ROOFING CONTRACTORS · PHOENIX, AZ
Multi-Pro Roof Solutions logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE

Multi-Pro Roof Solutions

Better than 1% of roofing contractors · #69 of 70

4.9★348 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Multi-Pro Roof Solutions for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$16,000–18,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$11k–$23k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 64 Google reviews tagged “Roof installation” · showing 20

★★★★★ Alex · 5 hours ago

The team did my whole roof and new decking in one day, and it didn't leak through golfball sized hail.

Paid $15,000–20,000Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ Tim · 2 weeks ago

Multi-pro roof solutions is true to its name. I had a big problem with my roof after some serious storms and they advised me on what action to take. The result was beyond my expectations. The roof now is better than the last one by far. John and his team did a fantastic job at every stage The word that comes to mind…

Paid $20,000–25,000Great priceAttic venting repairsRoof repair for storm & wind damageRoof inspection
★★★★★ Jim · a month ago

I highly recommend giving Multi-Pro Roof Solutions a shot at replacing your roof. They did a fantastic job, were easy to work with and after my insurance company denied my claim, Matt went to bat for me and got them to cover the job. I will recommend them to anyone I know needing a new roof.

Paid $10,000–15,000Reasonable priceRoof installation
★★★★★ Sandra · a month ago

Multi-Pro Roof Solutions replaced my roof and got my insurance to pay for most of it, which I am extremely happy about. Dustin is a great person to work with. He explained and kept me updated through each step of the process. He is definitely a valuable asset and representation of the company. I highly recommend…

Paid $1–5,000Great priceRoof installation
★★★★★ Victor · a month ago

They did a great job. Daniel was very helpful and also making sure everything went smoothly. They had the solar panels removed and did the roof and cleaned up around the house and had the panels reinstalled. Would recommend them.

Reasonable priceRoof repair for storm & wind damageRoof installation
★★★★★ Jamie · a month ago

John showed up the day after our storm decimated my roof and immediately got to stopping further damage and helping me through the process with my insurance. I’ve got a beautiful new roof thanks to John, Daniel and their team at Multi Pro!

Reasonable priceRoof repair for storm & wind damageRoof installationRoof damage repair
★★★★★ Lisa · a month ago

John and team did a fabulous job replacing my roof! It looks fabulous. I highly recommend. They are professional and thorough. With the exception of the new roof you would not know that they were here!

Great priceRoof installation
★★★★★ Eva · 2 months ago

Andrew was great and handled all insurance info. I did recommend him to a neighbor. Work team was fast and the clean up was great 👍

Reasonable priceRoof repair for storm & wind damageRoof inspectionRoof installation
★★★★★ Janine · 2 months ago

Josh is awesome. Hard working, friendly, and honest. It was a pleasure.

Reasonable priceRoof installationRoof damage repair
★★★★★ Donnie · 3 months ago

Andrew was awesome to work with. He showed up on time and was very communicative during the process. He handled all the insurance work, and got my roof done quickly and efficiently. The crew had my roof totally replaced in 6 hours, start to finish.

Reasonable priceRoof repair for storm & wind damageRoof installation
★★★★★ Dale · 3 months ago

Multi Pro Roof Solutions did a wonderful job for me. From the start when Joshua helped me through getting the insurance claim started all the way through the finished job. Also helped me through the insurance denying my new roof to getting it covered. All went super well. Thanks to Joshua and Multi Pro Roof

Paid $1–5,000Great priceRoof installation
★★★★★ Anthony · 4 months ago

We had the honor and pleasure of working with John at Multi-Pro Roofing in replacing our roof from wind and hail damage. John guided us the whole way through from starting with our claim to over seeing the roof’s completion, and everything in between. Such care was given. Our pool was covered with tarps to protect…

Paid $25,000–30,000Great priceAttic venting repairsRoof repair for storm & wind damageRoof installation
★★★★ Joseph · 4 months ago

Steve was a pleasure to work with. He was informative, a persistent advocate and lived up to his claim. He was always available to answer quedtions.

Not sureRoof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ kera · 4 months ago

Recently had full roof replacement by Multi-Pro Roof Solutions. It was an extremely pleasant experience. They were professional and patient, as this was my first go around with roof work on a home. Shout out to Mike Howry for walking me through the steps and being honest with how the process and timelines work. Roof…

Great priceRoof installation
★★★★ Elizabeth · Edited 5 months ago

Josh stuck by me from start to finish as well as follow up. He has been very approachable and supportive through the whole process. He did not pressure me as he put a lot of effort into working out the details. Josh has been a good go to guy. Our 1600 ft.² house had the old shingles removed and the new shingles on…

Roof installation
★★★★★ Nate · 6 months ago

Josh and the Multi-Pro Roof team made our new roof experience easy. They were honest and communicative throughout the entire experience. We would highly recommend!

Great priceRoof repair for storm & wind damageRoof installation
★★★★★ mihalonen · 7 months ago

Tony Berstler was incredibly knowledgeable and helpful as we began the work to process our insurance claim to replace our roof that was damaged in a storm. Tony was quick to respond to any of our questions, and took care of all the details for arranging to have our solar panels removed, installing the new roof, and…

Paid $20,000+Reasonable priceRoof installation
★★★★★ Danielle · 8 months ago

I worked directly with Tony Berstler at Multi-Pro Roof Solutions in regard to our full roof replacement. I could not be more pleased with the entire process. From start to finish, he was communicative and helpful. The installation was scheduled appropriately and was 98% complete in one day. The installers only had…

Great priceRoof installation
★★★★★ Tyler · 8 months ago

In and out in a day, very clean. Very happy with the work would definitely recommend.

Paid $2,000–4,000Great priceRoof installation
★★★★★ Susan · Edited 9 months ago

10/10 would recommend to any friends and family. This is the second time we've used Mult-Pro. We tried several roofing companies for quotes and Bryce and his team were by far the most polished and professional of the companies we met with. Install crew was friendly, detailed, and cleaned up well.

Paid $16,000–18,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair

Show more roof installation reviews (44 more) →

vs category

Blue = Multi-Pro, grey = roofing contractors average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.87★ (30 reviews)2024-Q2: 5.00★ (19 reviews)2024-Q3: 5.00★ (23 reviews)2024-Q4: 5.00★ (19 reviews)2025-Q1: 5.00★ (14 reviews)2025-Q2: 4.80★ (20 reviews)2025-Q3: 4.81★ (21 reviews)2025-Q4: 5.00★ (15 reviews)2026-Q1: 4.83★ (24 reviews)2026-Q2: 4.71★ (21 reviews)2026-Q3: 4.82★ (22 reviews)2026-Q4: 5.00★ (8 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$14k+40% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 46%Overpriced 0%Not sure 8%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
26

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+66 / −1
Professionalism
+58 / −2
Responsiveness
+61 / −1
Punctuality
+60 / −0
Value
+47 / −1

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