How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%86+20.8Value 14%98+13.9Replies to reviews 7%97+6.9Craft & service penalty97−0.3Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREMr. Rooter Plumbing of Orange County
Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 648 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Mr. Rooter Plumbing of Orange County for 8 kinds of job.
Mr. Rooter Plumbing of Orange County for drain cleaning
Clear ✕All 86 Google reviews tagged “Drain cleaning” · showing 80
I am waiting for the free camera inspection. John came today and located the problem. I couldn’t be happier.
Mr. Rooter responded quickly when we experienced a clog in our home. We really appreciated their prompt service, and John was able to quickly diagnose and resolve the issue. Excellent service from start to finish!
We had a great experience with Mr. Rooter and our technician, Rueben. He was on time, quoted a fair price and did a great job, going above and beyond. Will definitely use this company again!
We really appreciate Ismael’s professionalism and his willingness to include us in the steps he would take to resolve our drainage problem. We found him to be very knowledgeable and personable. I especially like the fact that he wasn’t trying to sell us a line of bullshit. It’s nice to know that there are still…
Ismael Kabigting was friendly, fast, and very informative.
Plumbers were good polite and very respectful.
John and his team demonstrated outstanding customer service and took pride in their quality of work. We had pipes flushed, chain knocked, recorded, sleeved, epoxied, and replaced. They had to tunnel under the house and cut into concrete and walls. The end product was a new plumbing system and a new toilet. The…
Ismael and Pedro helped clear our sink drain. They were both very friendly and professional!
Customer service was exceptional. The office staff was friendly, courteous. Ruben my installer was very knowledgeable, professional, personable. I will be calling Mr Rooter again for all my plumbing needs.
I so appreciate the customer service of Maria and the technician Ruben. They were prompt, professional and fixed my drain. Thank you. I would highly recommend them.
Very good service and great staff. Quick and clean, great job.
Ismael & Pedro did a great job on snaking & draining my backed up kitchen sink pipes! Ismael was very friendly and knowledgable on questions i asked.
Rooter drain cleaning service got 5 Stars from me Professeur3 or Professeur Lisa in the Internet , In the junk mail monthly envelope, we found 3 ads about drain cleaning. Mr Rooter manager was the FRIENDLY winner over the phone discussion about ONLY ONE STORM drain NOT DRAINING problem. He quoted about the agreed…
Our service professional David explained everything before he proceeded with the work. I would recommend Mr Rooter to all
Our washing machine drain was overflowing every time we ran a larger load, so we called Mr. Rooter to inspect the problem and recommend a solution. From the moment they arrived, the entire team was professional, knowledgeable, punctual, and courteous. They took the time to inspect everything, explain what was…
Very professional and knowledgeable
Ishmael was super friendly and did a great job. Happy customer. 🙂
I had plumbing issues which resulted in my MB flooding. luckily Mr Rooter holds a General B license and replaced my tile flooring. Richard and Miguel did an amazing job. Their pricing was in line with other flooring company’s. Great company to do work with
Miguel and Ishmael Were amazing! They explained everything to me thoroughly and helped me understand what was going on with our plumbing at our business. Two very nice and genuine guys who work hard!
Ruben was prompt, very helpful and attentive. Would absolutely recommend!
Very happy with service. Plumber was courteous, interacted with us and completed a great job. Will use you again.
Dave Deleon was great,i have used before,extremely trustworthy. Would use again
Excellent work! I’m very pleased! The guys were very professional and did a great job! Highly recommended!!!
Ismael, was great. Had a backed up kitchen sink and cleared up expertly. Was great.
Great experience, handled problem efficiently. Miguel Meza was amazing!
Ismael and Pedro were awesome to work with.
Ismael was absolutely pleasant and helpful along with Pedro. Very much appreciated his attention and consideration.
The plumber was professional and courteous and most importantly got the job done. Will definitely use their services in the future.
Repairman Dave Robinson was Wonderful, curtious, and honest. Very reasonable. My plumbing problem was more than expected but Dave didn’t try and change me more than our agreed price.
Ismael and Rich are such a hard workers. Didn’t give up on the job. Finally got the drain unclogged. Drain was hard to access but found a way to get it done. They rock!!!!
Master bathroom shower was slow draining. Called Mr. rooter and Ismael was out technician and came out aand out booties on as he entered and che then cleared the stoppage in the drain pipe and made sure that the pipe were clear prior to leaving. He was through and prompt and did a great job.
Great experience. Dave and his team did an awesome job and fixed our sink issue quickly and effectively. Would highly recommend!
Our friendly plumber was also very professional and was able to diagnose the issue then resolve the problem in a very timely manner !
David Deleon was a very nice person. He explained everything, and did a very good job.
Got here quick... Did a good job
We had a great experience with Mr. Rooter for our drain/pipes cleaning service. Ismael and the team was incredibly helpful and made sure everything was handled smoothly from start to finish. The technician arrived on time, was professional, and explained the process clearly. They worked efficiently and left the area…
Excellent work good advise
Great service with thorough explanations, our plumber Ismael helped us out and was very straightforward!
