Experts Reviews · Company report
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 79% of electricians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 95% of electricians.A
95

Reviews for your job

Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for general repairs

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Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 81 Google reviews tagged “General repairs” · showing 20

WilliamLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

It's an understatement to simply say WOW, as the team from Mrs. Michael really delivered big time. The entire experience with Mrs Michael's was exceptional, professional, polite and prompt. I really like the whole home AC system they designed and installed, first class! This was a significant investment in my home…

Paid $2,000+Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
Patrisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had multiple major issues going on and I’m so blessed that I called this company. Jonathan took his time to narrow down my issues while explaining thoroughly throughout His time here. He diagnosed And fixed my issues at minimal cost. I am so grateful for Jonathan and this company! Simply saying thank you is such an understatement!

Great pricePlumbing leak detectionFaucet repairGeneral repairs
Kevin14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We called Mrs. Michael after a massive storm took out quite a number of our appliances and outlets. Maurice arrived just a few hours later and solved every problem efficiently! Maurice was a pleasure and we have definitely found our new partner for electric, HVAC, and plumbing!

Electrical panel repairGeneral repairsElectrical panel replacement or upgrading
Natalie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very knowledgeable and helpful.

Paid $800–1,000Not sureGeneral repairs
Kim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We depend on Mrs. Michael for all of our plumbing and electrical needs. We have had the pleasure of working with their plumbers and electricians on several projects. The communication (pictures of your repair person, call ahead of arrival), online ease of making appointments, amazing friendly professional staff and…

Great priceFan installationPlumbing leak detectionElectrical wiring installation
Vickie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jordan did a wonderful job and was so thorough and so pleasant!You have a gem of a worker and I highly recommend him too!

General repairs
Devin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came out very professional and found problem very fast, and did not charge A ridiculous amount Like most place. Know using them for my A/C.

Electrical wiring repairGeneral repairsElectrical panel repair+ Responsiveness+ Punctuality+ Quality
Philip1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Garret was very professional and friendly. Also, explained everything to a tee. Great job Mr Sparky on hiring him!

General repairsElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Becca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Matt was kind, friendly and professional. Did a great job!!!

General repairs+ Responsiveness+ Punctuality+ Quality
danLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician Madisyn arrived on time and was very enthusiastic. She was shown the problem we were having and did a thorough inspection. It is an old house and the wiring was sub par at best. Madisyn was able to resolve our immediate problem and educated us on the state of our old wiring. Madisyn thoroughly…

General repairsElectrical inspectionsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Repairs done were excellent. Electrician "Spencer" was helpful in advising on best ways to complete the repairs I needed. I felt the costs we very reasonable. Will us Mr Sparky in the future and advise friends and family

General repairs+ Professionalism
Lyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Upgraded from 100 to 200 amp panel, installed 30 amp RV hookup, installed power line to code, installed generator switch over system, removed unused meter and wiring, connected new ground wiring and installed surge protector. Provided full explanations of work and operations. Excellent and professional.

General repairsGround wire installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andy was great. He was polite and professional all around during the visit. He was clear with what he was going to do to inspect and repair. He was transparent with costs. No complaints.

General repairsElectrical inspections+ Responsiveness+ Quality+ Professionalism
Lucas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shaun and John were extremely professional and helpful, would use their service again.

General repairsLight fixture installation+ Responsiveness+ Punctuality+ Quality
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andrew was good natured, knowledgeable l, professional, answered all my questions and was very polite. Would use this service again.

General repairsElectrical inspections+ Responsiveness+ Punctuality+ Quality
Gabe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Spencer did a fantastic job. Couldn’t have asked for it to go any better! He was able to fix our problem in a timely manner. The light looks great!

General repairsLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They did a first check up of the entire electrical system, since the house was built 25 years ago.

General repairsService not listed+ Responsiveness+ Punctuality+ Quality
Christianne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fantastic communication. I appreciate the professionalism and good work!

General repairs
sdomienik11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The office staff are friendly, responsive and very helpful. The electricians who come out to the house are also very friendly, fast and helpful in explaining things. I highly recommend and I will be using them again!

General repairsOutdoor lighting installationFan repair+ Responsiveness+ Punctuality+ Quality
Charing9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Shawn is an excellent employee. Knowledge. Respectful. Explains everything. I hope to use him in the near future!!!! Charing

General repairsElectrical outlet & switch installationSecurity system installation+ Punctuality+ Value

Show more general repairs reviews (61 more) →

Price

$399-16% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 6%Not sure 7%

Jobs customers hired them for

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