Experts Reviews · Company report
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 79% of electricians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 95% of electricians.A
95

Reviews for your job

Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for electrical outlet & switch installation

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Jobs reviewedHow many Google reviews are tagged with this job.111
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$958
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 111 Google reviews tagged “Electrical outlet & switch installation” · showing 20

Kathrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carter went above and beyond to take care of any and all issues that he could. I would consider requesting him specifically next time I have an issue. The first plumber they sent out didn’t seem to put much effort into accurately diagnosing the problem, resulting in several more appointments on my time off when I…

Paid $2,000+Reasonable priceToilet repairGarbage disposal installationDrain cleaning
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

1. On time 2. Very professional 3. Completed job in a timely fashion 4. Made sure everything was cleaned up 5. I knew what the cost would be before the job was done (no add-ons or surprises) 6. Very fair price. Thanx

Paid $1,200–1,400Reasonable priceElectrical outlet & switch installation
ANGEL6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kent did a great job. He answered all my questions, was extremely friendly, and offered great advice and suggestions. I highly recommend!

Paid $2,000+Not sureLight fixture installationElectrical outlet & switch relocationElectrical outlet & switch installation
BrianLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Punctual and personable as well as professional. I would highly recommend Mrs. Michaels to any of my friends or family.

Electrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Alycia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joseph did great work and was super polite. I'm very pleased with the professionalism and I found the prices fair for the work done. He kept us updated on his work and the repairs needed as he went which I appreciated.

Paid $200–400Great priceElectrical outlet & switch installation
Harrison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mrs. Michael is our go-to help for all our plumbing, electrical, and HVAC needs. That they have experts in all three areas and are quick to help us makes them such an amazing asset

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
BrianLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jordan did a tremendous job. He was most professional, a good listener and very serious about his job at my house.

Reasonable priceElectrical outlet & switch installationLight fixture repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We depend on Mrs. Michael for all of our plumbing and electrical needs. We have had the pleasure of working with their plumbers and electricians on several projects. The communication (pictures of your repair person, call ahead of arrival), online ease of making appointments, amazing friendly professional staff and…

Great priceFan installationPlumbing leak detectionElectrical wiring installation
Vincent9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Top of the class electrical support and professionals. John Cartier examined and took take care of my house electrical issue quickly and with great knowledge. He did root cause analysis and identified a solution to the problem with precision. They made sure to provide the best service and results. 5 stars (even 10…

Electrical inspectionsElectrical wiring installationElectrical panel repair+ Quality+ Professionalism+ Value
patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mark and his 2 workers helping were awesome. Worked all day to complete multiple projects. Highly recommend this company.

Electrical wiring installationElectrical inspectionsFan installation
Christina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Showed up on time, clean and professional with their work. Upfront honest with pricing. Not pushy.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Meaghan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We originally used Mister Sparky to install our alarm system and were so happy with their service, we had them come back to replace all the electrical outlets and switches in the house and garage. They are very friendly and professional and I would recommend the company to anyone looking for quality work.

Light fixture installationElectrical outlet & switch installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
PattiLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I needed to have electrical power installed in the shed, updated LED lights installed, and replacement of outdated smoke alarms in the house.

Customer photo from Patti's review
Electrical wiring installationGround wire installationOutdoor lighting installation+ Responsiveness+ Punctuality+ Quality
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

As someone who does 99% of all home related work myself, this is one of the rare times I needed the services of a licensed electrician to investigate and fix several issues related to lightning destroying several switches and outlets.that said, Spencer was well with the investment. He was on-time, friendly, and very…

Electrical wiring repairElectrical inspectionsElectrical outlet & switch installation+ Punctuality+ Quality+ Professionalism
Philip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Garret was very professional and friendly. Also, explained everything to a tee. Great job Mr Sparky on hiring him!

General repairsElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Poonam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had the pleasure of hiring Patrick for some electrical work in my home. He did an excellent job installing a new switch for my tankless-water heater and garage outlet. Patrick was professional, efficient, and his work was top-notch. I highly recommend him for any electrical needs you may have. Thank you, Patrick, for a job well done

Electrical wiring installationElectrical outlet & switch installationElectrical outlet & switch relocation
Poll211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work dealing with damage resulting from lightning strike to home. Everything actually better than before strike. Will use Mike for all electrical in future

Electrical wiring installationElectrical inspectionsGround wire installation+ Responsiveness+ Punctuality+ Quality
Colleen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Customer Service at its BEST !

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Professionalism
ThomasLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spencer was on time, friendly and competent. I will use Mr. Sparky in the future for my electrical needs.

Electrical outlet & switch installation+ Responsiveness+ Punctuality+ Professionalism
ChristineLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were wonderful. We had an emergency situation and Mister Sparky came out right aways and helped. We had either a power surge or lightning hit during a storm, which fried our electrical panels and wiring coming in the home. Smoke filled our house. Brad from Mister Sparky came out right away and removed the…

Customer photo from Christine's review
Electric car charger installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality

Show more electrical outlet & switch installation reviews (91 more) →

Price

$399-16% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 6%Not sure 7%

Jobs customers hired them for

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