Experts Reviews · Company report
Mr. Rooter Plumbing of Rogers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%76+5.4Craft & service penalty92−0.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Mr. Rooter Plumbing of Rogers

Lowell, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 268 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of Rogers is better than 87% of garbage disposal repair.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of Rogers is better than 76% of garbage disposal repair.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of Rogers is better than 92% of garbage disposal repair.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Rogers is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of Rogers is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of Rogers is better than 76% of garbage disposal repair.B
76

Reviews for your job

Customers hired Mr. Rooter Plumbing of Rogers for 8 kinds of job.

Mr. Rooter Plumbing of Rogers for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 18

All 66 Google reviews tagged “Drain cleaning” · showing 20

Whitney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rich was prompt, friendly and extremely knowledgeable. He was able to show me exactly it was clogged. Then showed where there was a possible issue where our pipes and the city pipes intersected.

Reasonable priceDrain cleaning
Karen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very knowledgeable and nice man, Justin.

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

prompt...fast...informative...affordable....really a great experience. Will definitely use them again

Sewer cleaningDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
KimberlyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys at Mr Rooter were responsive, thorough, professional and very friendly. They helped us with a badly blocked line. They responded very quickly to help us and gave us recommendations for preventing the problem in the future. They are in my permanent contact list and I will share that with my friends and family as needed.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
EricLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Rooter did a great job. Our kitchen sink drain line was clogged due to grease buildup over time. J. Dooley was very professional and courteous, cleaned everything up, and took the time to explain what he was doing and why, and how to prevent more clogs in the future. I would definitely use them again and would recommend them to others. Great job guys!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
BradenLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jarod was friendly, incredibly knowledgeable, fast and efficient. I would recommend you to anyone because of his service.

Drain cleaning+ Professionalism
Susie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you have a clogged drain, call Mr. Rooter first! I wish I had. Two other plumbers spent a lot of (wasted) time on a clog in a pipe at our home before I finally called Mr. rooter. Richie and Tracy brought their hydro jet and camera and didn’t leave until the pipes were all clear. Also, don’t put eggshells in your disposal. 🤪

Drain cleaning+ Responsiveness+ Quality+ Professionalism
Whitney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tanner and Richie were incredibly helpful and informative. They showed me on the camera the issues and went beyond that to investigate the issue. The price was actually less than they quoted because they were able to determine the issue and didn’t need to perform other procedures unnecessarily. We will definitely…

Plumbing leak detectionDrain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Jenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr Rooter was able to get my issue resolved the same day I placed the call. Jarod was very informative and walked me through each service and inspection he provided. The level of communication helped me to feel confident in the service and labor that I was paying for. That isn’t always the case in situations like this, so I really appreciated it.

Drain cleaning
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician was absolutely awesome. He performed his services with expertise but the best part was he was very cognizant of my toddlers and always closed the gates and that their safety was ensured. He was very courteous and walked me though the work and then performed admirably. I would definately recommend this company

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Lee14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used high tech equipment to identify the problems and resolve all the issues.

Sewer repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
JamesLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a clogged sewer line that another company was unable to completely clear. Tanner was able to come out the same day I called. He was early and used his camera to find the issue and was able to resolve it quickly.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
FrankLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mainline was clogged, the tech had to remove toilet to get to it. He was very professional and explained every step of the way. Was able to clear the clog and clean out the system. Reasonable price

Drain cleaning+ Punctuality+ Quality+ Professionalism
Jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Billed me 2/3 of quote, didn’t finish job, and no contact or follow up to complete. Had to call another plumber to finish what they were unable to accomplish. Very disappointed… Update. Mr. Rooter responded to my above complaint very promptly and professionally. With this response I would give them a try again in the future.

Drain cleaning
Kelli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

J Dooley arrived and was extremely kind, and professional examined the options for repair and gave me the cost in advance for the “easier” option in hopes that would eliminate the issue but also let. Me know if that option didn’t work what other options he had. In the end it was rectified easily with a professional…

Toilet repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Pandora1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were great, I appreciated everything from the first phone call to them to them doing the job and leaving. Very professional, honest and friendly. Thank you

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Doug5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Same day service, very professional would highly recommend. Tanner was very friendly and knowledgeable.

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Toby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tanner and Garrett were professional and efficient in unclogging my sewer line.

Drain cleaning
Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Justin was very knowledgeable and helped me ensure my drain was not clogged. He gave me some advice on plumbing my new wet bar properly and to code. Very professional and nice!

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Verified there were no clogs and provided an invoice

Drain cleaning+ Professionalism

Show more drain cleaning reviews (46 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 13%Reasonable 75%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning66$39–$295
Plumbing pipe repair23$248–$1.2k
Toilet repair13$166–$480
Sewer repair13$239–$2.1k
Plumbing leak detection8$54–$520
Sewer cleaning7$161–$493
Outdoor plumbing system repair5$236–$1.6k
Shower repair5$209–$545

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