Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts

Experts Reviews · Company report
Nashville Pet Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%88+12.4Replies to reviews 7%61+4.3Craft & service penalty93−0.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Nashville Pet Spa

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 72 pet sitters · 4.9★ from 555 Google reviews

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Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nashville Pet Spa is better than 90% of pet sitters.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nashville Pet Spa is better than 88% of pet sitters.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nashville Pet Spa is better than 93% of pet sitters.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nashville Pet Spa is better than 88% of pet sitters.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nashville Pet Spa is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nashville Pet Spa is better than 61% of pet sitters.B
61

Reviews for your job

Customers hired Nashville Pet Spa for 5 kinds of job.

Nashville Pet Spa for dog boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog boarding”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 49 Google reviews tagged “Dog boarding” · showing 20

Jeffrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Amazing staff and very attentive! Thank you for loving on my baby!

Reasonable priceDog boardingDog full service groomingDog nail trimming
Janie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Everyone is friendly and genuinely love dogs!! My dog knows everyone here and loves coming. She’s happy and in good hands.

Reasonable priceDog boarding
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I would not have my dog at any other place. They are amazing and care so much for the doggies.

Great priceDog boarding
TanyaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love Nashville Pet Spa. They love our fur kid as much as we do. They are good at understanding my dog and making sure he is comfortable and happy in daycare as well as longer stays.

Reasonable priceDog boarding
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Pablo LOVES Nashville Pet Spa and playing with his friends 🐾

Dog boardingDog full service grooming
Reagan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nashville pet spa is where I take my dog Willow for grooming and daycare and they do the best job!

Great priceDog anal gland expressionDog boardingDog full service grooming
Shawna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Chewie always enjoys his stay at Nashville Pet Spa! He plays hard and is well loved 🥰 Whether just a play day or boarding stay, he comes home happy and worn out! The Pet Spa family is trustworthy, loving, & dependable.

Dog boardingDog full service groomingDog nail trimming
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our Penny absolutely loves the Nashville Pet Spa! They take such good care of her. Whether it’s grooming, daycare, or boarding; they love her and make her stay wonderful. We never worry about her when we are away. They send us updates, pictures, and we can see her on the cameras throughout the day. Thank you, Nashville Pet spa!

Reasonable priceDog boardingDog full service grooming
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Amazing place that takes great care of my pup

Great priceDog boarding
Maryann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

There’s just no place like NPS! My dog thinks it is his other home. He loves going to his “school”

Reasonable priceDog boarding
AustinLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our mini Aussie comes home beautiful and shedding free every time!

Reasonable priceDog ear cleaningDog anal gland expressionDog boarding
Monique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nashville Pet Spa has taken great care of my fur baby. When I am out of town I have no worries because she is well taken care of.

Great priceDog boardingDog full service groomingDog nail trimming
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

So nice to be able to enjoy my vacation knowing my fur babies are being well cared for and playing hard!

Dog boarding
Carmella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We love Millie’s groomer ! She does such a great job we are so lucky to have found her and Millie loves her !

Reasonable priceDog ear cleaningDog boardingDog full service grooming
dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

My dog Stewart loves this place! They take such good care of him!

Reasonable priceDog boarding
Kandie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very nice and patient staff-

Reasonable priceDog ear cleaningDog anal gland expressionDog boarding
Karen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My dog loves coming to see Haven. Great boarding as well.

Reasonable priceDog boardingDog full service grooming
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They are a wonderful group and really care about your dog. Nikki the groomer is the best!.

Reasonable priceDog boardingDog full service groomingDog nail trimming
pat7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

NPS takes such good care of Bella when she is boarded. We have been using them since they first opened. Great staff!

Dog boarding
rebekah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

All of the staff are super friendly and wonderful to work with. Took great care of our pup. We will be back!

Great priceDog boarding

Show more dog boarding reviews (29 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dog full service grooming110—
Dog nail trimming64—
Dog boarding49—
Dog ear cleaning34—
Dog anal gland expression14—

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