ROOFING CONTRACTORS · PHOENIX, AZ
Multi-Pro Roof Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

Multi-Pro Roof Solutions

Better than 1% of roofing contractors · #69 of 70

4.9★348 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Alex · 5 hours ago

The team did my whole roof and new decking in one day, and it didn't leak through golfball sized hail.

Paid $15,000–20,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ Ajsa · a day ago

Multi Pro Roofing company is very good, Team fighting for your loss until get ready. Very kind, Profesional people, You can trust them.

Paid $20,000–25,000Reasonable priceSkylight repairAttic venting repairs
★★★★★ Randy · a week ago

Josh was a very easy guy to work with. Helped get my insurance approved for my roof. I would recommend multi pro to anyone. Thanks Josh for your help.

Paid $1–5,000Reasonable priceRoof repair for storm & wind damageRoof repairRoof damage repair
★★★★★ Tim · 2 weeks ago

Multi-pro roof solutions is true to its name. I had a big problem with my roof after some serious storms and they advised me on what action to take. The result was beyond my expectations. The roof now is better than the last one by far. John and his team did a fantastic job at every stage The word that comes to mind…

Paid $20,000–25,000Great priceAttic venting repairsRoof repair for storm & wind damageRoof inspection
★★★★★ Jim · a month ago

I highly recommend giving Multi-Pro Roof Solutions a shot at replacing your roof. They did a fantastic job, were easy to work with and after my insurance company denied my claim, Matt went to bat for me and got them to cover the job. I will recommend them to anyone I know needing a new roof.

Paid $10,000–15,000Reasonable priceRoof installation
★★★★★ Sandra · a month ago

Multi-Pro Roof Solutions replaced my roof and got my insurance to pay for most of it, which I am extremely happy about. Dustin is a great person to work with. He explained and kept me updated through each step of the process. He is definitely a valuable asset and representation of the company. I highly recommend…

Paid $1–5,000Great priceRoof installation

vs category

Blue = Multi-Pro, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.87★ (30 reviews)2024-Q2: 5.00★ (19 reviews)2024-Q3: 5.00★ (23 reviews)2024-Q4: 5.00★ (19 reviews)2025-Q1: 5.00★ (14 reviews)2025-Q2: 4.80★ (20 reviews)2025-Q3: 4.81★ (21 reviews)2025-Q4: 5.00★ (15 reviews)2026-Q1: 4.83★ (24 reviews)2026-Q2: 4.71★ (21 reviews)2026-Q3: 4.82★ (22 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$14k+40% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
26

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+66 / −1
Professionalism
+58 / −2
Responsiveness
+61 / −1
Punctuality
+60 / −0
Value
+47 / −1

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