How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREMrs. Michael Plumbers, Electricians, AC & Furnace Repair
Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for electrical outlet & switch repair
Clear ✕All 166 Google reviews tagged “Electrical outlet & switch repair” · showing 100
Technicians were fast, polite, and professional. Scope of work and pricing were clear at project outset. They informed me a projected part wasn’t needed and reduced the price accordingly. Always a good experience with Mrs Michaels.
The highest quality of analysis, installation, and communication we have ever had - at a very reasonable price, too. Both electrical and plumbing devisions are staffed by highly trained and knowledgeable technicians who in addition, are very personable, timely, and courteous. We highly recommend Mrs. Michael without reservation! ……… Bob & Nancy Bonner
Carter went above and beyond to take care of any and all issues that he could. I would consider requesting him specifically next time I have an issue. The first plumber they sent out didn’t seem to put much effort into accurately diagnosing the problem, resulting in several more appointments on my time off when I…
They are great to work with and they are very good at communicating about appointments. They do what they can to get the day and time you're available. This is the only company I'll use. Thank you.
Great service. On time and efficient
I have used this company for HVAC, plumbing, and electric when fixing up my 1961 home. Excellent service, communication, quality and quick appt times. I won’t waste time on anyone else. They also give you multiple options for repairs and break downs of the costs.
John arrived quickly and was very polite and friendly! Inspected and grabbed the parts needed for repair in no time and all and didn't try to upsell us, would highly recommend!
Maurice is a good personable guy
Jack did a great job completing our cottage garage electrical conversion and was so polite while doing so. Everything was extremely clean (old lights and fixtures removed). Garage lighting works fantastic now! Jack also completed installation of Ring outside monitor for the cottage and took plenty of time to…
Madison was great. Knowledgeable. Service oriented and timely. Can’t get any better than that.
Got a door bell transformer problem that is troubling me for a while. Did not have any clue on where the transform is. Joseph help me located it and fixed the problem.
Professional, knowledgeable, friendly! Did a great job
I had Madisyn come out to my property. She walked me through all of my issues, had answers for everything. In the end we were able to find the solution to my problem and everything is working great. Couldn’t be happier.
Madisyn was wonderful! She explained everything that needed to be done in detail and was very transparent about cost. I would highly recommend for anyone else that needs electrical work completed.
We called Mrs. Michael after a massive storm took out quite a number of our appliances and outlets. Maurice arrived just a few hours later and solved every problem efficiently! Maurice was a pleasure and we have definitely found our new partner for electric, HVAC, and plumbing!
Prompt, polite and well executed upgrade to our electrical system
Top of the class electrical support and professionals. John Cartier examined and took take care of my house electrical issue quickly and with great knowledge. He did root cause analysis and identified a solution to the problem with precision. They made sure to provide the best service and results. 5 stars (even 10…
Being that I've had terrible luck with contractors in general, my hopes were not high. Our tech, Spencer, was on time, polite, listened to what we had to say, did an inspection to get a full picture and explained everything along the way. Very thorough. He was even considerate enough to tell us what the best case…
Mike did a great job. Professional, precise, friendly. Thank you!
Their technicians are GREAT!!!!..... The 3 star rating is for the charges.... I had 2 double switches replaced.... that broken down is 2 face plates....and 4 on/off swicthes. It costed me 768.50. I thought that was way high....especially for a senior citizen. I was expecting them to say like 400.00.....so I was…
Very detailed on what was needing to be done.
We originally used Mister Sparky to install our alarm system and were so happy with their service, we had them come back to replace all the electrical outlets and switches in the house and garage. They are very friendly and professional and I would recommend the company to anyone looking for quality work.
Mike completed the work on time and within budget. Very considerate and professional great quality .
Very good job. Answered all questions. Explained what was the problem.
This company has been ABSOLUTELY AMAZING from the very first call for the estimate throughout completion of my breaker panel replacement, I highly recommend MIKE and will only use mister sparky going forward! Thanks again for everything!
As someone who does 99% of all home related work myself, this is one of the rare times I needed the services of a licensed electrician to investigate and fix several issues related to lightning destroying several switches and outlets.that said, Spencer was well with the investment. He was on-time, friendly, and very…
Mat was excellent. Hit a snag but worked through it.
Lightning hit our house and we are so glad to have had Matt Case from Mister Sparky come out. They responded very quickly and thoroughly went through all our home’s wiring and electronics. Highly recommend for their professionalism, technical ability and courtesy.
Shawn, our electrician, was prompt and very professional. He assessed the issue, methodically troubleshot the problem and corrected the problem efficiently. We're very happy with the results and our problem is fixed.
Mr. Sparky has done a lot of work at my home, wonderful.
