Experts Reviews · Company report
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 79% of electricians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 95% of electricians.A
95

Reviews for your job

Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for installation

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Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Installation” · showing 20

Kathrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carter went above and beyond to take care of any and all issues that he could. I would consider requesting him specifically next time I have an issue. The first plumber they sent out didn’t seem to put much effort into accurately diagnosing the problem, resulting in several more appointments on my time off when I…

Paid $2,000+Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Sonya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very informative and detailed. Quote was very reasonable for 2 units compared to the 2 other companies I got quotes from. I recommend Mrs. Michael for your HVAC needs

Paid $2,000+Reasonable priceInstallation
Harrison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mrs. Michael is our go-to help for all our plumbing, electrical, and HVAC needs. That they have experts in all three areas and are quick to help us makes them such an amazing asset

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
KristieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

HVAC guys were amazing! They were professional and my old house definitely presented a challenge but they were able to make it work. Extremely grateful! Thank you guys!

Customer photo from Kristie's review
InstallationHeating system installation
patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mark and his 2 workers helping were awesome. Worked all day to complete multiple projects. Highly recommend this company.

Electrical wiring installationElectrical inspectionsFan installation
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Old house wiring had me puzzled. He figured it out in 20 minutes. Polite pleasant and professional. I know who to call now!

Electrical wiring installationInstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Sparky has done a lot of work at my home, wonderful.

General alarm installationElectrical fixture installationElectrical wiring installation+ Punctuality+ Professionalism
Poll211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work dealing with damage resulting from lightning strike to home. Everything actually better than before strike. Will use Mike for all electrical in future

Electrical wiring installationElectrical inspectionsGround wire installation+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don't think I could have done any better than making this choice. I saved a lot of money also.

Electric car charger installationElectrical wiring installationElectrical inspections+ Responsiveness+ Punctuality+ Quality
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and fast

Installation+ Responsiveness+ Punctuality+ Quality
ErinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a brand new electric panel installed. They were extremely fast and responsive to all questions asked.

Electrical wiring installationInstallation+ Responsiveness+ Punctuality+ Professionalism
ChristineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carsen is very professional and explains everything that he is going to do. If you need an electrician, he is your guy!

Fan installationLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike was great! Very efficient.

Light fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Kaye5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Carson was very knowledgeable and completed the job in good time. He was very nice and polite

InstallationElectrical outlet & switch repair
Gabe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Spencer did a fantastic job. Couldn’t have asked for it to go any better! He was able to fix our problem in a timely manner. The light looks great!

General repairsLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Mister Sparky (Howell) twice now and both times the service has been top notch. Their electricians are friendly, personable, considerate and thorough. They show great respect for my home (and my budget!) and ask all the right questions to ensure the work they’re doing will fit my needs now and be…

Light fixture installationInstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
MelindaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I'm very impressed by the thoroughness of the annual inspection provided The service technician was professional, informative, and friendly I highly recommend Mister Sparky for your electrical work

Ground wire installationInstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Garrett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called to have a quote for a light fixture install and they were able to come out and complete the project same day. Tried several other companies and didn’t even get a call back, I’m still amazed at the responsiveness and speed of Mister Sparky. Our installer Shawn was extremely kind, professional, and did a great…

Installation+ Responsiveness+ Quality+ Professionalism
L.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew and his assistant did an outstanding job of replacing our bathroom vent and heater fan unit. They were very professional. Keep up the good work. L. Kott

Fan installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Charing9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Shawn is an excellent employee. Knowledge. Respectful. Explains everything. I hope to use him in the near future!!!! Charing

General repairsElectrical outlet & switch installationSecurity system installation+ Punctuality+ Value

Show more installation reviews (45 more) →

Price

$399-16% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 6%Not sure 7%

Jobs customers hired them for

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