How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORENatural Alternatives Salon & Spa Western Plaza
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 321 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Natural Alternatives Salon & Spa Western Plaza for 8 kinds of job.
Natural Alternatives Salon & Spa Western Plaza for hair highlighting
Clear ✕All 17 Google reviews tagged “Hair highlighting”
Chelsea is amazing for blonde highlights !!!
My stylist Ruthie listens to my suggestions and she makes it happen. I appreciate her guidance and professional creativity. The environment in the salon is relaxing and calm. I enjoy every visit!
I’ve been seeing Chelsea at Natural Alternatives for about a year, and I’m so grateful I found her. She truly listens to what I want while also giving thoughtful, knowledgeable guidance based on my hair type.My hair is very fine, but I have a lot of it, and many trendy cuts simply do not work well for me. Chelsea…
I can’t say enough about this place. I recommend it to so many family friends and they love it. Ben is amazing. He truly knows what your hair needs. My husband spends two hours in the spa as well. Vanna is amazing as well. I do not go anywhere else for my hair.
This place is exactly what I was looking for when I moved to Knoxville..professional, modern, detail oriented, and calm. Products are amazing. Stevie is a guru with hair. Seriously. Maybe one of the best in the entire industry!
10/10 experience every time we visit. I see Stevie and my husband sees Bailey. Both are warm, intentional, and highly skilled. The environment inside the salon is very peaceful - I always leave feeling refreshed. Can’t recommend enough!
Excellent service! Christina is wonderful! Highly recommend!
My stylist Erinh was professional, kind, and an expert at color. This was my first visit to this salon and Erinh understood exactly what I was looking for, in both cut and color. I will be returning, and I highly recommend Erinh for all your color needs. Thank you!
Zaya, my hairstylist, is amazing! Not only is he a great colorist, but he is also one of the most personable people I’ve had the pleasure of meeting. He makes his customers feel welcomed and comfortable all while still maintaining the utmost professionalism and quality of service.
Cameron is excellent She always cuts my (thin) hair and does a great job .Everyone in the shop is very polite and welcoming
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 71 | $30–$76 |
| Haircut | 52 | $30–$79 |
| Hair coloring | 52 | $119–$214 |
| Hair highlighting | 17 | $128–$246 |
| Skin treatments | 17 | $88–$153 |
| Blowdry | 13 | — |
| Blowouts | 11 | $41–$76 |
| Body waxing | 11 | $11–$84 |
