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Nashua Nails and Spa

Beauty salon · Nashua, NH · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%95+26.8Replies to reviews 8%100+8.2Experts Score= 96Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 89 nail salonsPosition by Experts Score among all companies we track in this category. · better than 93%
5.0 ★★★★★ 590 Google reviews · 24 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$63typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Nashua Nails and Spa at a glance

Customers frequently praise the salon for its clean environment, reasonable pricing, and attentive staff who provide manicures, pedicures, and lash services. Many reviewers highlight the friendly atmosphere and the technicians' ability to match specific design requests accurately. However, some lower-rated experiences cite issues with appointment management, such as being treated as walk-ins despite reservations, and complaints about rushed or sloppy application techniques that left nails looking messy or dry.

  • Google rating: 5.0 out of 5 from 590 reviews (98% five-star).
  • Reviews on this page: 590 Google reviews (513 with written comments, 167 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Nail Salon serving Nashua, New Hampshire.

Data from Google, last updated November 10, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction96Reliability95Craft & service–Value–Momentum100Replies to reviews100Satisfaction: 96 (median 84)Reliability: 95 (median 77)Momentum: 100 (median 100)Replies to reviews: 100 (median 66)
Nashua Nails and SpaNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nashua Nails and Spa: 96/100 on this factor. Category median: 84.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nashua Nails and Spa: 95/100 on this factor. Category median: 77.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nashua Nails and Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nashua Nails and Spa: 100/100 on this factor. Category median: 66.A
100

Bar = this company · dark tick = category median.

Star ratings

590 Google reviews we collected

  • 5 stars57798%
  • 4 stars81%
  • 3 stars10%
  • 2 stars00%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 513 written reviews

  • Praise55199%
  • Complaints71%

Price

What customers reported paying

$63-10% vs typical nail salons

Middle half of what 295 customers paid ($48–$86) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude22440%
  • Quality & results19234%
  • Would recommend8415%
  • Price & value265%
  • Speed & response244%
  • Honesty & trust61%
  • Communication20%

What customers talk about

We read 513 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I’ve been to a lot of nail salons but this one was amazing, they were all incredibly kind and good at their job.”
  • “Sophia was thorough, everything was clean and my nails came out amazing!”
    “If you’re looking for a place to get good nails, I definitely don’t recommend coming here unless you want a sloppy job.”
  • “…are like nashua nails they are so nice and there work is excellent I highly recommend to anyone looking for good quality and nice people…”
    “We wanted to try it but will not be back.”
  • “worth every penny to make sure your feet are taken care of!”
    “Bad service and over charged us.”
  • “She does and excellent job, is gentle, and very fast!”
  • “I also really appreciated how genuine Ronnie was and how much he cared about making sure I was happy with my experience.”
  • “Very friendly, didn’t have to wait long to get seated, listened and followed my very specific and complex instructions, conversed with me and even got…”

People customers mention

  • Sophia 26 reviews
  • Ronnie 23 reviews
  • Kevin 19 reviews
  • Ava 10 reviews
  • French 7 reviews
  • Mindy 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Nashua Nails and Spa for 7 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

I was able to get back to Nashua Nails and Spa today, and took my daughter with me! We both got fantastic pedicures and manicures. They welcomed my daughter (6yo) so wonderfully and took great care of her. Shes thrilled about her nails! I received a full set with dip, mine came out perfect. Thank you, and we will see you soon!

Paid $60–80Acrylic nailsPedicure
Deviny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Ronnie was great and sweet! Always kept a good conversation , nails were beautiful as well.

Customer photo from Deviny's review
Paid $60–80Manicure
Diane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Clean and beautiful nail salon close to downtown nashua! Reasonable prices, and I got a great pedicure! Will definitely be back!

Paid $40–60Pedicure
riva2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

By far the best nail salon Kevin did a really good job on the pedicure and the owner was very nice and accommodating. I had an appointment for 6 PM and I had called them ahead and let them know I was coming late and they still saw me ❤️

Paid $80–100Pedicure
Malia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

First time here and it was great! Amazing pedicure and Ronnie did absolutely amazing on my nails ! I will 100% be back!

