Experts Reviews · Company report
Mr. Rooter Plumbing of South Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mr. Rooter Plumbing of South Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 537 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of South Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Mr. Rooter Plumbing of South Nashville for 8 kinds of job.

Mr. Rooter Plumbing of South Nashville for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Plumbing pipe repair” · showing 20

will1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a pipe burst in our crawl space. Mr Rooter sent someone out quickly and had us a reasonable quote ready for us in a very timely manner. The guy they sent out was super friendly and helped us out a lot.

Great pricePlumbing leak detectionPlumbing pipe repair
Jackson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jay and Tyler were amazing. I moved into a new house where the water didn't work and they stayed for 12 hours to install a new water heater, pressure valve, and troubleshoot pipe issues. They were incredibly professional, transparent, and kind and I would 100% recommend them to anyone!

Water heater installationPlumbing pipe repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mr. Rooters is the best!!! Had a bad experience with another plumbing company and Sandro from Mr. Rooters came over and fixed ALL their mistakes!!! I will NEVER use another plumbing company again. THANK YOU MR ROOTERS!!!

Great priceToilet repairWater heater installationShower installation
julia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Robert was great to work with, he was packed with information, and answered all my questions about how i could better treat my plumbing systems.

Plumbing pipe repair
jim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Robert is very experienced and professional. He has done some plumbing work for us in the past and we specifically requested him this time. We will request him again when we have any plumbing issues.

Paid $200–300Reasonable pricePlumbing pipe repair
Angie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Today, Robert went beyond just repairing the plumbing issues. He was very knowledgeable and sharing the correct supplies when minor issues arise. More importantly, he was honest, identified the problems, and corrected them to include cleaning non related item. Thank you very much.

Paid $200–300Reasonable pricePlumbing pipe repairService not listed
Marie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional ! Excellent service and value!

Paid $100–200Reasonable pricePlumbing pipe repair
Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very courteous and helpful. Pricing was reasonable and my installer knew exactly what he was doing and explained everything. I will use Mr. Rooter again, and I can't recommend them enough.

Reasonable pricePlumbing pipe repair
Velazco8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Living in an older house has meant the need for frequent plumbing repairs & this company is great in terms of friendliness, being prompt & very professional.

Plumbing pipe repair
Citipointe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had Mr. Rooter out to repair our Water Fountain at the church. It was not draining properly. Mr. Rooter arrived within 2 hours of my call and had the drain flowing properly in less than an hour.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
Darlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr Rooter has done multiple jobs for me. They installed a tankless water heater, a toilet, repaired a pipe in the wall that was damaged, and now they are repairing a drainage pipe from a sink that was not installed correctly years ago. They don't mind if you watch because they have nothing to hide from the customer.…

Toilet installationWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KevinLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The company kept me informed from start to finish. Informed me that they would have to come back to complete the repair and they came back on time completed the work properly and made sure that everything was in order. And the price was a great value for the amount of work they did. I would highly recommend Mr. Reuter to anyone.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Professionalism
Todd7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Incredibly kind and honest people, I’ll recommend them to everyone from now on.

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
BP4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drazan and his team from Mr. Rooter came to the rescue! Our business had a major leak in an underground pipe. The quote I was given was fair and detailed, and the repair was done quickly, despite it being a major job. Thank you for the job well done!

Plumbing pipe repair+ Responsiveness+ Professionalism
Cory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

During a dig for a pool in our backyard, the excavator hit our sewer line, rendering our house useless (a real inconvenience with two small kids!) Mark and Robert came out on a Saturday (their day off!) to help us get the sewer line repaired and rerouted. They did a meticulous job, keeping our pool design and plans…

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark Foley is the best! I ask for him specifically whenever we having a plumbing issue. I have used this company for several years and have recommended them to many people.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Traci4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came in a timely fashion and alerted me 30 minutes before arrival. Offered 2 options for repair and completed it very quickly.

Plumbing pipe repair
Pam15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was so happy that I could get someone to come and clear my kitchen sink. I will use them again if needed. Tks Mark

Plumbing pipe repair+ Professionalism
The2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! Will use again if needed in the future. Thank you!

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kristin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Over the last couple years I have called Mr. Rooter for everything! This group is so responsive, honest, and hardworking. I work in property management with hundreds of tenants and properties, Mr. Rooter is my first (and only) call anytime we have a plumbing related issue in residential or commercial properties!…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (30 more) →

Price

$359-14% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$161–$493
Plumbing pipe repair50$322–$1.1k
Toilet repair37$176–$656
Sewer repair25$375–$2.5k
Plumbing leak detection21$78–$630
Faucet repair20$166–$529
Water heater installation19$1.2k–$2.5k
Outdoor plumbing system repair19$441–$1.5k

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