Experts Reviews · Company report
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 79% of electricians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 95% of electricians.A
95

Reviews for your job

Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for electrical power restoration

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Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$109–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Electrical power restoration” · showing 40

Kathrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carter went above and beyond to take care of any and all issues that he could. I would consider requesting him specifically next time I have an issue. The first plumber they sent out didn’t seem to put much effort into accurately diagnosing the problem, resulting in several more appointments on my time off when I…

Paid $2,000+Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Janice16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Maurice helped us again - - this time andding a whole house surge protector. He is very efficient, knowledgeable and friendly.

Paid $500–600Reasonable priceElectrical power restoration
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mrs. Michaels was exceptionally accommodating, working seamlessly with my schedule and specific needs to ensure the job was completed efficiently. They were prompt in arranging an estimate and equally swift in carrying out the work, all at a reasonable price. John, the technician assigned to my project, was both…

Reasonable priceLight fixture installationElectrical power restoration
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had Madisyn come out to my property. She walked me through all of my issues, had answers for everything. In the end we were able to find the solution to my problem and everything is working great. Couldn’t be happier.

Paid $1–200Great priceElectrical panel replacement or upgradingElectrical outlet & switch repairElectrical wiring repair
jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company has been ABSOLUTELY AMAZING from the very first call for the estimate throughout completion of my breaker panel replacement, I highly recommend MIKE and will only use mister sparky going forward! Thanks again for everything!

Customer photo from jennifer's review
Electrical parts assemblyElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Caritas7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and did an amazing job thank you . .

Electrical wiring installationElectrical panel repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
laurieLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job. It was a Sunday and they had someone here in a few hours. Very professional, thorough and friendly. Quality work.

Electrical inspectionsElectrical power restoration+ Responsiveness+ Professionalism
Nakema4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They squeezed me in during a busy time and kept in touch with me throughout the process. Very knowledgeable and professional .

Electrical wiring installationElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
danLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician Madisyn arrived on time and was very enthusiastic. She was shown the problem we were having and did a thorough inspection. It is an old house and the wiring was sub par at best. Madisyn was able to resolve our immediate problem and educated us on the state of our old wiring. Madisyn thoroughly…

General repairsElectrical inspectionsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Although my problem was a simple one, the technician was thorough with inspection and resolved the issue in a timely manner. Technician was neet and courteous and went over all home issues with me in Frank but understanding words with a true explanation of all my options. I would definitely call back to have other work done in my home.

Electrical inspectionsElectrical power restoration+ Responsiveness+ Quality+ Professionalism
DennisLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew was very professional and knowledgeable. Pinpointed the problem and took care of it.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
ChristineLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were wonderful. We had an emergency situation and Mister Sparky came out right aways and helped. We had either a power surge or lightning hit during a storm, which fried our electrical panels and wiring coming in the home. Smoke filled our house. Brad from Mister Sparky came out right away and removed the…

Customer photo from Christine's review
Electric car charger installationElectrical wiring installationElectrical wiring repair+ Responsiveness+ Punctuality+ Quality
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben was friendly, knowledgeable and quickly fixed our problem

Electrical panel repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
billLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and friendly and did an outstanding job

Electrical wiring installationElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was the technician, he did an outstanding job was very professional and knowledgeable about explaining and fixing the problem we were having with some electrical outlets.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kent was great he knew just want was happening and the repair is now better than before. Thank you same day service too.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
KenzieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were able to come a day early and found the issue quickly and was able to provide a quote! They classified my issue as an emergency and I was able to book the fixing for two days from now! Very happy!

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, good work, explained every thing

Electrical power restoration+ Value
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ben was just great - took care of our tripped circuit and then helped us out with something on our wishlist. His company, Mr. Sparky had the shortest wait time in the area.

Electrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Angie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

After the power was restored last week after the storm, we experienced an outage. We had DTE come out and they said it was not their issue but something on our end. We contacted Mister Sparky and they were very fast at coming out to take a look. However, the tech never offered a diagnosis for the problem and told us…

Electrical inspectionsElectrical power restoration
Wendell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The repairman Spence was very professional and informative. He explained everything clearly and made the needed repairs quickly. I highly recommend Mister Sparky to anyone needing electrical repair.

Electrical panel repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Barbara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful, professional service, would highly recommend...

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
ShirleyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The power to my dryer mysteriously went out. A few days before that my Christmas lights outside mysteriously went out and then came back on. Mr sparky figured out both issues. Very friendly courteous and quick.

Electrical power restorationService not listed+ Responsiveness+ Punctuality+ Quality
bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Would recommend Mike, he is outstanding and does excellent work. Will definitely use again.

Electrical panel repairElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Austin our technician, was amazing! He was very kind, professional and honest. Update to original review- Austin was back out today to help replace a ceiling fan that got zapped back when he was last out. They weren’t able to just find the part needed so they put in a new fan we purchased for free! Austin met my…

Light fixture installationElectrical power restoration+ Punctuality+ Quality+ Professionalism
jenny8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt with Mr. Sparky quickly troubleshot and repaired an electricity issue in my home. He was extremely friendly! I would definitely recommend and call Mr. Sparky again for any electrical needs.

Electrical outlet & switch repairElectrical power restoration
Lacey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andrew was our technician and he was very kind, helpful, fast and efficient.

Electrical outlet & switch installationElectrical power restoration+ Quality+ Professionalism+ Value
Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Austin S. was great!! He was very professional and listened to our problem, which he was able to correct. I would definitely recommend him and this company!! We also had Andy handle a problem with an electrical switch. He did a great job!! He listened, asked questions, and was very professional. I would definitely recommend him and this company!!

Electrical outlet & switch installationElectrical power restoration+ Responsiveness+ Punctuality+ Quality
KelseyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We had great experience with mister sparky. We had Andrew and he was such a blessing to have he came out many times to fix situations that we had other professionals electricians work on and couldn’t figure out Andrew and mister sparkys crew FABULOUS PEOPLE AND NAILED EACH PROBLEM THAT OTHERS COULDNT DO. WELL DONE…

General repairsElectrical outlet & switch installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark and Matt did an excellent job!!! This annual service program is the best!!!!

General repairsElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, on time and provided details on what the problem was in layman terms.

Electrical power restoration
Ramon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Too notch service! Very nice people on the phone and in person. I would recommend their service 100%.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Ken1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gave adequate notice prior to arrival, price was reasonable and repair was completed in a timely manner

Electrical outlet & switch repairElectrical power restoration
Iamdoingme1002 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris went above and beyond the call of duty for me! knowledgeable, professional, and Honest Benjamin Franklin Plumbing has great experience technician, Chris knows what he's doing, but also cares about the work he does! Chris face looked a little overwhelmed by the project I showed him, (electrical wires…

General repairsElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
LindaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We received all the help we needed from our excellent technician, Austin. He explained the repair, gave us choices and completed the work in a timely fashion. We will use Mr. Sparky for all our future repairs because of Austin!

Light fixture installationElectrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
JenLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt and his partner were extremely friendly and professional. They wore their mask the entire time which I really appreciated. There was a snow storm the night before so I figured after they were gone I was going to have to clean up the house from the dirt, salt, and anything else they tracked in from outside but…

Electrical outlet & switch installationElectrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality
ZakLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, excellent techs ... Stuck to the plan, efficient no issues what so ever. 5 star

General constructionGeneral repairsElectrical panel repair
JohnLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical wiring repairElectrical inspectionsElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Brent3 years ago★★★★★

Rating only, no written review.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Connie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical inspectionsElectrical outlet & switch repairElectrical power restoration+ Responsiveness+ Punctuality+ Quality

Show more electrical power restoration reviews (20 more) →

Price

$399-16% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 6%Not sure 7%

Jobs customers hired them for

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