Is Nana's General Services any good?
Our verdict: mixed — #50 of 50 house cleaning services, better than 0%. Customers single out its accountability and value; track record is where it trails.
Accountability — better than 87% of peers
Satisfaction — 13th percentile
Momentum — 13th percentile
Track record — 7th percentile
Price $$$: 8% above typical
Recent priced reviews
Nana’s cleaning exceeded my expectations! The job was everything I needed done and more!
The staff were friendly and on time. Their attention to detail makes them stand out.
We just had our rental house cleaned prior to moving out and could not be happier with how the place looked!! It looked better than the day we moved in. Elisana and Luciana went above and beyond! The floors looked incredible, the fridge and other kitchen appliances looked brand new! They cleaned inside the fridge,…
It was a pleasure working with Nana’s. They were very quick to respond, did an excellent job and I found their pricing to be reasonable. I will highly recommend them.
Communication before, during and after the cleaning service was excellent. Cleaners arrived on time and worked very efficiently. The apartment is spotless and looks like no one has lived there before, absolutely amazing!
Great work, friendly and reasonable cost. I would be happy to have them come out for more work. My ceiling fans are now spotless, and such attention to detail!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Nana's General Services
Is Nana's General Services good?
Yes by most measures: 4.9★ from 57 Google reviews and an Experts Score of 19/100 (grade F), #50 of 50 house cleaning services we track. 3.5% of reviews in the last two years were 1–2★ (category average 2.3%).
How much does Nana's General Services charge?
Customers reported a typical bill of $300 (middle half $213–$347), 8% above the house cleaning services median of $277.
What do customers hire Nana's General Services for?
Mostly deep clean (11), interior & exterior window cleaning (6), standard cleaning (5), moving-related cleaning (5).
Does the owner respond to complaints?
The owner replied to 100% of 1–3★ reviews (category: 74%).