Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Nashville Pet Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%88+21.3Value 14%88+12.4Replies to reviews 7%61+4.3Craft & service penalty93−0.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Nashville Pet Spa

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 72 pet sitters · 4.9★ from 555 Google reviews

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Report card

Percentile vs other pet sitters (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nashville Pet Spa is better than 90% of pet sitters.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nashville Pet Spa is better than 88% of pet sitters.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nashville Pet Spa is better than 93% of pet sitters.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nashville Pet Spa is better than 88% of pet sitters.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nashville Pet Spa is better than 100% of pet sitters.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nashville Pet Spa is better than 61% of pet sitters.B
61

Reviews for your job

Customers hired Nashville Pet Spa for 5 kinds of job.

Nashville Pet Spa for dog full service grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.110
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog full service grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 110 Google reviews tagged “Dog full service grooming” · showing 20

Billy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★

Nice staff, fast service.

Reasonable priceDog full service grooming
Jeffrey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Amazing staff and very attentive! Thank you for loving on my baby!

Reasonable priceDog boardingDog full service groomingDog nail trimming
SharonLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Love this place. My dog gets all her energy over for at least a day or two. My backyard is small and she is 40 lbs and loves to run!

Reasonable priceDog ear cleaningDog full service grooming
Daniel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Always a great experience. My female cavalier lost her older brother last weekend, and she’d never been to the groomers without him. I expressed my concerns about her to the staff, and they went above and beyond to make sure she was doted on, like the princess she is. Kudos, Nashville Pet Spa!! Viva la Spa!

Great priceDog full service groomingDog nail trimmingService not listed
HeidiLocal Guide · 171 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a meet and great and also bathing with fur removal along with nail grinding for both dogs. I dropped them off at 7:30 am and within 45 minutes to an hour they called me to let me know that one of my dogs was reactive with other dogs and it probably wouldn't work out with him. So I asked them if they could go…

Great priceDog full service groomingDog nail trimming
Leanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our dog loves going to the daycare when she gets groomed! She just hops right in car! Nikki always does a great job grooming our crazy doodle!

Reasonable priceDog full service groomingDog nail trimming
Rebekah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My long haired dachshunds look amazing thanks to Michelle C!! Not everyone knows how to cut/handle their hair and they came out beautiful! 10/10 life long customer! Thank you!

Reasonable priceDog full service groomingDog nail trimming
R6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

A very friendly staff, good with the animals. And they do an excellent job of grooming the animals.

Reasonable priceDog ear cleaningDog full service groomingDog nail trimming
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jody is amazing!! I have never been disappointed. Jody checks in with me during the grooming sessions to let me how my dog is doing. Highly recommend her!

Reasonable priceDog full service grooming
David14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

Groomer is wonderful and does a great job, but overall prices are expensive and facility parking is a disaster

OverpricedDog full service grooming
Adrienne8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My furbaby loves coming here for a spa day. They always do a very good job with her grooming.

Reasonable priceDog full service grooming
Kristin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you so much to Nashville Pet Spa for taking such great care of our baby boy, Reese! 🐶🤎 This was his very first haircut, and we couldn’t be happier with how handsome he looks! The staff was so sweet, caring, and gentle with him. We truly appreciate you making his first grooming experience such a great one. We’ll definitely be back! 🐾✨

Reasonable priceDog full service grooming
Jodi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Jody is so great with our scaredy-cat dog!

Reasonable priceDog full service grooming
Pam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Pablo LOVES Nashville Pet Spa and playing with his friends 🐾

Dog boardingDog full service grooming
Christopher15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service with a professional approach to dog grooming

Reasonable priceDog ear cleaningDog full service grooming
Reagan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nashville pet spa is where I take my dog Willow for grooming and daycare and they do the best job!

Great priceDog anal gland expressionDog boardingDog full service grooming
Crystal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love all the staff! 🐾❤️🐾

Great priceDog full service groomingDog nail trimming
PatLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Michelle was great and I'll continue to follow her anywhere.

Great priceDog full service groomingDog nail trimming
Shawna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Chewie always enjoys his stay at Nashville Pet Spa! He plays hard and is well loved 🥰 Whether just a play day or boarding stay, he comes home happy and worn out! The Pet Spa family is trustworthy, loving, & dependable.

Dog boardingDog full service groomingDog nail trimming
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Haven is the BEST! My dog loves her!

Great priceDog full service grooming

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 62%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Dog full service grooming110—
Dog nail trimming64—
Dog boarding49—
Dog ear cleaning34—
Dog anal gland expression14—

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