I recently had the pleasure of hiring Patrick for some electrical work in my home. He did an excellent job installing a new switch for my tankless-water heater and garage outlet. Patrick was professional, efficient, and his work was top-notch. I highly recommend him for any electrical needs you may have. Thank you, Patrick, for a job well done
Friendly and knowledgeable.
Friendly, knowledgeable, efficient, neat and tidy.
The technician Madisyn arrived on time and was very enthusiastic. She was shown the problem we were having and did a thorough inspection. It is an old house and the wiring was sub par at best. Madisyn was able to resolve our immediate problem and educated us on the state of our old wiring. Madisyn thoroughly…
Excellent work dealing with damage resulting from lightning strike to home. Everything actually better than before strike. Will use Mike for all electrical in future
Excellent service! Carsen was knowledgeable, polite and quickly installed the outlets I needed replaced. I will definitely use Mister Sparky again.
Redid my kitchen and went to redo the outlets and plugs and the wiring was all old and horrible. They came in, gave me options, were professional and quick. Thank you so much!
Mark is a true professional and extremely pleasant.
Outstanding service! Carson was great. Made sure I knew how to operate my transfer switch with my generator.
Matt went above and beyond to resolve my problem.
Our service man was Andrew. Loved that you guys give a short Bio on our guy. I teased him ((Laughs)) he was friendly, very knowledgeable and ran into a snag, but quickly found a resolve. I will be back for some other work I need done ✅
Spencer arrived very fast. He was friendly and polite. He knew exactly what to do and had the equipment with him. He is professional and answered my questions. Thank you Spencer.
Andrew H did great work, quickly, with a smile. New home buyers gotta get a plumber and an electrician they trust. I've found my electrician.
Mike Drews was fantastic! I can’t thank him enough! I had an outlet that caught fire, fortunately didn’t spread, but Mike came out and was professional and extremely knowledgeable and courteous! He knew exactly what caused it before he even started working on it. Do whatever you can to keep him around, because if or…
Technician was very informative! Was in and out in no time!
Ben is very kind and professional. He explained the billing and service up front. Asked for details of the outage and explained the possible scenarios. Ben got our home back in business electrically in no time. Best of Luck in your future Ben! Thanks again.
The electricians were wonderful. They were prompt, friendly, and explained how to use what was installed. I could not be more pleased with their service.
We had half power outage our tech Garrett was in and diagnosed the problem quickly and provided best solution
Mark the electrician was incredible! He was very friendly and knowledgeable of the task at hand. He performed a replacement of an old style outlet quickly and with relative ease. He even took time to inspect our old circuit breaker and provided us recommendations for replacing it down the road. I would absolutely recommend this company.
Kent & Carson were very helpful and courteous. They cleaned the chandelier for us as it was very high. Definitely would recommend Mr Sparky and Kent and Carson.
Repairs done in the evening of the same day of electrical problems happened. Was not an easy problem to diagnose but Jordan methodically troubleshot the problem until he found, then quickly repaired the wiring failure. Very happy with his profession work.
I thought I could replace a GCF outlet and a motion-sensing light switch myself in existing wall boxes. When I couldn’t I called Mister Sparky because I didn’t know how to proceed. Garrett arrived within an hour and corrected my mistakes. There were some nuances involved that I would never have caught. He is an…
Ben was just great - took care of our tripped circuit and then helped us out with something on our wishlist. His company, Mr. Sparky had the shortest wait time in the area.
Carson was very knowledgeable and completed the job in good time. He was very nice and polite
Our service man was very knowledgeable, very professional, friendly, fixed the switch issue.
My biggest compliment was staying informed with my appointment. I had tried another local company and they cost us two days pay and not one phone call. Not a, we're running late, we'll need to reschedule. Nothing.
Sean was professional, knowledgeable, and friendly!
The Electrician was on time, polite, professional, identified the root cause, fixed the problem and did a high quality job.
I'm very impressed by the thoroughness of the annual inspection provided The service technician was professional, informative, and friendly I highly recommend Mister Sparky for your electrical work
Very professional
The service was great. Shawn did a great job and did a thorough troubleshoot and repair on various switches/outlets
Technician is competent and friendly. Performed the work very efficiently and effectively.🤩
Matt was great!
Professional and thorough
The electrician was professional, thorough, congenial, and was willing to assess all concerns and provide estimates quickly. He went above the call of duty and was willing to take the extra time to explain all issues and potential solutions. I will use them again.
On time, very professional, nice job - would highly recommend!
Matt and his colleague were great! They listened to our concerns and provided recommendations on how to move forward. We feel much safer now that we know our electrical paneling is up to code.
My second time using these guys and if I need to will use them again.
