= 22Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.22SCOREMr. Rooter Plumbing of Hampden & Hampshire Counties
Chicopee, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.7★ from 753 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Hampden & Hampshire Counties for 8 kinds of job.
Mr. Rooter Plumbing of Hampden & Hampshire Counties for water heater installation
Clear ✕All 73 Google reviews tagged “Water heater installation” · showing 20
The technician that came to replace my water heater was very professional and completed the job. The only thing that I disliked was that I received a text at 9:05AM saying that the technician was on his way so I’m like great. I’m sitting and waiting and sitting and waiting. Then at around 11:30AM I get a text from…
Quick appointment. Very professional and knowledgeable.
Jacob was on time and very professional I will definitely recommend him. And will answer your questions as you asked him
The tech was outstanding. He cleaned up like he wasn’t even there. I would highly recommend him to anyone.
The Gentleman that came out was very friendly. He was very respectful for my property and did a great job with putting in a new hot water heater. He worked by himself and did an amazing job installing and hauling the old one away
I used these guys once and only once to fix the plumbing of a house I bought near Forest park. I bought a waterheater and this company still proceeded to submit to my mortgage company a cost of $5700 for essentially; switching out the waterheater, stopping 2 leaks and unclogging 2 drain...connecting a washing…
I called at 6:30 at night one evening, Needing a plumber to replace my water heater. And I was able to get an appointment the next day between 12:00pm and 3:00pm. That was fast service! The plumber that came out was very friendly and his work was very professional. I will call them again!
Quick, fair, transparent, professional, thorough, up-front, informative. Two thumbs up.
I couldn’t be more satisfied with Mr.Rooter! Very fair price in comparison, believe me, I shopped around! They were extremely timely and efficient. Very polite as well. Would recommend highly especially considering that I’m on a fixed income
Excellent service, I am very pleased with the work done. I had the pleasure of having Jacob do the water heater installation. He is very respectful and very knowledgeable about his job, he made sure everything was up to date compliance wise, saving me from failing inspection. Jacob answered all my questions…
Installation went well quick for the plumbing waiting for electrician.
Showed up on time and got the job done right.
I had a great experience. The guy was very nice & did a great job.
Excellent service, flexible, and professional I had a heat pump water heater installed by Mr. Rooter Plumbing, and the experience was outstanding. They were very flexible when my delivery from Home Depot was delayed and unclear. They put my job on hold, and as soon as I confirmed the unit was arriving, they…
Immediate response to my Angi inquiry and only a few hours from quote to installation of my new tank and removal of the old.
Excellent service, very professional team, a special thanks to Josh. Highly recommend, and thank you to Michelle at home depot for the referral.
Came by to see what the problem was, explained what would happen, and then returned to complete the installation of the water heater. Quick, professional, thorough.
I had excellent service from truck# 12 Dan in October when my water heater broke. Today Edwin came and again excellent service for my kitchen faucet.
Excellent communication and actual cost was within 15% of a standard estimate. The service rep was knowledgeable and very considerate. Would recommend Mr. Rooter Plumbing from Holyoke, MA.
Omar came over on his day off, and on a Holiday to look at the issue, and then immediately lined up Dan to come the next day to fix our busted water tank. Dan was here early, wasted no time and replaced the water tank fast! I would recommend this team any day of the week!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 73 | $1.2k–$2.4k |
| Drain cleaning | 63 | $176–$580 |
| Plumbing pipe repair | 53 | $366–$1.2k |
| Toilet repair | 43 | $227–$618 |
| Plumbing leak detection | 36 | $124–$656 |
| Plumbing leak repair | 23 | $295–$1.1k |
| Faucet repair | 18 | $208–$611 |
| Sewer repair | 15 | $454–$2.4k |
