Experts Reviews · Company report
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 79% of electricians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 95% of electricians.A
95

Reviews for your job

Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for electrical outlet & switch repair

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Jobs reviewedHow many Google reviews are tagged with this job.166
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 166 Google reviews tagged “Electrical outlet & switch repair” · showing 20

Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Technicians were fast, polite, and professional. Scope of work and pricing were clear at project outset. They informed me a projected part wasn’t needed and reduced the price accordingly. Always a good experience with Mrs Michaels.

Paid $2,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair
Bob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The highest quality of analysis, installation, and communication we have ever had - at a very reasonable price, too. Both electrical and plumbing devisions are staffed by highly trained and knowledgeable technicians who in addition, are very personable, timely, and courteous. We highly recommend Mrs. Michael without reservation! ……… Bob & Nancy Bonner

Reasonable priceToilet repairToilet installationElectrical outlet & switch relocation
Kathrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carter went above and beyond to take care of any and all issues that he could. I would consider requesting him specifically next time I have an issue. The first plumber they sent out didn’t seem to put much effort into accurately diagnosing the problem, resulting in several more appointments on my time off when I…

Paid $2,000+Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Ronda14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

They are great to work with and they are very good at communicating about appointments. They do what they can to get the day and time you're available. This is the only company I'll use. Thank you.

Electrical outlet & switch relocationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Lois2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service. On time and efficient

Paid $400–600Reasonable priceElectrical outlet & switch repair
Anne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have used this company for HVAC, plumbing, and electric when fixing up my 1961 home. Excellent service, communication, quality and quick appt times. I won’t waste time on anyone else. They also give you multiple options for repairs and break downs of the costs.

Reasonable priceHVAC system repairHVAC system maintenancePlumbing pipe repair
Thomas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

John arrived quickly and was very polite and friendly! Inspected and grabbed the parts needed for repair in no time and all and didn't try to upsell us, would highly recommend!

Paid $200–400Reasonable priceElectrical outlet & switch repair
Lloyd8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Maurice is a good personable guy

Paid $600–800OverpricedElectrical outlet & switch relocationElectrical panel repairElectrical outlet & switch repair
Bradley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jack did a great job completing our cottage garage electrical conversion and was so polite while doing so. Everything was extremely clean (old lights and fixtures removed). Garage lighting works fantastic now! Jack also completed installation of Ring outside monitor for the cottage and took plenty of time to…

Light fixture installationElectrical outlet & switch relocationElectrical panel repair
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Madison was great. Knowledgeable. Service oriented and timely. Can’t get any better than that.

Electrical panel replacement or upgradingElectrical outlet & switch repair
Xu4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Got a door bell transformer problem that is troubling me for a while. Did not have any clue on where the transform is. Joseph help me located it and fixed the problem.

Paid $300–400Reasonable priceElectrical outlet & switch repair
Lauren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional, knowledgeable, friendly! Did a great job

Paid $200–400OverpricedElectrical outlet & switch repair
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Madisyn come out to my property. She walked me through all of my issues, had answers for everything. In the end we were able to find the solution to my problem and everything is working great. Couldn’t be happier.

Paid $1–200Great priceElectrical panel replacement or upgradingElectrical outlet & switch repairElectrical wiring repair
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Madisyn was wonderful! She explained everything that needed to be done in detail and was very transparent about cost. I would highly recommend for anyone else that needs electrical work completed.

Reasonable priceElectrical outlet & switch repairElectrical wiring repair
Kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We called Mrs. Michael after a massive storm took out quite a number of our appliances and outlets. Maurice arrived just a few hours later and solved every problem efficiently! Maurice was a pleasure and we have definitely found our new partner for electric, HVAC, and plumbing!

Electrical panel repairGeneral repairsElectrical panel replacement or upgrading
Mitchell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Prompt, polite and well executed upgrade to our electrical system

Paid $2,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair
Vincent9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Top of the class electrical support and professionals. John Cartier examined and took take care of my house electrical issue quickly and with great knowledge. He did root cause analysis and identified a solution to the problem with precision. They made sure to provide the best service and results. 5 stars (even 10…

Electrical inspectionsElectrical wiring installationElectrical panel repair+ Quality+ Professionalism+ Value
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Being that I've had terrible luck with contractors in general, my hopes were not high. Our tech, Spencer, was on time, polite, listened to what we had to say, did an inspection to get a full picture and explained everything along the way. Very thorough. He was even considerate enough to tell us what the best case…

Electrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike did a great job. Professional, precise, friendly. Thank you!

Electrical fixture installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Jerri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★

Their technicians are GREAT!!!!..... The 3 star rating is for the charges.... I had 2 double switches replaced.... that broken down is 2 face plates....and 4 on/off swicthes. It costed me 768.50. I thought that was way high....especially for a senior citizen. I was expecting them to say like 400.00.....so I was…

Electrical outlet & switch repair

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Price

$399-16% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 6%Not sure 7%

Jobs customers hired them for

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