Experts Reviews · Company report
Mr. Rooter Plumbing of South Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mr. Rooter Plumbing of South Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 537 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of South Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Mr. Rooter Plumbing of South Nashville for 8 kinds of job.

Mr. Rooter Plumbing of South Nashville for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 37 Google reviews tagged “Toilet repair” · showing 20

Sharon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Austin was very professional and courteous! He diagnosed the issue I had with my toilet and then he explained what he had done and what needed to happen. I will call Mr. Router for future plumbing needs.

Paid $800–1,000Reasonable priceToilet repair
ChrisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a good experience with Mr. rooter. I called them for a recurring clogging problem and they were able to squeeze me in on the same day. The plumber, Drazen, showed up on time and easy to communicate with. He was patient and meticulous. He was knowledgeable and was able to identify a likely cause of the…

Paid $600–800Toilet repairSewer cleaning
Felecia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr. Rotor came to the rescue. They came in a timely manner, was very professional and did an amazing job. He even put all the things back on the back of the toilet. Highly recommend!

Paid $200–400Reasonable priceToilet repair
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robert was fantastic! I called to make an appointment. He came the next day, and assessed my water damage. He gave me his quote for repairing a leaky toilet. I agreed and he went straight to work. The job was finished that same day. And all is well! I will recommend Mr Rooter to anyone needing plumbing services.…

Paid $200–400Reasonable priceToilet repair
Travis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Sandro with Mr. Rooter Plumbing did an awesome job. He hydro jetted the main line, replaced a damaged section of pipe, and got everything flowing like it should again. He showed up on time, knew exactly what needed to be done, and knocked it out without any issues. Really appreciate the quality of the work and how…

Toilet repairDrain cleaningPlumbing leak detection
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mr. Rooters is the best!!! Had a bad experience with another plumbing company and Sandro from Mr. Rooters came over and fixed ALL their mistakes!!! I will NEVER use another plumbing company again. THANK YOU MR ROOTERS!!!

Great priceToilet repairWater heater installationShower installation
THEODORE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The service young man was very nice and knowledable.

Paid $300–400OverpricedToilet repair
Blainr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a great experience with this plumbing company. They responded quickly, arrived on time, and fixed my leaking pipe the same day. The technician was friendly, knowledgeable, and left everything clean when the job was done. Pricing was fair and upfront with no surprises. Highly recommend!

Paid $200–300Great priceToilet repair
Roger5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mr. Rooter Plumbing of South Nashville saved our bacon today amid the ice storm. Their man from Bosnia (and a big Djokovic fan) put our plumbing together good as new and was quite informative as he did it. Highly rated!

Toilet repairDrain cleaning
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have used them for several years and the are so easy to work with. Polite employees and incredibly clean. I highly recommend Drazon and his team and will use them again.

Paid $300–400Great priceToilet repairSewer cleaning
Elise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys go above and beyond. Will 100% use again and would refer to anyone.

Sewer repairToilet repair+ Responsiveness+ Punctuality+ Quality
Melissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mark Foley is the best! I ask for him specifically whenever we having a plumbing issue. I have used this company for several years and have recommended them to many people.

Faucet repairPlumbing pipe repairShower repair+ Responsiveness+ Punctuality+ Quality
Kristin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Over the last couple years I have called Mr. Rooter for everything! This group is so responsive, honest, and hardworking. I work in property management with hundreds of tenants and properties, Mr. Rooter is my first (and only) call anytime we have a plumbing related issue in residential or commercial properties!…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Donna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Knowledgeable, friendly and same day response.

Toilet repair+ Responsiveness+ Quality
Trey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Toilet stopped up

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
StaciLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This team was 5 stars. Razan, Roger, Sandro - the whole team. So informative - on time - fair price, great communication. Really thankful and highly recommend. Things that are not great: sewer problems. Things that make it better: a really helpful quality team.

Outdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Professionalism
MbLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mark & Z did a fantastic job. They checked pipes & camera inspected sewer line. Very pleased with service & new 🚽.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
L5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I could not be more happy with Mr. Rooter Plumbing of South Nashville Service. He came out on a Saturday to look at my problem that another company had quoted to cost me 8800.00. They said my pipe needed to be replaced. After his inspection of the problem i was experiencing, he explained why I did not need to have…

Plumbing pipe repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, very reliable, honest, respectful, responsive and thorough. We appreciate knowing they're our go-to guys for our plumbing needs!

Toilet installationToilet repairWater heater repair+ Responsiveness+ Punctuality+ Quality
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark has been so helpful to us. Very professional and trustworthy.

Toilet repair+ Professionalism

Show more toilet repair reviews (17 more) →

Price

$359-14% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$161–$493
Plumbing pipe repair50$322–$1.1k
Toilet repair37$176–$656
Sewer repair25$375–$2.5k
Plumbing leak detection21$78–$630
Faucet repair20$166–$529
Water heater installation19$1.2k–$2.5k
Outdoor plumbing system repair19$441–$1.5k

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