Marilyn Rivera3 reviewsTotal number of Google reviews Marilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery satisfied with the pruning of my Oak tree!
- Price assessment: Reasonable price
Nature's Tree Service
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%87+22.7Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 61 stump removal servicesPosition by Experts Score among all companies we track in this category. · better than 32%
4.9 ★★★★★ 56 Google reviews · 24 photos
96%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
96%reviews answered by the owner
Oct 2026latest review
Nature's Tree Service at a glance
Google reviewers rate Nature's Tree Service 4.9 out of 5 based on 56 reviews, with the owner responding to 96 percent of feedback. Customers frequently cite punctuality, professional communication, and fair pricing for services including tree trimming, removal, and stump grinding. Recurring themes highlight careful protection of surrounding structures and thorough cleanup after work is completed. All provided excerpts are five-star reviews, so no common criticisms are present in this dataset.
- Google rating: 4.9 out of 5 from 56 reviews (96% five-star).
- Reviews on this page: 56 Google reviews (43 with written comments, 3 with photos).
- Owner responses: the business replied to 96% of reviews.
- Most recent review: October 8, 2026.
- Service: Stump Removal Service serving West Covina, California.
Data from Google, last updated October 26, 2026.
Score profile vs other stump removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nature's Tree Service: 92/100 on this factor. Category median: 97.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nature's Tree Service: 87/100 on this factor. Category median: 97.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nature's Tree Service: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nature's Tree Service: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nature's Tree Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–
Bar = this company · dark tick = category median.
Star ratings
56 Google reviews we collected
- 5 stars5496%
- 4 stars12%
- 3 stars00%
- 2 stars00%
- 1 star12%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
- Praise9599%
- Complaints11%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1033%
- Reasonable2067%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Speed & response2627%
- Staff & attitude2425%
- Quality & results1415%
- Price & value1314%
- Would recommend1010%
- Communication55%
- Honesty & trust44%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I needed a fast tree trim (Oak Tree) at my rental property and wanted it done before the storm came in as it was overdue for a trim and pruning.”
“David and his people are professional, experienced and clearly care about the quality of their work and their care for their customers.”
“As a design firm, we move quickly and Nature's Tree Service is always eager to support and deliver quality work in a timely fashion!”
“For a good price David from Nature's tree service did a light thinning of the canopy by 10%, Internal selective branch removal and end weight tip redu…”
“I am truly impressed with David’s caliber of work and would highly recommend Nature’s Tree for anyone who is looking for services.”
“The woman i spoke to on the phone was also very easy to communicate with.”
“We trust David and his guidance in caring for our wonderful trees.”
People customers mention
- David 9 reviews
- Oak 3 reviews
- Fernando 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Nature's Tree Service for 5 kinds of job. Pick one to see what they paid and said.
Recent reviews
Eilene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great experience working with this company. So pleased with the result. We had very large pepper trees removed for safety, stumps ground, and other trees trimmed. Energetic, skilled workers prevented damage to nearby structures as they removed the trees.
Tree stump removalTree trimming & pruningTree removal
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
These guys were great! I had a lot that needed to be done and the team was great about consulting me during the whole process. Five stars!!! I would recommend them to anyone and do!
Reasonable priceTree trimming & pruningTree removal
Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great service from beginning to end . They are the perfect tree stylist who really care about them.
Great priceTree trimming & pruning
Kai12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
ON TIME. PROFESSIONAL. COURTEOUS. AS RESULT, RECOMMENDED NATURE'S TREE TO DEREK BROUSSARD, ACADIAN CONSTRUCTION
Reasonable priceTree stump removalTree removal
Brent9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I needed a fast tree trim (Oak Tree) at my rental property and wanted it done before the storm came in as it was overdue for a trim and pruning. I was worried about the big branches hanging over the house. I was unable to go up there so, I contacted Nature's Tree Service, and they went out and inspected it and told…
Great priceTree trimming & pruning
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David and his team are always great to work with! As a design firm, we move quickly and Nature's Tree Service is always eager to support and deliver quality work in a timely fashion!