Dave was fantastic—super professional, friendly, and got our drains fixed and cleaned quickly. Highly recommend!
Ismael has been a pleasure to work with! He takes the time to get the job done well while being efficient. My experience with Mr. Rooter Plumbing has been consistently excellent. Thanks again for all of your hard work Ismael and the team :)
We received amazing service. They were quick and to the point. We also received a discount form their coupon and only paid $89 bucks. Ishmael was very helpful.
Raul was punctual, tidy, efficient and professional. Answered all my questions and concerns. Very pleased with drain cleaning and faucet install on an ancient system! Highly recommend and if you didn't know- Veteran friendly. Thanks again!
Been smelling a foul smell coming from under the house, took a look and seen leakimg coming from pipes, called Mr. Rooter and Ismael showed up and with no hesitation went under house and informed me that my kitchen line was cracked and leaking, gave me a fair estimate to replace broken section and another to replace…
He did superior job done for me, very happy to recommend to other people. Thank you~^
My technician Ismael did a great job and he on time and he is so professional explaining the issues , he is the best.
John, Ishmael, and Ivan did an amazing job. They solved a major pluming issue I had for a reasonable price. I always get three quotes and Mr. Rooter came in well below the rest. They arrived on time and stayed late to make sure the job was completed in one day. Ivan was very friendly and professional. I would highly…
Ismael the plumber showed up on time and even called 30 minutes before hand to inform me that he was in route. As soon as Ismael arrived impressed by his presentation by handing me his business card and putting on shoe covers before entering my phone WOW that was awesome. Ismael diagnosed my plumbing problem and was…
I had an entire house backup -no shower or toilets and have my 75 y/o parents staying. This was Friday night at 7pm before a holiday weekend and there was no one available. Mr rooter called in someone on his night off who graciously came and flushed out my system and saved my weekend. I am beyond grateful. They…
Showed up super quickly. David was professional and didn’t push me into things I didn’t need. That I truly appreciate!
It was a pleasure to work with John & Darryl. We had them over to my parents' residence to address a persisting issue with clogged drains. They were very patient with us to explain thoroughly the situation, potential causes of the problem, and their process to solve it. They cleared away all debris, leaving the area…
Ismael was professional and punctual. He explained thoroughly about the issues with the drain and would recommend this business if you have issues with plumbing.
The Mr. Rooter Plumbing Team was excellent! Very responsive, professional, and did high quality work. I highly recommend them.
Thank you for taking such good care of our plumbing. We are so thankful for your service. Your honesty and options for service were very much appreciated.
Excellent, friendly service!! Highly recommend
Darryl was incredibly professional and he took care of the rusty drain in my house as promised. I highly recommend him and this service as well. :)
David R. was great. Somebody give that man a raise!
They are friendly ni hassle
We loved this company’s service. They sent someone the same day, they arrived on time within the scheduled window, provided us with a free quote and then performed the service in a clean and fast way. I will definitely call them again. Highly recommended.
Oscar Gomez came to the rescue in the middle of the night! Highly recommend this crew! Thank you
John was our service tech. John showed up on time, I received a call when he was on his way. John put down tarps to protect our flooring as the clean out is in a hallway, cleared the drain quickly. Checked the outside kitchen cleanout and cleared the grease from there too. He tried to inspect the lines with a camera…
Mr Rooter guy was very good in what he did.he did what he needed to do didn't stop till he got thru. Thanks for the work David Deleon
Dave was great - they showed up on time and fixed the issue ,, would recommend
John is very honest and professional and he keeps his commitment of 1 year clog guarantee without charging us a single dime. I will definitely recommend him to others.
Excellent 👍
He arrived on time 11am. Our home has hardwood floors, with a crawl space under the house. He Cleared the sink drain in the master bedroom in 10 minutes. Then had him work on our bathtub.He had to crawl under our home at least 5 times in the next few hours.Ended up having to cut out a section of drain pipe with the…
We have used Mr. Rooter for over 35 years. They have always done a great job and seem like they are fairly priced.
Very professional & reasonably priced
Very professional and knowledgeable about how to fix my clog.
My parents have used them for their needs and now I am using them too. Shane has always been very responsive to us and if my parents were happy, then I can trust that as well. They never have tried to do more than what is needed and more to the point, they have been absolutely honest with the repairs that are needed. Which is what I want to know.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 86 | $205–$478 |
| Plumbing pipe repair | 32 | $305–$1.1k |
| Toilet repair | 25 | $209–$607 |
| Plumbing leak detection | 20 | $54–$495 |
| Sewer cleaning | 17 | $248–$529 |
| Outdoor plumbing system repair | 13 | $321–$1.0k |
| Faucet repair | 13 | $271–$659 |
| Sewer repair | 12 | $383–$2.1k |
