Analyzing 8,564,6188.6M ReviewsFor 24,27624.3K Experts

Experts Reviews · Company report
Mr. Rooter Plumbing of South Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mr. Rooter Plumbing of South Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 537 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of South Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Mr. Rooter Plumbing of South Nashville for 8 kinds of job.

Mr. Rooter Plumbing of South Nashville for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$292–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 35

All 9 Google reviews tagged “Faucet installation”

Grant5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and very thorough.

Paid $900–1,000Reasonable priceFaucet repairFaucet installation
AbigailLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I never thought I'd leave a 5 star review for a plumbing company, but I was so impressed with my experience with Mr. Rooter, from start to finish. The plumbers who connected a new faucet, garbage disposal air switch, and a water filter following installation of granite countertops in my kitchen were professional,…

Faucet installation+ Responsiveness+ Punctuality+ Quality
Kristin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Over the last couple years I have called Mr. Rooter for everything! This group is so responsive, honest, and hardworking. I work in property management with hundreds of tenants and properties, Mr. Rooter is my first (and only) call anytime we have a plumbing related issue in residential or commercial properties!…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent and professional service at reasonable price.

Faucet installation+ Responsiveness+ Punctuality+ Quality
JayLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love these guys. They are absolutely amazing.

Faucet installationFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They really do want to make sure the customer is happy and will do everything they can to insure that you feel that way. Definitely a customer focused company, which can be hard to find.

Faucet installationGarbage disposal installation+ Professionalism
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was very impressed with the service provided by Mark Foley. He was on time, he remained in contact with me while searching for a part, and he did not give up. The quality of his work was outstanding and he is now my go-to plumber. Thank you Mr. Rooter.

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Faucet installationFaucet repairGarbage disposal repair+ Responsiveness+ Quality+ Professionalism
YasserLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Price

$359-14% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$161–$493
Plumbing pipe repair50$322–$1.1k
Toilet repair37$176–$656
Sewer repair25$375–$2.5k
Plumbing leak detection21$78–$630
Faucet repair20$166–$529
Water heater installation19$1.2k–$2.5k
Outdoor plumbing system repair19$441–$1.5k

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