HOUSE CLEANING SERVICES · MONCKS CORNER, SC
Nana's General Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%14+2.6Value 13%23+2.9Momentum 10%13+1.3Track record 9%7+0.6Accountability 6%87+5.4Experts Score= 19Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.19SCORE

Nana's General Services

Better than 0% of house cleaning services · #50 of 50

4.9★57 Google reviewsGoogle star rating as shown on Google Maps.
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Nana's General Services for moving-related cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$347–$614
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Moving-related cleaning”

★★★★★ Austin · 4 months ago

We just had our rental house cleaned prior to moving out and could not be happier with how the place looked!! It looked better than the day we moved in. Elisana and Luciana went above and beyond! The floors looked incredible, the fridge and other kitchen appliances looked brand new! They cleaned inside the fridge,…

Paid $300–350Great priceMoving-related cleaningMove-out cleaning
★★★★★ Piia · 7 months ago

Communication before, during and after the cleaning service was excellent. Cleaners arrived on time and worked very efficiently. The apartment is spotless and looks like no one has lived there before, absolutely amazing!

Paid $250–300Great priceMoving-related cleaningMove-out cleaning
★★★★★ Christian · 8 months ago

Very good cleaning. On time and professional.

Paid $300–350Great priceMoving-related cleaning
★★★★★ Padma · a year ago

We hired Nana Services to clean our house. They sent Felipe and his wife to clean and they did an excellent job. I am greatly satisfied with the quality of the work they did. I highly recommend them and will use them again.

Paid $250–300Reasonable priceInterior & exterior window cleaningMoving-related cleaningGeneral housekeeping
★★★★★ MJ · a year ago

Thank u so much for the exceptional cleaning job your staff did for our move out. The house looks amazing.

Moving-related cleaningDeep clean

vs category

Blue = Nana's, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02025-Q2: 5.00★ (23 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (2 reviews)2026-Q1: 5.00★ (20 reviews)2026-Q2: 4.20★ (5 reviews)2026-Q3: 3.00★ (2 reviews)2026-Q4: 5.00★ (1 reviews)2025-Q22025-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

$300+8% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 38%Reasonable 58%Overpriced 4%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%14+2.6Value 13%23+2.9Momentum 10%13+1.3Track record 9%7+0.6Accountability 6%87+5.4Experts Score= 19Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
13
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
23
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
7
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
87

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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