Experts Reviews · Company report
Mrs. Michael Plumbers, Electricians, AC & Furnace Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%95+6.7Craft & service penalty84−1.6Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair

Ann Arbor, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 125 electricians · 4.8★ from 1,257 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 79% of electricians.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 84% of electricians.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mrs. Michael Plumbers, Electricians, AC & Furnace Repair is better than 95% of electricians.A
95

Reviews for your job

Customers hired Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for 8 kinds of job.

Mrs. Michael Plumbers, Electricians, AC & Furnace Repair for installation

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Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 65 Google reviews tagged “Installation” · showing 40

Kathrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carter went above and beyond to take care of any and all issues that he could. I would consider requesting him specifically next time I have an issue. The first plumber they sent out didn’t seem to put much effort into accurately diagnosing the problem, resulting in several more appointments on my time off when I…

Paid $2,000+Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Sonya7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very informative and detailed. Quote was very reasonable for 2 units compared to the 2 other companies I got quotes from. I recommend Mrs. Michael for your HVAC needs

Paid $2,000+Reasonable priceInstallation
Harrison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Mrs. Michael is our go-to help for all our plumbing, electrical, and HVAC needs. That they have experts in all three areas and are quick to help us makes them such an amazing asset

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
KristieLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

HVAC guys were amazing! They were professional and my old house definitely presented a challenge but they were able to make it work. Extremely grateful! Thank you guys!

Customer photo from Kristie's review
InstallationHeating system installation
patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mark and his 2 workers helping were awesome. Worked all day to complete multiple projects. Highly recommend this company.

Electrical wiring installationElectrical inspectionsFan installation
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Old house wiring had me puzzled. He figured it out in 20 minutes. Polite pleasant and professional. I know who to call now!

Electrical wiring installationInstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Sparky has done a lot of work at my home, wonderful.

General alarm installationElectrical fixture installationElectrical wiring installation+ Punctuality+ Professionalism
Poll211 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work dealing with damage resulting from lightning strike to home. Everything actually better than before strike. Will use Mike for all electrical in future

Electrical wiring installationElectrical inspectionsGround wire installation+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I don't think I could have done any better than making this choice. I saved a lot of money also.

Electric car charger installationElectrical wiring installationElectrical inspections+ Responsiveness+ Punctuality+ Quality
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and fast

Installation+ Responsiveness+ Punctuality+ Quality
ErinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a brand new electric panel installed. They were extremely fast and responsive to all questions asked.

Electrical wiring installationInstallation+ Responsiveness+ Punctuality+ Professionalism
ChristineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carsen is very professional and explains everything that he is going to do. If you need an electrician, he is your guy!

Fan installationLight fixture installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
GregLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike was great! Very efficient.

Light fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Kaye5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Carson was very knowledgeable and completed the job in good time. He was very nice and polite

InstallationElectrical outlet & switch repair
Gabe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Spencer did a fantastic job. Couldn’t have asked for it to go any better! He was able to fix our problem in a timely manner. The light looks great!

General repairsLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
D8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used Mister Sparky (Howell) twice now and both times the service has been top notch. Their electricians are friendly, personable, considerate and thorough. They show great respect for my home (and my budget!) and ask all the right questions to ensure the work they’re doing will fit my needs now and be…

Light fixture installationInstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
MelindaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I'm very impressed by the thoroughness of the annual inspection provided The service technician was professional, informative, and friendly I highly recommend Mister Sparky for your electrical work

Ground wire installationInstallationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
Garrett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called to have a quote for a light fixture install and they were able to come out and complete the project same day. Tried several other companies and didn’t even get a call back, I’m still amazed at the responsiveness and speed of Mister Sparky. Our installer Shawn was extremely kind, professional, and did a great…

Installation+ Responsiveness+ Quality+ Professionalism
L.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew and his assistant did an outstanding job of replacing our bathroom vent and heater fan unit. They were very professional. Keep up the good work. L. Kott

Fan installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Quality
Charing9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Shawn is an excellent employee. Knowledge. Respectful. Explains everything. I hope to use him in the near future!!!! Charing

General repairsElectrical outlet & switch installationSecurity system installation+ Punctuality+ Value
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a pleasure meeting with Michael. He's a courteous professional that explained everything in detail

Installation+ Responsiveness+ Punctuality+ Professionalism
Kimcat5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used this company a few times and have always been happy with the service.

InstallationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Andy came out and was honest and efficient thoughtful and professional will use again

Ground wire installationInstallationElectrical outlet & switch repair
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used Mr Sparky 2 times in the last 3 months once for a in garage electric car charger and also for a generator interlock relay and outlet install and both times it’s been a great experience! Professional, and detailed in their work.

Electric car charger installationElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician that did my work was outstanding. Knowledgeable, professional, timely and cleaned up well when he was finished. (He installed a bathroom light fixture and vent/light combo in the shower.)

Fan installationInstallation+ Professionalism
Vicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark went above and beyond to install my new range. I felt like I was in great hands and appreciate his knowledge and professionalism. Five stars!

Installation+ Responsiveness+ Punctuality+ Professionalism
ShannonLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was extremely pleased! They were on time and professional young men!! I will use them again!

Ground wire installationInstallationElectrical panel replacement or upgrading+ Punctuality+ Professionalism
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Andy was very personable and got the job done efficiently

InstallationElectrical outlet & switch relocation
paul7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mark and Matt did an excellent job!!! This annual service program is the best!!!!

General repairsElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We have used Mr. Sparky four times in the last three years. Their electricians have all been on time and done great work! Mark S. and Matt installed four smoke detectors and three CO detectors today and did a great and quick job. We will definitely continue to use Mr. Sparky in the future!!

Installation+ Responsiveness+ Punctuality+ Quality
Iamdoingme1002 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris went above and beyond the call of duty for me! knowledgeable, professional, and Honest Benjamin Franklin Plumbing has great experience technician, Chris knows what he's doing, but also cares about the work he does! Chris face looked a little overwhelmed by the project I showed him, (electrical wires…

General repairsElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, very professional and courteous. Reasonable rates. Was able to get me in same day. Also a plus- was able to speak to someone to schedule instead of leaving a message.

InstallationLight fixture repair+ Responsiveness+ Punctuality+ Quality
JoanneLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a generator installed. They were efficient and it was done in a timely manner. Also all smoke detectors needed replacing. I now have appropriate ones with carbon monoxide detectors. I would recommend them for all electrical and plumbing problems.

InstallationService not listed+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt Kovarik and his partner were incredibly professional. They were thorough in both their assessment and explanation. They performed the repairs quickly. I will be going to these guys again if I ever need repairs again. 10/10 would recommend.

General repairsElectrical outlet & switch installationInstallation+ Responsiveness+ Punctuality+ Quality
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Extremely happy with the install of several outlets and runs in my basement. Technician Chris was knowledge and friendly throughout enter installation. Very professional and reasonably priced. Thanks.

Electrical outlet & switch installationInstallationLight fixture repair+ Punctuality+ Quality+ Professionalism
Skip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I selected this company based on the great reviews and was not disappointed. They came out and provided an estimate and returned the next day to complete the work. They were friendly, professional, and completed the project as expected. I highly recommend this company.

Installation+ Responsiveness+ Professionalism
STAR2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

High Five to TWO Amazing Men both Matt and Chris were Awesome and extremely knowledgeable. This team is a perfect match and a huge asset to the company, this was the best customer service experience ever. I will be using both again and referring them out!

General repairsInstallation+ Responsiveness+ Punctuality+ Quality
ChristinaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The service is fast, thorough and a decent price. The technician was friendly and extremely helpful.

Electrical outlet & switch installationInstallation
MargaretLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

On time,total profssinal,took care in what the job needed.

RemodelingInstallationElectrical outlet & switch relocation+ Punctuality+ Quality+ Professionalism
NacohleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical wiring installationLight fixture installationInstallation+ Responsiveness+ Punctuality+ Professionalism

Show more installation reviews (25 more) →

Price

$399-16% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 68%Overpriced 6%Not sure 7%

Jobs customers hired them for

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