NAIL SALONS · BURBANK, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%18+9Reliability 21%18+3.9Momentum 11%45+5.1Track record 10%83+8.3Accountability 7%8+0.6Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%18+9Reliability 21%18+3.9Momentum 11%45+5.1Track record 10%83+8.3Accountability 7%8+0.6Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORENAILTIFUL
Better than 15% of nail salons · #17 of 20
4.6★124 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
10.4%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
NAILTIFUL for nail cut & filing
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail cut & filing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8
All 3 Google reviews tagged “Nail cut & filing”
AndrésLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I called Nailtiful for my wife to reschedule an appointment but hung up before the call went through (my wife changed her mind as it started ringing). BUT, Aidan (the absolute BEST nail tech) returned the phone call anyways!!! Now THAT is how a business stays in business.<br><br>My wife has gone here - and only here…
Paid $60–80Acrylic nailsNail repairManicure
HeavenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They were sooooo good to me. Rose and Cindy did my Gel X nails and Gel pedicure so well. I loved that every step of the way as they were cutting and shaping my hands and toes they checked in with me. And they listened to me.<br>The manicurist gifted me a design on my rng fingers.
Paid $100–120Foot massagesSculpted nailsNail art
Aimee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Rating only, no written review.
PedicureNail cut & filingGel manicures
vs category
Blue = NAILTIFUL, grey = nail salons average
Rating over time
Price
$60-18% vs typical nail salons
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%18+9Reliability 21%18+3.9Momentum 11%45+5.1Track record 10%83+8.3Accountability 7%8+0.6Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
18
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
83
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
