NAIL SALONS · BURBANK, CA
NAILTIFUL logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%18+9Reliability 21%18+3.9Momentum 11%45+5.1Track record 10%83+8.3Accountability 7%8+0.6Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

NAILTIFUL

Better than 15% of nail salons · #17 of 20

4.6★124 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
10.4%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Two · 5 months ago

My girlfriend dragged me here because she wanted her gel nails taken off. While I was sitting with her (never been in a nail salon before), I asked to get some cuticle oil and a buff. My fingers get really dry from my work, and it was annoying me. I feel much better now with the tips of my fingers being moisturized!

Paid $1–20Nail repair
★★★★★ S · 5 months ago

Great experience removing my gel nail polish. Was helped immediately as a walk in!

Paid $1–20Nail polish changes
★★★★★ Sabrina · 5 months ago

First time here they did a great job and does not charge a ridiculous amount like these other shops! I will be back!

Paid $20–40
★★★★★ Rosalie · 9 months ago

They took me in as a walk in on New Year's Eve. They were very professional and even offered me a cold bottled water. I did wait 45 min but it was absolutely worth the wait. Rose helped me and she was beyond professional and explained the difference between acrylic and gel x. I had questions and she answered them…

Paid $100–120
★★★★★ Buffy · Edited 9 months ago

I’ve been looking for a nail salon in Burbank since I moved here five years ago. I discovered NAILTIFUL about a year and a half ago. From their pedicures, manicures and gel sets, I always have a great experience. My daughter started going to them also about a year ago and it is the only place she goes now. Everyone…

Paid $40–60Hand & foot massagesPedicureCallus removal
★★★★★ LaNia · 11 months ago

I loved my nails by Rose! She was so detailed and on point. When I visit again, I will be back! They also don’t overcharge here. The prices are really good for their services. (I did not get a refill, but just a color change on my acrylic nails, that’s why they may look a bit imperfect at the base. Not because of…

Paid $20–40Nail polish changes

vs category

Blue = NAILTIFUL, grey = nail salons average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.82★ (11 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 4.71★ (7 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 4.50★ (12 reviews)2025-Q3: 4.61★ (18 reviews)2025-Q4: 4.57★ (14 reviews)2026-Q1: 4.00★ (4 reviews)2026-Q2: 5.00★ (6 reviews)2026-Q3: 3.83★ (6 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$60-18% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%18+9Reliability 21%18+3.9Momentum 11%45+5.1Track record 10%83+8.3Accountability 7%8+0.6Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
18
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
83
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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