Tree trimming & pruning
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree trimming & pruning | 32 | — |
| Tree removal | 18 | — |
| Tree stump removal | 12 | — |
| Tree planting | 3 | — |
| Tree stump grinding | 2 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 56 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Eilene Sanders1 reviewTotal number of Google reviews Eilene has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience working with this company. So pleased with the result. We had very large pepper trees removed for safety, stumps ground, and other trees trimmed. Energetic, skilled workers prevented damage to nearby structures as they removed the trees.
- Services: Tree stump removal, Tree trimming & pruning, Tree removal
Ashley Scott5 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys were great! I had a lot that needed to be done and the team was great about consulting me during the whole process. Five stars!!! I would recommend them to anyone and do!
- Price assessment: Reasonable price
- Services: Tree trimming & pruning, Tree removal
Response from the owner · 2 weeks ago
Thank you Ashley for the opportunity, we greatly appreciate the review and look forward to servicing you again!
Jesse Cervantes2 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service from beginning to end . They are the perfect tree stylist who really care about them.
- Price assessment: Great price
- Services: Tree trimming & pruning
Response from the owner · 2 weeks ago
Thank you for the 5 stars review, our passion is to make Nature beautiful and really love it when customers truly appreciate it!
Kai Kuwata12 reviewsTotal number of Google reviews Kai has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleON TIME. PROFESSIONAL. COURTEOUS. AS RESULT, RECOMMENDED NATURE'S TREE TO DEREK BROUSSARD, ACADIAN CONSTRUCTION
- Price assessment: Reasonable price
- Services: Tree stump removal, Tree removal
Response from the owner · 2 weeks ago
If there's anything better than a satisfied customer its a recommendation or referral! Thank you for that!
Brent Woken9 reviewsTotal number of Google reviews Brent has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI needed a fast tree trim (Oak Tree) at my rental property and wanted it done before the storm came in as it was overdue for a trim and pruning. I was worried about the big branches hanging over the house. I was unable to go up there so, I contacted Nature's Tree Service, and they went out and inspected it and told me what was needed to be done. For a good price David from Nature's tree service did a light thinning of the canopy by 10%, Internal selective branch removal and end weight tip reduction for weight control and wind filtration. I usually just get a basic trim every few years but, a lot of extra work was needed, and it was completed within that week. Very happy with the results and by not being there on how it went and how much better the Oak Tree is with all that was done!
- Price assessment: Great price
- Services: Tree trimming & pruning
Response from the owner · a month ago
Thank you Brent, we like to be fully transparent and honest with all of our customers and whatever we can do to help the integrity of the tree we do so. I'm glad we were able to help.
Erin Robinson1 reviewTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid and his team are always great to work with! As a design firm, we move quickly and Nature's Tree Service is always eager to support and deliver quality work in a timely fashion!
- Services: Tree trimming & pruning
Response from the owner · a month ago
Thank you so much for those positive words! We are ready for the next one!
Daniel Rizik-Baer3 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey were great to work with. Highly communicative and listened to our needs. They helped us think through what we wanted and were in communication from the time we called to the time they came by. Really appreciate them!
- Price assessment: Great price
- Services: Tree stump removal, Tree planting
Response from the owner · a month ago
Thank you for that fantastic review Daniel, communication is key, we love that you were also very responsive with us. It makes everything flow much smoother!
Michelle Saykally6 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid and his team have assisted us several times in maintaining the trees on our property. David and his people are professional, experienced and clearly care about the quality of their work and their care for their customers. We trust David and his guidance in caring for our wonderful trees.
- Services: Tree trimming & pruning
Response from the owner · 2 months ago
Thank you for that, your trust is well placed and we are grateful to have it!
Ed JuelianLocal Guide · 18 reviewsTotal number of Google reviews Ed has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleClass Act came in did a wonderful job cleaned up real nice, done. :)
- Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you for that wonderful review! We really appreciate it.
Business details
- Address: 715 N Hyacinth Ave, West Covina, CA 91791
- Phone: (626) 695-3430
- Website: naturestreeservice.com
- Service area: West Covina, CA