Customer photo from Malia's review
Paid $120–140Acrylic nailsPedicure
AyllaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I got the pleasure of having Ronnie do my nails today and they look incredible!!! This man has amazing attention to detail and high standards for nails. On top of this, he is so nice, welcoming, and overall a great person! Thank you so much Ronnie!☺️🙏

Paid $100–120Manicure

Photos

Customer reviews

5.0 ★★★★★ 590 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Danielle Rynczak1 reviewTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sophia is amazing!! Totally recommend!

  • Price: $40–60
  • Services: Manicure
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Wynter Haley5 reviewsTotal number of Google reviews Wynter has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service is great! Great vibes and energy. Definitely coming back

  • Price: $140–160
  • Services: Pedicure, Service not listed
  • Atmosphere: Relaxing, Energetic, Cozy
  • Maintenance: Well-kept
Trish Dion6 reviewsTotal number of Google reviews Trish has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job. Super happy with my Pedi and set

  • Price: $100–120
  • Services: Acrylic nails, Pedicure
Lauren Bein3 reviewsTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was able to get back to Nashua Nails and Spa today, and took my daughter with me! We both got fantastic pedicures and manicures. They welcomed my daughter (6yo) so wonderfully and took great care of her. Shes thrilled about her nails! I received a full set with dip, mine came out perfect. Thank you, and we will see you soon!

  • Price: $60–80
  • Services: Acrylic nails, Pedicure
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · 2 months ago

Hi Lauren, thank you so much for your sweet review! We are so happy to hear that you had a wonderful and relaxing pedicure experience with Kevin. We truly appreciate your support and look forward to welcoming you back to Nashua Nails & Spa soon! ✨💖

Deviny H3 reviewsTotal number of Google reviews Deviny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ronnie was great and sweet! Always kept a good conversation , nails were beautiful as well.

  • Price: $60–80
  • Services: Manicure
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 6 days ago

"Hi Deviny! Thank you so much for the wonderful 5-star review! We are so glad to hear that Ronnie took great care of you and that you loved your nails. We can't wait to welcome you back for your next visit!

Juan1 reviewTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love it noche

  • Price: $40–60
  • Services: Pedicure
Response from the owner · 6 days ago

"Hi Juan! Thank you so much for the wonderful 5-star review! We are so glad you love it, and we truly appreciate your support. See you next time!"

Nevaeh McDonough1 reviewTotal number of Google reviews Nevaeh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love it my eyebrows so tea

Response from the owner · 6 days ago

"Hi Nevaeh! Thank you so much for the 5-star review! We are so happy to hear that you're loving your brows! It was a pleasure having you, and we can't wait to see you again soon!"

Bella1 reviewTotal number of Google reviews Bella has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So good

Response from the owner · 6 days ago

Hi Bella! Thank you so much for the wonderful 5-star review! We are so glad to hear you enjoyed your experience with us. We truly appreciate your support and can't wait to see you again soon!"

Diane Mazzone11 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clean and beautiful nail salon close to downtown nashua! Reasonable prices, and I got a great pedicure! Will definitely be back!

  • Price: $40–60
  • Services: Pedicure
  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · 6 days ago

Hi Diane! Thank you so much for the wonderful 5-star review! We are so thrilled to hear that you loved your pedicure and enjoyed our clean, cozy space near downtown Nashua. We truly appreciate your support and can't wait to welcome you back for your next visit!"

Hellen kamau2 reviewsTotal number of Google reviews Hellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great vibes Friendly people. Overall I had a great experience.

Response from the owner · a week ago

"Thank you so much for the kind words, Hellen! We’re thrilled to hear you enjoyed the vibes and had a great experience with us. We can’t wait to welcome you back soon! 💖"

Nashua Nails and Spa on Google Maps →

Business details