How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORENatural Alternatives Salon & Spa Western Plaza
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.9★ from 321 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Natural Alternatives Salon & Spa Western Plaza for 8 kinds of job.
Natural Alternatives Salon & Spa Western Plaza for skin treatments
Clear ✕All 17 Google reviews tagged “Skin treatments”
Brooklyn gave me a fantastic facial and incorporated ,a head, neck, and arm massage and it so relaxing. She did a hydrating facial on my skin and I will be booking with her again.
A fabulous experience and relaxing massage. The tight spot was focused on and gave me great relief! I feel relaxed and at home in the spa. The experience is always personalized.
I can’t say enough about this place. I recommend it to so many family friends and they love it. Ben is amazing. He truly knows what your hair needs. My husband spends two hours in the spa as well. Vanna is amazing as well. I do not go anywhere else for my hair.
Facial was wonderful. Ally always does a great job.
Excellent services always! Sakaylea is a superb Aestitician and services are perfect. Amanda, massage therapist, is also excellent and Cora all women who greet me are most helpful and caring!
Ally was a wonderful esthetician and the results of the plant peel facial were immediately noticeable without any burn from a normal chemical peel.
Excellent service! Christina is wonderful! Highly recommend!
Superb staff, very knowledgeable and very relaxing experience!
Sarah's service, knowledge, and professionalism were outstanding. The ladies at the reception were very nice and everything went really well. Thanks!
Sarah is an excellent esthetician! She always listens and truly cares about my concerns with treatments and waxing and brow tinting. She showed me some concealer and powder for my face my last visit with no pressure to purchase at all. She said after applying it to wear it and see how I like it. She’s nothing short of AMAZING! ❤️
Wonderful! Sarah did a great job on my plant peel facial!!!
Definitely worth your time and money to let these fine folk take care of ya for a lil bit
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 71 | $30–$76 |
| Haircut | 52 | $30–$79 |
| Hair coloring | 52 | $119–$214 |
| Hair highlighting | 17 | $128–$246 |
| Skin treatments | 17 | $88–$153 |
| Blowdry | 13 | — |
| Blowouts | 11 | $41–$76 |
| Body waxing | 11 | $11–$84 |
