ROOFING CONTRACTORS · PHOENIX, AZ
Multi-Pro Roof Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

Multi-Pro Roof Solutions

Better than 1% of roofing contractors · #69 of 70

4.9★348 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Multi-Pro Roof Solutions for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000–25,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Gutter cleaning”

★★★★★ Tim · 2 weeks ago

Multi-pro roof solutions is true to its name. I had a big problem with my roof after some serious storms and they advised me on what action to take. The result was beyond my expectations. The roof now is better than the last one by far. John and his team did a fantastic job at every stage The word that comes to mind…

Paid $20,000–25,000Great priceAttic venting repairsRoof repair for storm & wind damageRoof inspection
★★★★★ Anthony · 4 months ago

We had the honor and pleasure of working with John at Multi-Pro Roofing in replacing our roof from wind and hail damage. John guided us the whole way through from starting with our claim to over seeing the roof’s completion, and everything in between. Such care was given. Our pool was covered with tarps to protect…

Paid $25,000–30,000Great priceAttic venting repairsRoof repair for storm & wind damageRoof installation
★★★★★ Lisa · 8 months ago

Mike Howery was the BEST! He was willing to take on my insurance company when no other company would and we both got what we wanted. He backed up all work and was ever so patient. Highly recommend Multipro!

Paid $16,000–18,000Great priceRoof repair for storm & wind damageSkylight installationGutter cleaning

vs category

Blue = Multi-Pro, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.87★ (30 reviews)2024-Q2: 5.00★ (19 reviews)2024-Q3: 5.00★ (23 reviews)2024-Q4: 5.00★ (19 reviews)2025-Q1: 5.00★ (14 reviews)2025-Q2: 4.80★ (20 reviews)2025-Q3: 4.81★ (21 reviews)2025-Q4: 5.00★ (15 reviews)2026-Q1: 4.83★ (24 reviews)2026-Q2: 4.71★ (21 reviews)2026-Q3: 4.82★ (22 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$14k+40% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
26

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+66 / −1
Professionalism
+58 / −2
Responsiveness
+61 / −1
Punctuality
+60 / −0
Value
+47 / −1

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