Experts Reviews · Company report
Mr. Rooter Plumbing of South Nashville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Mr. Rooter Plumbing of South Nashville

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 537 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Rooter Plumbing of South Nashville is better than 95% of leak detection services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 92% of leak detection services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Rooter Plumbing of South Nashville is better than 100% of leak detection services.A
100

Reviews for your job

Customers hired Mr. Rooter Plumbing of South Nashville for 8 kinds of job.

Mr. Rooter Plumbing of South Nashville for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Water heater installation”

Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★

Mr. Rooter cut corners on the installation of a water heater. It was an emergency repair because of a burst water line so our first floor was flooded. Technician failed to properly install a drain line (so we wouldn’t have another flooding issue) or an expansion tank on the new water heater we paid $2100 for. When I…

Water heater installation
Therese2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

So grateful that they responded very quickly when my water heater went out. The service was also incredible - they were both very nice and helpful. They made it very clear that if any issues come up afterwards, that I could call them anytime and they’d send someone over. Definitely recommend!

Paid $2,000+Reasonable priceWater heater installation
Nedjad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They replaced my electric water heater, great job and amazing customer service.

Water heater installation
Srdjan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent and reliable service and super professional. Responded quickly and gave prompt and attentive service! Highly recommended, I have been using them for years!

Water heater installationPlumbing leak detection
Jackson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jay and Tyler were amazing. I moved into a new house where the water didn't work and they stayed for 12 hours to install a new water heater, pressure valve, and troubleshoot pipe issues. They were incredibly professional, transparent, and kind and I would 100% recommend them to anyone!

Water heater installationPlumbing pipe repair
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mr. Rooters is the best!!! Had a bad experience with another plumbing company and Sandro from Mr. Rooters came over and fixed ALL their mistakes!!! I will NEVER use another plumbing company again. THANK YOU MR ROOTERS!!!

Great priceToilet repairWater heater installationShower installation
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Amir very good guy he is very nice and professional I like really this company and recommend for home or businesses and coming on time and very helpful

Water heater installation
AnthonyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I've used Mr. Rooter a few times now, the last one being a water heater replacement when my old one crapped out late last night and started leaking everywhere. Had an appointment scheduled for 12-2pm time frame; however, one tech (Drazan) had just completed a job and was able to come early. Didn't take long to run…

Paid $1,000+Great priceWater heater installation
Darlene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr Rooter has done multiple jobs for me. They installed a tankless water heater, a toilet, repaired a pipe in the wall that was damaged, and now they are repairing a drainage pipe from a sink that was not installed correctly years ago. They don't mind if you watch because they have nothing to hide from the customer.…

Toilet installationWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kelsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication, great service and great price. Were very responsive with our appointment time changing, and even solved every issue that came up same day, was able to handle a refund in the same day would definitely recommend using the service will be calling again for any plumbing needs!

Water heater installationFaucet repair+ Responsiveness+ Quality+ Professionalism
Shannon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had the best experience! My water heater went out at 11:30 last evening. Scheduled an appointment and had a new one installed today! Roger, my technician, was knowledgeable and honest! Will definitely recommend your company to others and will be using you for any future needs! Thank you so much!!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Kristin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Over the last couple years I have called Mr. Rooter for everything! This group is so responsive, honest, and hardworking. I work in property management with hundreds of tenants and properties, Mr. Rooter is my first (and only) call anytime we have a plumbing related issue in residential or commercial properties!…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Water heater went out on Sunday night. Called Monday at 8:00 and Amir was at our house by 9:30. Fantastic service when we needed it quickly

Water heater installation
Kyla12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Courteous & respectful of my home and space. Communicated clearly so I knew exactly what to expect and when. Even entertained my kids a bit when they got in the way. I would 100% hire Mr. Rooter plumbing again.

Water heater installation+ Responsiveness+ Punctuality+ Quality
ChakhalaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best cost in town. Team was timely, pleasant and there was absolutely no hassle. Easiest experience I could have ever asked for.

Water heater installation+ Punctuality+ Professionalism+ Value
Cara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They came out within an hour of reporting an emergency leak, and had my hot water heater replaced by the end of the day. Very impressed with their speed, focus, and professionalism.

Water heater installation
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Water heater installation
YasserLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Rox1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Shower installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality

Price

$359-14% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 57%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning72$161–$493
Plumbing pipe repair50$322–$1.1k
Toilet repair37$176–$656
Sewer repair25$375–$2.5k
Plumbing leak detection21$78–$630
Faucet repair20$166–$529
Water heater installation19$1.2k–$2.5k
Outdoor plumbing system repair19$441–$1.5k

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