Amileun2 reviewsTotal number of Google reviews Amileun has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery professional!!
Multi-Clean
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 108 carpet cleaningPosition by Experts Score among all companies we track in this category. · better than 61%
5.0 ★★★★★ 385 Google reviews · 12 photos
98%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
57%reviews answered by the owner
$424typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Multi-Clean at a glance
Google reviewers rate Multi-Clean five stars based on 385 reviews, citing professional conduct, detailed cleaning results, and flexible communication for commercial clients. Staff are frequently described as polite and responsive to specific needs. One low-star review mentions unprofessional management remarks regarding cleaning thoroughness, though the owner replied to 57 percent of all reviews.
- Google rating: 5.0 out of 5 from 385 reviews (98% five-star).
- Reviews on this page: 385 Google reviews (312 with written comments, 2 with photos).
- Owner responses: the business replied to 57% of reviews.
- Most recent review: October 20, 2026.
- Service: Carpet Cleaning serving Oklahoma City, Oklahoma.
Data from Google, last updated October 26, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Multi-Clean: 98/100 on this factor. Category median: 96.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Multi-Clean: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Multi-Clean: 94/100 on this factor. Category median: 99.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Multi-Clean: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Multi-Clean: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Multi-Clean: 72/100 on this factor. Category median: 72.B
72
Bar = this company · dark tick = category median.
Star ratings
385 Google reviews we collected
- 5 stars37898%
- 4 stars51%
- 3 stars10%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 312 written reviews
- Praise321100%
- Complaints10%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3157%
- Reasonable1528%
- Overpriced00%
- Not sure815%
$424+60% vs typical carpet cleaning
Middle half of what 21 customers paid ($107–$705) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Quality & results11235%
- Staff & attitude8928%
- Would recommend5016%
- Speed & response299%
- Honesty & trust165%
- Communication144%
- Price & value124%
What customers talk about
We read 312 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They consistently check to make sure we are receiving the quality service they desire to give.”
“I highly recommend checking these people out very kind.”
“I definitely recommend that you come check out this company.”
“They are efficient, have great customer service, and are so friendly.”
“They are reliable, thorough, and go above and beyond every time.”
“They were really amazing and communicated well with me!”
“I could tell that she really wanted to find me the best affordable option for my business.”
People customers mention
- Tammy 7 reviews
- Varga 4 reviews
- Clyde 3 reviews
- Cassandra 3 reviews
- Liz 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Multi-Clean for 7 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Heidi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
We recently contracted with this company for cleaning services for our outpatient surgery center. Any issues are taken care of promptly and professionally. Would recommend!
Paid $450–500Reasonable priceMedical institution cleaning
Bre2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Tee, Ronaldo, & Robert were EXCELLENT! not only did they completely transform our floors but they also brought their A game on all levels. They were all 3 adaptable, efficient, and so incredibly friendly. I am truly impressed with this company and we will be keeping in touch.
Paid $500+Reasonable priceMedical institution cleaning
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Multi-Clean has been a great Customer of ours for many years, excellent payment history, friendly staff and a solid Building Service Customer you can count on to get the job done.
Paid $500+Reasonable priceSchool & campus cleaningMedical institution cleaningPost-construction cleaning
Ty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Working with MultiClean has been a pleasure. They are doing a great job at cleaning are 35,000 sq.ft business building. Mr Close has done a great job getting things all setup, very responsive if you need anything or any questions
Paid $500+Reasonable priceOffice cleaning
Heather8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
JE has been great to work with, as he always takes care of any concerns or issues.
Paid $500+Reasonable priceSchool & campus cleaning
ConnorLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Absolutely the best commercial cleaning company in Oklahoma City! They are conscientious to our specific needs and adaptable to our schedule and environment. Great company, we are honored to work with them at Applied Industrial Machining.
Paid $500+Great priceOffice cleaningService not listed
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Office cleaning | 17 | — |
| School & campus cleaning | 14 | — |
| Laboratory cleaning | 5 | — |
| General housekeeping | 4 | $132–$310 |
| Medical institution cleaning | 3 | — |
| Post-construction cleaning | 2 | — |
| Interior & exterior window cleaning | 2 | $259–$555 |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 385 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Nery Espitia2 reviewsTotal number of Google reviews Nery has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood work
Response from the owner · 3 weeks ago
Thank you Nery for your 5 star review.
Caleb Smith2 reviewsTotal number of Google reviews Caleb has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleClean work!
Response from the owner · 3 weeks ago
Thanks Caleb.
jcmccloud2 reviewsTotal number of Google reviews jcmccloud has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service. The people are super nice.
Response from the owner · 3 weeks ago
Thank you. We really do have amazing customer service. They work very hard.
Brynn Hayes3 reviewsTotal number of Google reviews Brynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat work everything looks clean
Response from the owner · 3 weeks ago
Thank you Brynn. Appreciate the feedback.
Bobby Dixon2 reviewsTotal number of Google reviews Bobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat team good work
- Price assessment: Great price
- Price: $1–50
Response from the owner · 3 weeks ago
Thank you Bobby.
Brayden Sisemore1 reviewTotal number of Google reviews Brayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood work! Looks great
Response from the owner · 3 weeks ago
Thanks for the positive feedback.
JJ Sontchi5 reviewsTotal number of Google reviews JJ has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10/10 service
Response from the owner · 3 weeks ago
Thank you. We always strive for 10
Sergio Gutierrez2 reviewsTotal number of Google reviews Sergio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service! Would recommend!!
- Price assessment: Great price
Response from the owner · 3 weeks ago
Thank you Sergio. Thanks for the recommendation.
John Jonathan2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10/10
Response from the owner · 3 weeks ago
Appreciate your feedback John.
Business details
- Address: 7804 NW 94th St, Oklahoma City, OK 73132
- Phone: (405) 600-9790
- Website: multicleanok.com
- Service area: Oklahoma City, OK