ROOFING CONTRACTORS · PHOENIX, AZ
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.24SCOREMulti-Pro Roof Solutions
Better than 1% of roofing contractors · #69 of 70
4.9★348 Google reviewsGoogle star rating as shown on Google Maps.
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
3.1%1–2★ in 2 yrs (avg 1.5%)Share of reviews from the last 24 months that gave 1 or 2 stars.
58%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Multi-Pro Roof Solutions for skylight repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20,000–25,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$613–$4.4k
All 1 Google reviews tagged “Skylight repair”
★★★★★ Ajsa · a day ago
Multi Pro Roofing company is very good, Team fighting for your loss until get ready. Very kind, Profesional people, You can trust them.
Paid $20,000–25,000Reasonable priceSkylight repairAttic venting repairs
vs category
Blue = Multi-Pro, grey = roofing contractors average
Rating over time
Price
$14k+40% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Great price 46%Reasonable 46%Overpriced 0%Not sure 8%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%11+1.7Craft & service 20%43+8.6Value 10%28+2.8Momentum 8%24+1.9Track record 7%59+4.1Accountability 5%26+1.3Experts Score= 24Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
11
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
43
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
28
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
24
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
26
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+66 / −1
Professionalism
+58 / −2
Responsiveness
+61 / −1
Punctuality
+60 / −0
Value
+47 / −1
