How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORENatural Alternatives Salon & Spa Western Plaza
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 321 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Natural Alternatives Salon & Spa Western Plaza for 8 kinds of job.
Natural Alternatives Salon & Spa Western Plaza for hair coloring
Clear ✕All 52 Google reviews tagged “Hair coloring”
I’ve been seeing Chelsea at Natural Alternatives for about a year, and I’m so grateful I found her. She truly listens to what I want while also giving thoughtful, knowledgeable guidance based on my hair type.My hair is very fine, but I have a lot of it, and many trendy cuts simply do not work well for me. Chelsea…
I love the people at this salon! Everyone is so friendly and helpful 💜! Stevie does my hair and it always looks amazing! Thank you girls!
I can’t say enough about this place. I recommend it to so many family friends and they love it. Ben is amazing. He truly knows what your hair needs. My husband spends two hours in the spa as well. Vanna is amazing as well. I do not go anywhere else for my hair.
Everyone does a great job and Aveda has the best products.
Great customer service!
Everyone was so friendly and thoughtful! Ruthy is very personable and talented.
This place is exactly what I was looking for when I moved to Knoxville..professional, modern, detail oriented, and calm. Products are amazing. Stevie is a guru with hair. Seriously. Maybe one of the best in the entire industry!
10/10 experience every time we visit. I see Stevie and my husband sees Bailey. Both are warm, intentional, and highly skilled. The environment inside the salon is very peaceful - I always leave feeling refreshed. Can’t recommend enough!
Great hair service and great interior ambiance.
Ben is amazing! He is so kind and incredibly talented. He always makes me feel comfortable and talks through every step of my service. He understands how to make your hair cut, color, and style complement your natural features. I am always looking and feeling my best when I leave his chair!
I had such a fantastic experience with Stevie! She cut my hair exactly how I wanted it, but was also appropriate for my hair texture and face shape. I came back to my office and my co worker immediately booked her own hair cut with Stevie!
Amanda is great! Customer service is too!
Christina is awesome!
Erin Blalock is a superb colorist and all the staff is friendly and supportive.
I always have a great experience at this salon! Stevie and Ben are both wonderful stylists I have experienced. Relaxing atmosphere and great staff as well.
Excellent service! Christina is wonderful! Highly recommend!
My stylist Erinh was professional, kind, and an expert at color. This was my first visit to this salon and Erinh understood exactly what I was looking for, in both cut and color. I will be returning, and I highly recommend Erinh for all your color needs. Thank you!
Zaya, my hairstylist, is amazing! Not only is he a great colorist, but he is also one of the most personable people I’ve had the pleasure of meeting. He makes his customers feel welcomed and comfortable all while still maintaining the utmost professionalism and quality of service.
I took my two daughters to get their first haircuts and I had my hair cut and colored. It’s been years since I’ve touched my hair and Zaya did a phenomenal job in doing a subtle and natural looking transformation that made a big impact. Zaya was very friendly, professional and patient with me having my two small…
Stevie is a great hair dresser! My hair has never looked better after visiting with her every time. Support staff is also very friendly and skilled. The atmosphere is also happy and light:)
Christine is amazing! She is so talented & always exceeds my expectations for cut & color.
I have an ungodly amount of hair, and I don’t get in to do it as often as I should. On top of that I always need a late appointment. Jannae at western plaza is always so patient and accommodating! The hot tea on a cold night is always a plus
Everyone is so nice, pleasant and professional. Christine did my hair and she is wonderful.
I walked into this Salon and instantly felt my stress melt away. This was my first time here. Alyssa was my stylist and she did such an amazing job. Not only was she so very professional and personable but she is a perfectionist when doing hair. I have gotten my hair colored for many many years and am very picky…
My stylist, Kayla, was amazing! Friendly, professional and I love my haircut! Everyone there was following Covid-19 safe practices with distancing and wearing masks. (Adding this several months later....) I would like to add that I have also had color done by Christina that I LOVE. She gave wonderful advice for my…
I have been going to this Salon for about 3 yrs and love it. Christina cuts my hair and is the best. She is a perfectionist in the best way and my hair always looks beautiful after I leave. She always listens and makes great suggestions. She is very talented. Erin does my color and is a master at what she does. She…
I love the quality, customer service, and efficiency of Aveda. Riley is FANTASTIC! She’s so down to earth, fun to chat with, and has always taken care of my hair (which is ALOT of hair!). I walk out happy every time! Couldn’t recommend this place enough!
Well kept! Very clean. Wonderful atmosphere. Riley is such a pleasure to visit with, and she does beyond beautiful work. Just love her......
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 71 | $30–$76 |
| Haircut | 52 | $30–$79 |
| Hair coloring | 52 | $119–$214 |
| Hair highlighting | 17 | $128–$246 |
| Skin treatments | 17 | $88–$153 |
| Blowdry | 13 | — |
| Blowouts | 11 | $41–$76 |
| Body waxing | 11 | $11–$84 |
