NAIL SALONS · BURBANK, CA
NAILTIFUL logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%18+9Reliability 21%18+3.9Momentum 11%45+5.1Track record 10%83+8.3Accountability 7%8+0.6Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.27SCORE

NAILTIFUL

Better than 15% of nail salons · #17 of 20

4.6★124 Google reviewsGoogle star rating as shown on Google Maps.
4.56★last 12 monthsAverage stars on reviews from the last 12 months only.
10.4%1–2★ in 2 yrs (avg 4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

NAILTIFUL for nail polish changes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Nail polish changes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 8

All 3 Google reviews tagged “Nail polish changes”

★★★★★ S · 5 months ago

Great experience removing my gel nail polish. Was helped immediately as a walk in!

Paid $1–20Nail polish changes
★★★★★ LaNia · 11 months ago

I loved my nails by Rose! She was so detailed and on point. When I visit again, I will be back! They also don’t overcharge here. The prices are really good for their services. (I did not get a refill, but just a color change on my acrylic nails, that’s why they may look a bit imperfect at the base. Not because of…

Paid $20–40Nail polish changes
★★★★★ Heaven · a year ago

They were sooooo good to me. Rose and Cindy did my Gel X nails and Gel pedicure so well. I loved that every step of the way as they were cutting and shaping my hands and toes they checked in with me. And they listened to me.<br>The manicurist gifted me a design on my rng fingers.

Paid $100–120Foot massagesSculpted nailsNail art

vs category

Blue = NAILTIFUL, grey = nail salons average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.54.04.55.02024-Q1: 4.82★ (11 reviews)2024-Q2: 5.00★ (11 reviews)2024-Q3: 4.71★ (7 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 4.50★ (12 reviews)2025-Q3: 4.61★ (18 reviews)2025-Q4: 4.57★ (14 reviews)2026-Q1: 4.00★ (4 reviews)2026-Q2: 5.00★ (6 reviews)2026-Q3: 3.83★ (6 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$60-18% vs typical nail salons

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%18+9Reliability 21%18+3.9Momentum 11%45+5.1Track record 10%83+8.3Accountability 7%8+0.6Experts Score= 27Not enough data for craft & service, value; its weight is shared by the others.Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
18
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
45
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
83
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
8

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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