Experts Reviews · Company report
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 79% of electricians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 95% of electricians.A
95

Reviews for your job

Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for electrical power restoration

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Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$109–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Electrical power restoration” · showing 20

Kathrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carter went above and beyond to take care of any and all issues that he could. I would consider requesting him specifically next time I have an issue. The first plumber they sent out didn’t seem to put much effort into accurately diagnosing the problem, resulting in several more appointments on my time off when I…

Paid $2,000+Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Janice16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Maurice helped us again - - this time andding a whole house surge protector. He is very efficient, knowledgeable and friendly.

Paid $500–600Reasonable priceElectrical power restoration
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mrs. Michaels was exceptionally accommodating, working seamlessly with my schedule and specific needs to ensure the job was completed efficiently. They were prompt in arranging an estimate and equally swift in carrying out the work, all at a reasonable price. John, the technician assigned to my project, was both…

Reasonable priceLight fixture installationElectrical power restoration
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Madisyn come out to my property. She walked me through all of my issues, had answers for everything. In the end we were able to find the solution to my problem and everything is working great. Couldn’t be happier.

Paid $1–200Great priceElectrical panel replacement or upgradingElectrical outlet & switch repairElectrical wiring repair
jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company has been ABSOLUTELY AMAZING from the very first call for the estimate throughout completion of my breaker panel replacement, I highly recommend MIKE and will only use mister sparky going forward! Thanks again for everything!

Customer photo from jennifer's review
Electrical parts assemblyElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Caritas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and did an amazing job thank you . .

Electrical wiring installationElectrical panel repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
laurieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job. It was a Sunday and they had someone here in a few hours. Very professional, thorough and friendly. Quality work.

Electrical inspectionsElectrical power restoration+ Responsiveness+ Professionalism
Nakema4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They squeezed me in during a busy time and kept in touch with me throughout the process. Very knowledgeable and professional .

Electrical wiring installationElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
danLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician Madisyn arrived on time and was very enthusiastic. She was shown the problem we were having and did a thorough inspection. It is an old house and the wiring was sub par at best. Madisyn was able to resolve our immediate problem and educated us on the state of our old wiring. Madisyn thoroughly…

General repairsElectrical inspectionsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Although my problem was a simple one, the technician was thorough with inspection and resolved the issue in a timely manner. Technician was neet and courteous and went over all home issues with me in Frank but understanding words with a true explanation of all my options. I would definitely call back to have other work done in my home.

Electrical inspectionsElectrical power restoration+ Responsiveness+ Quality+ Professionalism
DennisLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew was very professional and knowledgeable. Pinpointed the problem and took care of it.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were wonderful. We had an emergency situation and Mister Sparky came out right aways and helped. We had either a power surge or lightning hit during a storm, which fried our electrical panels and wiring coming in the home. Smoke filled our house. Brad from Mister Sparky came out right away and removed the…

Customer photo from Christine's review
Electric car charger installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben was friendly, knowledgeable and quickly fixed our problem

Electrical panel repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
billLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and friendly and did an outstanding job

Electrical wiring installationElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was the technician, he did an outstanding job was very professional and knowledgeable about explaining and fixing the problem we were having with some electrical outlets.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kent was great he knew just want was happening and the repair is now better than before. Thank you same day service too.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
KenzieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were able to come a day early and found the issue quickly and was able to provide a quote! They classified my issue as an emergency and I was able to book the fixing for two days from now! Very happy!

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, good work, explained every thing

Electrical power restoration+ Value
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben was just great - took care of our tripped circuit and then helped us out with something on our wishlist. His company, Mr. Sparky had the shortest wait time in the area.

Electrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Angie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

After the power was restored last week after the storm, we experienced an outage. We had DTE come out and they said it was not their issue but something on our end. We contacted Mister Sparky and they were very fast at coming out to take a look. However, the tech never offered a diagnosis for the problem and told us…

Electrical inspectionsElectrical power restoration

Show more electrical power restoration reviews (40 more) →

Price

$399-16% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 6%Not sure 7%

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