Certified public accountant · South Miami, FL · reviewed since 2014
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 66 accountantsiPosition by Experts Score among all companies we track in this category. · better than 85%
5.0★★★★★83 Google reviews · 5 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate My CPA, PA five stars based on eighty-three reviews, highlighting consistent professionalism, punctuality, and thoroughness in handling personal and business tax needs. Clients frequently describe staff as knowledgeable, friendly, and responsive, noting that the firm provides clear communication and updates throughout the filing process. No common criticisms appear in the provided excerpts, as all comments are positive regarding the quality of service and long-term client relationships.
Google rating: 5.0 out of 5 from 83 reviews (99% five-star).
Reviews on this page: 83 Google reviews (68 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: July 31, 2026.
Service: Accountant serving South Miami, Florida.
Data from Google, last updated October 27, 2026.
Score profile vs other accountants
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
My CPA, PAAccountants median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.My CPA, PA: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.My CPA, PA: 95/100 on this factor. Category median: 86.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.My CPA, PA: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.My CPA, PA: 100/100 on this factor. Category median: 93.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.My CPA, PA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
83 Google reviews we collected
5.0of 5
5 stars8299%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
100%praise
Praise112100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3733%
Speed & response2119%
Would recommend2119%
Quality & results1614%
Honesty & trust109%
Communication54%
Price & value22%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The officer Jessica she was super nice and helpful.”
“I had to the pleasure to work with Daniel Mateo he was very efficient and knowledgable.”
“Highly recommended, excellent service and attention.”
“Thanks Steven, jorge and Daniel always great service.”
“the service was super transparent and i was getting updates constantly on what he was doing and what it meant for me.”
“I can only say everyone the communication and the support throughout the process was the most qualified and so easy to talk to!”
“He is timely, fair, professional, clear, thorough, trustworthy and above all, oh so kind.”
People customers mention
Goldey15 reviews
Mateo13 reviews
Acosta12 reviews
Steve7 reviews
Daniel7 reviews
Steven7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired My CPA, PA for 2 kinds of job. Pick one to see what they paid and said.
Valeria2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Súper recomendado, excelente servicio y atención. Me ayudaron con mis impuestos y son mis agentes de seguro médico.
Steve2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Been with Steve for over 20 years. Met George this year. Very professional. Not 1 complaint. If you need an accountant, these are your guys.
+ Responsiveness+ Professionalism
Monica3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Customer for over 15 years...quick response...professional...available for questions anytime...highly recommended...
+ Responsiveness+ Quality+ Professionalism
EddiLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great Accountants. I have worked with Steve for years!
Danny was great!
Thank you.
+ Responsiveness+ Quality+ Professionalism
Tomas8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I recently turned 20 so i decided to re-file independently for the first time through Daniel. He did an incredible job and got me the best deal for my situation. the service was super transparent and i was getting updates constantly on what he was doing and what it meant for me. couldn’t have asked for a better…
Lynette7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great Accountant and very professional! He’s top notch! Have used him for years! He’s the best!
I recently turned 20 so i decided to re-file independently for the first time through Daniel. He did an incredible job and got me the best deal for my situation. the service was super transparent and i was getting updates constantly on what he was doing and what it meant for me. couldn’t have asked for a better service. five star service, five star company.
Lynette Lee7 reviewsiTotal number of Google reviews Lynette has written across all businesses on Google Maps, not just this one.
