HOUSE CLEANING SERVICES · MONCKS CORNER, SC
Nana's General Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%14+2.6Value 13%23+2.9Momentum 10%13+1.3Track record 9%7+0.6Accountability 6%87+5.4Experts Score= 19Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.19SCORE

Nana's General Services

Better than 0% of house cleaning services · #50 of 50

4.9★57 Google reviewsGoogle star rating as shown on Google Maps.
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
3.5%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Bonnie · a week ago

Nana’s cleaning exceeded my expectations! The job was everything I needed done and more!

Paid $200–250Reasonable priceStandard cleaning
★★★★★ Andrew · 4 months ago

The staff were friendly and on time. Their attention to detail makes them stand out.

Paid $300–350Great priceInterior & exterior window cleaning
★★★★★ Austin · 4 months ago

We just had our rental house cleaned prior to moving out and could not be happier with how the place looked!! It looked better than the day we moved in. Elisana and Luciana went above and beyond! The floors looked incredible, the fridge and other kitchen appliances looked brand new! They cleaned inside the fridge,…

Paid $300–350Great priceMoving-related cleaningMove-out cleaning
★★★★★ Donna · 7 months ago

It was a pleasure working with Nana’s. They were very quick to respond, did an excellent job and I found their pricing to be reasonable. I will highly recommend them.

Paid $400–450Reasonable priceOffice & workplace cleaningOffice cleaningMove-out cleaning
★★★★★ Piia · 7 months ago

Communication before, during and after the cleaning service was excellent. Cleaners arrived on time and worked very efficiently. The apartment is spotless and looks like no one has lived there before, absolutely amazing!

Paid $250–300Great priceMoving-related cleaningMove-out cleaning
★★★★★ Timothy · 8 months ago

Great work, friendly and reasonable cost. I would be happy to have them come out for more work. My ceiling fans are now spotless, and such attention to detail!

Paid $150–200Reasonable priceStandard cleaning

vs category

Blue = Nana's, grey = house cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02025-Q2: 5.00★ (23 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (2 reviews)2026-Q1: 5.00★ (20 reviews)2026-Q2: 4.20★ (5 reviews)2026-Q3: 3.00★ (2 reviews)2026-Q4: 5.00★ (1 reviews)2025-Q22025-Q42026-Q22026-Q4
This companyIndustrydot size = review count

Price

$300+8% vs typical house cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 38%Reasonable 58%Overpriced 4%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%13+5.7Reliability 19%14+2.6Value 13%23+2.9Momentum 10%13+1.3Track record 9%7+0.6Accountability 6%87+5.4Experts Score= 19Not enough data for craft & service; its weight is shared by the others.Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
13
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
14
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
23
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
13
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
7
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
87

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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