Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Google reviewers rate Mr. Rooter Plumbing of Rogers 4.9 out of 5 based on 268 reviews, with the owner responding to 55% of feedback. Customers frequently praise punctual same-day service, transparent pricing, and thorough diagnostics using camera technology for drain and sewer issues. However, some low-star reviews criticize missed return calls and technicians arriving without necessary equipment, resulting in unresolved problems and service fees.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
268 Google reviews we collected
Phrases our text analysis found in 196 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 196 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Richie arrived on time, he is very personable, and was well mannered.”
“Mr Rooter (a Neighborly company) showed up on time and thoroughly investigated my plumbing situation using some pretty cool hi-tech tools and cameras.”
“Toilets were backing up into my showers and they were reasonable and very thorough.”
“Tanner replaced a damaged pex elbow with a much higher quality one than the builder-grade one that had failed, And waited after the water was back on…”
“I very highly recommend both of these companies and gentlemen without reservation!”
“I would highly recommend not to call this organization.”
“They do quality repair work, and their prices seem very reasonable.”
“Overcharged me for work performed!”
“He was friendly, professional and explained everything and pricing!”
“It's so good to finally have a quality, dependable company to call when we need help!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mr. Rooter Plumbing of Rogers for 8 kinds of job. Pick one to see what they paid and said.
Tanner was awesome! Quick and to the point. Let me know exactly what needs to be done and gave an estimate on the spot. Can't wait to get it finished!
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 66 | $39–$295 |
| Plumbing pipe repair | 23 | $248–$1.2k |
| Toilet repair | 13 | $166–$480 |
| Sewer repair | 13 | $239–$2.1k |
| Plumbing leak detection | 8 | $54–$520 |
| Sewer cleaning | 7 | $161–$493 |
| Outdoor plumbing system repair | 5 | $236–$1.6k |
| Shower repair | 5 | $209–$545 |
4.9 ★★★★★ 268 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very Reliable would not call anyone else!!
Steve, it means a lot to know you trust us and choose us every time. Thank you for your support and for taking the time to share your experience with Mr. Rooter Plumbing of Rogers. We appreciate your loyalty!
Mr Rooter (a Neighborly company) showed up on time and thoroughly investigated my plumbing situation using some pretty cool hi-tech tools and cameras. The problem turned out to be far more involved than I suspected. This was, by the way, a legitimate finding, not some clever upsell, and that impressed me greatly. The necessary service required the help of another, non-Mr. Rooter plumber, who had a machine that very effectively "blew out" all the built-up crud throughout the entire house. As a result, my drains are working as good as the day they were built. While not inexpensive, the work was done quickly and efficiently. I was kept informed all along the way and the job was completed in good time. I am very happy with Mr Rooter and my plumber, Richie Lara, and his partner in this job, Chris Brown, owner of CB Plumbing Services. I very highly recommend both of these companies and gentlemen without reservation! Added 9/22/2026: We had another plumbing problem very recently and called our go-to guys, Mr Rooter, and our man Richie Lara responded quickly. Again, as last time, he expertly diagnosed and resolved our issue. Richie is a highly experienced plumber who not only fixes problems, but educates on why and how these issues occur and what preventative steps can be taken to minimize the chances of recurrence. It's so good to finally have a quality, dependable company to call when we need help!
Jim, we appreciate you sharing such a thorough review! We're glad everything with your plumbing was handled efficiently, and that you felt confident in the work and communication throughout the process. Thank you for recommending Mr. Rooter Plumbing of Rogers and for recognizing our team's efforts. It means a lot to have your trust and satisfaction with the results.
Tanner was awesome! Quick and to the point. Let me know exactly what needs to be done and gave an estimate on the spot. Can't wait to get it finished!
Great to hear the visit went so smoothly. Thank you for sharing these comments about your experience with our team at Mr. Rooter Plumbing of Rogers. We appreciate your feedback and hope everything gets wrapped up to your satisfaction soon!
They do a great job of showing you their work. Will send you videos.
We appreciate you sharing this, Daniel. It's great to know that the videos and updates helped you feel informed throughout the process. Thank you for your feedback and for choosing Mr. Rooter Plumbing of Rogers.
The technician was very polite and professional. He shared the different options for resolving our whole house drain slowness after utilizing the diagnostic equipment. He suggested what his recommendation was and what the cost of the different options were. Then completed the requested option in a timely manner. I would recommend Mr. Rooter to freinds in the future.
We appreciate your detailed feedback, Brian. It's great to hear our team provided clear options and completed the work efficiently. Thank you for recommending Mr. Rooter Plumbing of Rogers, and for taking the time to share your experience with us.
Richie came out incredibly fast and was able to help clear a clog in our old pipes. Kids were excited to be able to have a fast draining bath tub and we were excited to have less issues with laundry backing up! Would definitely recommend for quick and prompt service!
It is great to hear that your pipes are running smoothly again, Jon. Thank you for sharing your experience and for recommending Mr. Rooter Plumbing of Rogers. We're glad everyone in your household can enjoy a hassle-free bath time and laundry day now!
Richie arrived on time, he is very personable, and was well mannered. He detected the problem went over the procedure and costs before beginning. I will always use Mr Rooter, and hopefully get Richie as my tech.
Bonnie, your thoughtful feedback truly means a lot. We're glad your visit went smoothly and that our team member was able to help resolve things professionally. Thank you for making Mr. Rooter Plumbing of Rogers your go-to choice. We appreciate your continued trust!
Called on a Friday morning and had me scheduled that afternoon between 1-3! Received message before one that service on way! Richie Lara was the tech! He was friendly, professional and explained everything and pricing! He was completely finished work in great time!
Toilets were backing up into my showers and they were reasonable and very thorough. I've used them once before and had the same experience and will definitely be using them again
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Great experience! A company hit my sewer line and they did ALL the things right!! Great communication and knew exactly what to do!! Tracey and Ritchie are highly recommended and definetly want them back when I need to do my next steps. Thank you all so much!!!
So glad to hear everything went smoothly for you, Nichole! We appreciate your recognition of our team's expertise and clear communication during your repair. Thank you for taking the time to share your kind words about Mr. Rooter Plumbing of Rogers, and we’d be happy to assist you again with any future needs.
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
