Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts
Google reviewers rate Mt. Airy Alterations 4.9 out of 5 based on 89 reviews, with the owner responding to all feedback. Customers frequently praise the quality of services like suit tailoring, dress hemming, and zipper repairs, noting fast turnaround times, reasonable pricing, and attentive communication. However, low-star reviews highlight a pattern of disputes regarding perceived overcharging for minor repairs and allegations of unapologetic behavior when damage occurred during the alteration process.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
89 Google reviews we collected
Phrases our text analysis found in 86 written reviews
How often each topic comes up in the written reviews
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Lynn was not only kind but her work was timely and impeccable.”
“Her prices are a little cheaper than the larger shops as she is a small operation but the quality is top notch!”
“A dart in the bust area had been overlooked, but she immediately corrected it while I waited.”
“I highly recommend her for any alterations you may have.”
“…tary base, but that is understandable, and the quality of her work is worth it.…”
“Very impressed with her communication and commitment to excellence!”
“Her turnaround time is generally about one week, and she has always been accurate and dependable regarding both the quoted cost and completion date.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Mt. Airy Alterations for 8 kinds of job. Pick one to see what they paid and said.
Ms. Lynn was not only kind but her work was timely and impeccable. Lovely to work with for my suit alterations. I definitely recommend this business.
Very nice and great service. Was done in a few days with great quality. Highly recommend.
I was in a rush and needed alterations for a wedding in a week with a dress that was way too big for me! I was not turned away from Lin even though multiple places in the area told me it would take too long and did not want to alter my dress in a week. Lin took me in and my dress was altered to PERFECTION. Well…
My Airy alterations is amazing!! I had a full suit tailored - jacket sleeves shortened, pants hemmed, and darts put in my shirt. All alterations were done flawlessly and Ms. Lynn was able to turn them around for me in 3 days with a small fee for expedited tailoring! She is very kind and personable and listens to…
Exceptional. Quick service, great prices, exemplary skill. Not a single bad thing I can say. This is exactly what I wanted at a price I can't beat.
She is so talented and does high quality work! Very impressed with her communication and commitment to excellence!!!!
| Job | Reviews | Category typical |
|---|---|---|
| Dress alterations | 7 | — |
| Pants alterations | 6 | — |
| Hem repairs | 4 | — |
| Bridesmaid dress alterations | 4 | — |
| Alterations | 4 | — |
| Men's clothing alterations | 4 | — |
| Shirt tailoring | 3 | — |
| Pants hemming | 2 | — |
4.9 ★★★★★ 89 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ms. Lynn was not only kind but her work was timely and impeccable. Lovely to work with for my suit alterations. I definitely recommend this business.
Hi! Jessica, thank you so much for your kind words, you are always welcomed! Thank you again!
Very nice and great service. Was done in a few days with great quality. Highly recommend.
Thank you so much Mike! I really appreciate your kindness!
I was in a rush and needed alterations for a wedding in a week with a dress that was way too big for me! I was not turned away from Lin even though multiple places in the area told me it would take too long and did not want to alter my dress in a week. Lin took me in and my dress was altered to PERFECTION. Well worth the price. Will return for all future alterations. Thank you Lin!
Hi! Kate! Thank you so much for sharing your experience at the store, you are always welcome! I definitely will remember and appreciate you and your support!
My Airy alterations is amazing!! I had a full suit tailored - jacket sleeves shortened, pants hemmed, and darts put in my shirt. All alterations were done flawlessly and Ms. Lynn was able to turn them around for me in 3 days with a small fee for expedited tailoring! She is very kind and personable and listens to exactly what you want. Her prices are a little cheaper than the larger shops as she is a small operation but the quality is top notch! Her shop is very quaint and she makes you feel right at home! I will definitely be coming back!
Hi! Todd, thank you so much for your time sharing! I really appreciate your kindness and support! Thank you and be well!
Very good!
Hi! Joe, thank you so much for your kindness!
I highly recommend Ms. Lynn of Mt. Airy Alterations. She has completed four alterations for me, and her work has consistently been polished, professional, and impeccable. My first alteration was a formal gown. Ms. Lynn carefully examined the fabric, lining, and seams, then had me try on the dress so she could pin and mark the exact adjustments directly on my body. She made sure the fit was both flattering and comfortable. When I returned to pick it up, she offered me the opportunity to try it on and confirm the fit. A dart in the bust area had been overlooked, but she immediately corrected it while I waited. Since then, she has replaced a zipper and hemmed two pairs of pants—one pair of jeans and one pair of joggers—with equally excellent results. Her prices are higher than what I was accustomed to paying for alterations on a military base, but that is understandable, and the quality of her work is worth it. Her turnaround time is generally about one week, and she has always been accurate and dependable regarding both the quoted cost and completion date. Ms. Lynn provides careful, skilled, and trustworthy service. I will definitely continue bringing my garments to Mt. Airy Alterations.
Hi! Acquanette, I really appreciate your sharing your valuable opinions and experiences at Mt. airy alterations in an objective way. Thank you so much!
Exceptional. Quick service, great prices, exemplary skill. Not a single bad thing I can say. This is exactly what I wanted at a price I can't beat.
Hi! Michael, thank you so much for sharing your experience and your kindness and time to feedback. I really appreciate it! Thank you!
She did a great job!!
Hi! Anya! It’s my great pleasure to meeting you! And I am so happy to help you! Thank you so much for sharing. Thank you!
She is so talented and does high quality work! Very impressed with her communication and commitment to excellence!!!!
Thank you so so much Kelly! I really appreciate your kindness! Thank you!
Amazing work! I brought a total of three things to her and she’s altered them and created them even better than I could have expected. I will be back to her sooner than later!
Hi! Shawn, thank you so much for your kind words and I am looking forward to being of service again in the tfuture. Thank you!
Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts
