How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORENatural Alternatives Salon & Spa Western Plaza
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 321 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Natural Alternatives Salon & Spa Western Plaza for 8 kinds of job.
Natural Alternatives Salon & Spa Western Plaza for hairstyling
Clear ✕All 71 Google reviews tagged “Hairstyling” · showing 60
My stylist Ruthie listens to my suggestions and she makes it happen. I appreciate her guidance and professional creativity. The environment in the salon is relaxing and calm. I enjoy every visit!
I’ve been seeing Chelsea at Natural Alternatives for about a year, and I’m so grateful I found her. She truly listens to what I want while also giving thoughtful, knowledgeable guidance based on my hair type.My hair is very fine, but I have a lot of it, and many trendy cuts simply do not work well for me. Chelsea…
I can’t say enough about this place. I recommend it to so many family friends and they love it. Ben is amazing. He truly knows what your hair needs. My husband spends two hours in the spa as well. Vanna is amazing as well. I do not go anywhere else for my hair.
Love this salon. I love getting my hair styled and cut here. Very professional and talented staff. Korey always does an amazing job. I would highly recommend.
Chandra is the BEST! Thank you.
Aspen did such an AMAZING job giving me ultimate gender euphoria with my haircut. They took time to understand exactly what I wanted and hear me. They interpreted how I wanted my hair to move and how I wanted to be seen in a way I wouldn't have expected, and it ended up being perfect! I have a LOT of hair, and it…
Ruthie!!!!! She made my day and the haircut looks amazing!! Such a great spot.
This place is exactly what I was looking for when I moved to Knoxville..professional, modern, detail oriented, and calm. Products are amazing. Stevie is a guru with hair. Seriously. Maybe one of the best in the entire industry!
10/10 positive experience, always! I feel truly pampered at my appointments. It’s such a welcoming environment that is so calming to my senses. My hair results are consistently fantastic. If anything, my hair is looking even better all the time because Korey is becoming more familiar with my hair’s characteristics.…
10/10 experience every time we visit. I see Stevie and my husband sees Bailey. Both are warm, intentional, and highly skilled. The environment inside the salon is very peaceful - I always leave feeling refreshed. Can’t recommend enough!
Great hair service and great interior ambiance.
Ben is amazing! He is so kind and incredibly talented. He always makes me feel comfortable and talks through every step of my service. He understands how to make your hair cut, color, and style complement your natural features. I am always looking and feeling my best when I leave his chair!
I had such a fantastic experience with Stevie! She cut my hair exactly how I wanted it, but was also appropriate for my hair texture and face shape. I came back to my office and my co worker immediately booked her own hair cut with Stevie!
I made an impromptu haircut appt with Korey and had a wonderful experience. Korey was so nice and kind and easy to talk to, not to mention she gave me a wonderful haircut. She listened and gave me exactly what I was looking for. Highly recommend her!
Loved my stylist!! Lillie really listened to what I wanted. I had damaged hair from at home dyes and she took the time to assess my hair and gave me a good recommendation on how much needed to get cut off. Definitely going back to her!
Christina is awesome!
I was overdue for a haircut by months. My experience at the Western Plaza location was extraordinary! Carla warmly greeted me outside and who does that any more? My stylist, Ruthie, was the penultimate professional. We had a chat about what I wanted and she looked at my hair before she shampooed it. The shampoo was…
I always have a great experience at this salon! Stevie and Ben are both wonderful stylists I have experienced. Relaxing atmosphere and great staff as well.
Excellent service! Christina is wonderful! Highly recommend!
This was a great experience with a stylist who was new to me. Christine expertly interpreted my preferences into one of the best haircuts I've ever had. I will definitely be a repeat customer.
My stylist Erinh was professional, kind, and an expert at color. This was my first visit to this salon and Erinh understood exactly what I was looking for, in both cut and color. I will be returning, and I highly recommend Erinh for all your color needs. Thank you!
This place has immaculate vibes. If you need a salon, this is your spot. 10/10.
Stevie is a great hair dresser! My hair has never looked better after visiting with her every time. Support staff is also very friendly and skilled. The atmosphere is also happy and light:)
Loved the salon. Cameron did a wash and blow out looked fantastic it was for a wedding and I called morning of thinking if it worked great little did I know it would look SO beautiful! Cameron was great. From her initial smile to scalp massage to blow out! Thank you so much
Christine is amazing! She is so talented & always exceeds my expectations for cut & color.
I have an ungodly amount of hair, and I don’t get in to do it as often as I should. On top of that I always need a late appointment. Jannae at western plaza is always so patient and accommodating! The hot tea on a cold night is always a plus
I’ve been going to Natural Alternatives for over 20 years, consistently has amazing stylists and service! Shondra is amazing!
Ben listens before he starts cutting! He did a great job!
Definitely worth your time and money to let these fine folk take care of ya for a lil bit
Everyone is so nice, pleasant and professional. Christine did my hair and she is wonderful.
I walked into this Salon and instantly felt my stress melt away. This was my first time here. Alyssa was my stylist and she did such an amazing job. Not only was she so very professional and personable but she is a perfectionist when doing hair. I have gotten my hair colored for many many years and am very picky…
My stylist, Kayla, was amazing! Friendly, professional and I love my haircut! Everyone there was following Covid-19 safe practices with distancing and wearing masks. (Adding this several months later....) I would like to add that I have also had color done by Christina that I LOVE. She gave wonderful advice for my…
I have been going to this Salon for about 3 yrs and love it. Christina cuts my hair and is the best. She is a perfectionist in the best way and my hair always looks beautiful after I leave. She always listens and makes great suggestions. She is very talented. Erin does my color and is a master at what she does. She…
My daughter loved her hair for prom.
I love the quality, customer service, and efficiency of Aveda. Riley is FANTASTIC! She’s so down to earth, fun to chat with, and has always taken care of my hair (which is ALOT of hair!). I walk out happy every time! Couldn’t recommend this place enough!
Well kept! Very clean. Wonderful atmosphere. Riley is such a pleasure to visit with, and she does beyond beautiful work. Just love her......
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 71 | $30–$76 |
| Haircut | 52 | $30–$79 |
| Hair coloring | 52 | $119–$214 |
| Hair highlighting | 17 | $128–$246 |
| Skin treatments | 17 | $88–$153 |
| Blowdry | 13 | — |
| Blowouts | 11 | $41–$76 |
| Body waxing | 11 | $11–$84 |
