iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%33+18Reliability 24%11+2.7Value 14%0+0Replies to reviews 7%17+1.2Momentum penalty0−10Experts Score= 12Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.12SCORE
FGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 60 towing servicesiPosition by Experts Score among all companies we track in this category. · better than 0%
4.6★★★★★131 Google reviews · 8 photos
81%five-star reviews
3.50★last 12 monthsiAverage stars on reviews from the last 12 months only.
23.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite fast service times, reasonable pricing, and friendly staff when handling tire repairs, brakes, and roadside assistance. Positive reviews highlight quick turnaround for issues like slow leaks and flats, often noting the shop accommodates walk-ins efficiently. However, several low-star reviews describe instances of being charged for work not performed, lost vehicle parts, and a lack of follow-up communication after initial diagnostics.
Google rating: 4.6 out of 5 from 131 reviews (81% five-star).
Reviews on this page: 131 Google reviews (88 with written comments, 1 with photos).
Owner responses: the business replied to 5% of reviews.
Most recent review: August 18, 2026.
Service: Towing Service serving Bellevue, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other towing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: momentum.
Mr. Tire Auto RepairTowing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mr. Tire Auto Repair: 33/100 on this factor. Category median: 92.D
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ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mr. Tire Auto Repair: 11/100 on this factor. Category median: 89.F
11
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mr. Tire Auto Repair: 0/100 on this factor. Category median: 100.F
0
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mr. Tire Auto Repair: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mr. Tire Auto Repair: 17/100 on this factor. Category median: 67.F
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Bar = this company · dark tick = category median.
Star ratings
131 Google reviews we collected
4.6of 5
5 stars10681%
4 stars129%
3 stars22%
2 stars22%
1 star97%
Praise vs complaints
Phrases our text analysis found in 88 written reviews
95%praise
Praise11595%
Complaints65%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
33%fair
Great price133%
Reasonable00%
Overpriced267%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value3327%
Speed & response2621%
Staff & attitude2420%
Quality & results1714%
Would recommend1210%
Honesty & trust87%
Communication11%
What customers talk about
We read 88 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Price was fair, job was done quick and the right way.”
“They knew I was desperate and said we will take care of right away.”
“Expensive, slow and don’t know what they are doing.”
“Everyone was friendly and helpful and I honestly couldn't be happier with the service.”
“Excellent service and great customer service 🙂 They left my car in excellent condition”
“Would highly recommend them and will definitely go back again.”
“…a life time customer one of the shops i feel that are straight up and honest which is hard to find these days and you cannot beat the price…”
“Was trying to find a place that wouldn't scam me and then I got scammed.”
“They explain everything very well and was very helpful to my daughter.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JJennaLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
Charged for new rotors found out they were never done. Was trying to find a place that wouldn't scam me and then I got scammed.
CCindy7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
It was a Saturday and could see it was very busy. I had a slow leak and need to have it fixed. They knew I was desperate and said we will take care of right away.
They did an amazing jobs! Thankyou !
SSuzanne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
State Farm used this company to tow my vehicle to the service shop. The driver arrived INCREDIBLY fast, 45 mins ahead of schedule. He was very kind, polite, and professional.
Special vehicle towing
ZZachLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★
Would say very cheap and good tow service but when I got my truck today my sunroof was gone and my mechanic i dropped it off to said he didn't know I had one and said he never touched it. Please reach back out I called was expecting. Call today from the boss never got one. Thank you for the tow but now im dealing…
ZZack1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
I think his name was alonzo he said but has excellent customer service and he took care of my car. Well would definitely recommend. And he’s a jokester, which is always a plus.
VVong2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Had a nail in my right rear passenger side and it was almost closing time and they got me in and plug up the nail hole within 20mins. They were very fast and cheaper than most places and they also didn't try to make me purchase new tire by telling me some BS and say they can't plug the nail hole. Very happy with the result
Charged for new rotors found out they were never done. Was trying to find a place that wouldn't scam me and then I got scammed.
Response from the owner · 2 months ago
We understand your concern about the rotors. We take our customers trust very seriously. We’d like to look into what happened with your service. Please reach out to us with your order number and date of service so that we can review the situation. Thank you.
C
Cindy Jasper7 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
It was a Saturday and could see it was very busy. I had a slow leak and need to have it fixed. They knew I was desperate and said we will take care of right away.
They did an amazing jobs! Thankyou !
S
Suzanne Francisco2 reviewsiTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
State Farm used this company to tow my vehicle to the service shop. The driver arrived INCREDIBLY fast, 45 mins ahead of schedule. He was very kind, polite, and professional.
Services: Special vehicle towing
Z
Zach GallegosLocal Guide · 15 reviewsiTotal number of Google reviews Zach has written across all businesses on Google Maps, not just this one.
Would say very cheap and good tow service but when I got my truck today my sunroof was gone and my mechanic i dropped it off to said he didn't know I had one and said he never touched it. Please reach back out I called was expecting. Call today from the boss never got one. Thank you for the tow but now im dealing with rain and snow getting my interior wet...
R
Rick ArbourLocal Guide · 263 reviewsiTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
I think his name was alonzo he said but has excellent customer service and he took care of my car. Well would definitely recommend. And he’s a jokester, which is always a plus.
V
Vong Xiong2 reviewsiTotal number of Google reviews Vong has written across all businesses on Google Maps, not just this one.
Had a nail in my right rear passenger side and it was almost closing time and they got me in and plug up the nail hole within 20mins. They were very fast and cheaper than most places and they also didn't try to make me purchase new tire by telling me some BS and say they can't plug the nail hole. Very happy with the result
Price assessment: Great price
C
Casey Preisler1 reviewiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Expensive, slow and don’t know what they are doing. Never take your vehicle here.
Price assessment: Overpriced
Services: Brakes
N
Nicholas McCandlessLocal Guide · 13 reviewsiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Wanted to wait a couple months before posting this. Called my insurance company, requested someone come help me because I locked my keys in the car. Progressive for some reason, sent these guys. The guy that my insurance company paid to come help me then proceeded to ask for a tip! Said he takes applepay and cashapp. Yea that went to progressive.
B
Brad PollardLocal Guide · 8 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