I love the fact you can schedule on their website. I called a few other places as well but were booked for over a week. I booked on Sunday for the following Tuesday. Mr Sparky called me on Monday and said they finished up early and could come out right away. This worked with my schedule and they were at my house…
I have used this company a few times and have always been happy with the service.
Shawn was exceptional!! A little pricey but great work and great result
Andy came out and was honest and efficient thoughtful and professional will use again
The office staff was responsive and helpful. The electrician was knowledgeable and friendly. I will definitely call them again if I have electrical issues.
Excellent friendly service
I had Mark rewire an outlet so that it was always hot so we could operate our tv and overhead light at different times on a 3 way switch. Mark was knowledgeable and gave great customer service. The price was very reasonable.
Great customer service and speedy fixes.
Matt with Mr. Sparky quickly troubleshot and repaired an electricity issue in my home. He was extremely friendly! I would definitely recommend and call Mr. Sparky again for any electrical needs.
Andy came out to replace a electric outlet for our washer after we had power surges earlier in June. New GFCI and now my washer is working again, no more hand washing laundry. Again thank you so much, you are awesome Andy and the rest of Mr Sparky staff.
Trying to get a quote for damages in a legal case. They refused to provide quote for this reason and wasted my afternoon. The guy who came over was nice.
We had great experience with mister sparky. We had Andrew and he was such a blessing to have he came out many times to fix situations that we had other professionals electricians work on and couldn’t figure out Andrew and mister sparkys crew FABULOUS PEOPLE AND NAILED EACH PROBLEM THAT OTHERS COULDNT DO. WELL DONE…
Matt and Matt are both really good. They arrived on time, were friendly and explained the plan really well. They were professional and knowledgeable and provided good advice.
Fast & efficient work. Great customer service!
Had an urgent problem. They fit me in quickly and quoted and completed the repair in a very efficient manner. The electrician was very respectful to my home and explained everything clearly. I would use them again for electrical service.
Our Electrician was Mark and he did a exceptional job! We weren’t sure he would be able to solve our problem but he did! He was determined to find the source of our electrical problem! I would recommend Mister Sparky to all of my friends!
Gave adequate notice prior to arrival, price was reasonable and repair was completed in a timely manner
I will use Mister Sparky again in the future! We were able to get an appointment quickly and the service technician was very communicative. He figured out the issue quickly and resolved it. In addition, he made sure to clean up the floors and even took the old light fixture for recycling. I felt that the technician…
Excellent service very professional very friendly kind considerate and excellent personality to household
Chris went above and beyond the call of duty for me! knowledgeable, professional, and Honest Benjamin Franklin Plumbing has great experience technician, Chris knows what he's doing, but also cares about the work he does! Chris face looked a little overwhelmed by the project I showed him, (electrical wires…
Super, professional
We received all the help we needed from our excellent technician, Austin. He explained the repair, gave us choices and completed the work in a timely fashion. We will use Mr. Sparky for all our future repairs because of Austin!
Matt and his partner were extremely friendly and professional. They wore their mask the entire time which I really appreciated. There was a snow storm the night before so I figured after they were gone I was going to have to clean up the house from the dirt, salt, and anything else they tracked in from outside but…
Matt Kovarik and his partner were incredibly professional. They were thorough in both their assessment and explanation. They performed the repairs quickly. I will be going to these guys again if I ever need repairs again. 10/10 would recommend.
Very Good Service
Very thorough and double checking switch. Found an additional issue and corrected that as well. Vacuumed and cleaned up after the work. Both techs were masked and had boot covers on the entire call. Very professional and personable. Highly recommended.
Very prompt and helpful!
Excellent service, very professional
They were punctual, professional and friendly and followed Covid guidelines.
Update: I used Mr. Sparky again, and the service is still exceptional! This is the company you need for all of your electrical needs. The dispatcher was very friendly and easy to work with. Our electrician, John, installed a new range outlet for us and simply went above and beyond. He was clean, meticulous, and…
The electrician called in advance with an estimated ETA. Arrived on time, was friendly, knowledgeable and provided quotes for all of the requested repairs. The electrician set up a 5 hour service window next week to return and complete all of the requested repairs. Extremely pleased.
problem well described and resolved
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical outlet & switch repair | 166 | $114–$415 |
| Electrical outlet & switch installation | 111 | $248–$958 |
| Electrical panel replacement or upgrading | 98 | $1.9k–$4.3k |
| General repairs | 81 | $93–$415 |
| Installation | 65 | $351–$3.2k |
| Light fixture installation | 63 | $196–$811 |
| Electrical power restoration | 60 | $109–$529 |
| HVAC system maintenance | 56 | $37–$292 |
