Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Mr. Rooter Plumbing of South Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mr. Rooter Plumbing of South Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 537 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of South Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Mr. Rooter Plumbing of South Nashville for 8 kinds of job.

Mr. Rooter Plumbing of South Nashville for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Plumbing leak repair”

AngelaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mr. Rooter really helped me out when I had a running leak for a month. The plumber came in and tested my appliances and found my toliet was the issue. I was relieved. He replaced the element inside and it works just fine. Thank you again, Mr. Rooter!!!!

Paid $200–400Reasonable pricePlumbing leak detectionPlumbing leak repair
MirkoLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

You never like to wake up and see a water leak on your ceiling right before the weekend. Thankfully, Mr. Rutter’s efficient and professional company showed up first thing Monday morning and fixed everything quickly and cleanly. I’m very satisfied with their friendly, professional service and the great value for the…

Customer photo from Mirko's reviewCustomer photo from Mirko's review
Great pricePlumbing leak detectionPlumbing leak repair
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

We have been using this company for awhile now. They are very professional and and always do an outstanding job for our company. They only do the work that needs to be done and are very fair with there prices

Paid $1,000+Reasonable pricePlumbing leak repair
Lekethia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I am so pleased with Mr. Rooter Plumbing. Austin came out to my home today and fixed a pesky pipe leak. He was amazing. My appointment window was between 9 and 11. He was here at 9:00. He checked everything and discussed possible issues that could be causing constant pipe leaks in that area. He did not rush me when…

Paid $400–500Great pricePlumbing leak repair
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our old galvanized water line had a leak. The leak detection company gave us a quote to repair it that seemed high. I requested a quote from Mr. Rooter because they offer trenchless water line replacement. Drazan came out and gave me an estimate. He suggested I get other estimates and choose the best one, which I…

Plumbing leak repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Kristin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Over the last couple years I have called Mr. Rooter for everything! This group is so responsive, honest, and hardworking. I work in property management with hundreds of tenants and properties, Mr. Rooter is my first (and only) call anytime we have a plumbing related issue in residential or commercial properties!…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Tricia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Quality+ Professionalism
YasserLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Price

$359-14% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$161–$493
Plumbing pipe repair50$322–$1.1k
Toilet repair37$176–$656
Sewer repair25$375–$2.5k
Plumbing leak detection21$78–$630
Faucet repair20$166–$529
Water heater installation19$1.2k–$2.5k
Outdoor plumbing system repair19$441–$1.5k

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