Analyzing 8,663,6718.7M ReviewsFor 24,74024.7K Experts

Experts Reviews · Company report
Mt. Airy Alterations logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%90+25.4Replies to reviews 8%93+7.7Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Mt. Airy Alterations

Cincinnati, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 36 hemming services · 4.9★ from 89 Google reviews

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Percentile vs other hemming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mt. Airy Alterations is better than 90% of hemming services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mt. Airy Alterations is better than 90% of hemming services.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mt. Airy Alterations is better than —% of hemming services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mt. Airy Alterations is better than —% of hemming services.–
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MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mt. Airy Alterations is better than 100% of hemming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Mt. Airy Alterations is better than 93% of hemming services.A
93

Reviews for your job

Customers hired Mt. Airy Alterations for 8 kinds of job.

Mt. Airy Alterations for alterations

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Alterations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 22

All 4 Google reviews tagged “Alterations”

Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Well deserving of all the 5 star reviews! She is extremely kind and professional. I brought in 2 bridesmaid dresses to be hemmed and she had them BOTH done in a week. Her prices are very reasonable as well. I will definitely continue to bring my pieces here and have already recommended her to a few people! Do not hesitate to call!

AlterationsBridesmaid dress alterationsDress alterations
Shannon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot say enough about how thrilled I am with the service provided by Mt. Airy Alterations. In the past couple of years, I've used a number of alteration services around the city for various bridesmaids gowns. First and foremost, the service here was impeccable. Alterations I requested were perfectly done and…

AlterationsBridesmaid dress alterationsDress alterations
Chosen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

She did excellent work on all my clothes. I will definitely come see her again. Her prices are excellent. Long time customer here. She's a must see business.

AlterationsDress alterationsHem repairs
RodgerLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mrs. Lin was fantastic. Quick turn around on my project and even went above and beyond to fix other areas she noticed weren't quite right. She looked over my whole project not just what I asked, that's what I call customer service. Will definitely use again for future projects

AlterationsMen's clothing alterations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dress alterations7—
Pants alterations6—
Hem repairs4—
Bridesmaid dress alterations4—
Alterations4—
Men's clothing alterations4—
Shirt tailoring3—
Pants hemming2—

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