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Nazo Landscaping Inc

Landscaper · Chapel Hill, NC · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty30−7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 43 outdoor living servicesPosition by Experts Score among all companies we track in this category. · better than 14%
4.7 ★★★★★ 239 Google reviews · 24 photos
88%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
16%reviews answered by the owner
Oct 2026latest review

Nazo Landscaping Inc at a glance

Google reviewers rate Nazo Landscaping Inc 4.7 out of 5 based on 239 reviews, with the owner responding to 16 percent of them. Positive feedback highlights punctuality, knowledgeable staff, healthy plant selection, and reasonable pricing for services including design, installation, and mulch delivery. However, lower-rated reviews criticize the owner for perceived rudeness and unresponsiveness, specifically citing instances where planted trees died without receiving replacements or adequate post-sale support.

  • Google rating: 4.7 out of 5 from 239 reviews (88% five-star).
  • Reviews on this page: 239 Google reviews (211 with written comments, 20 with photos).
  • Owner responses: the business replied to 16% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Outdoor Living Service serving Chapel Hill, North Carolina.

Data from Google, last updated November 6, 2026.

Score profile vs other outdoor living services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction74Reliability80Craft & service30Value100Momentum100Replies to reviews55Satisfaction: 74 (median 89)Reliability: 80 (median 86)Craft & service: 30 (median 94)Value: 100 (median 99)Momentum: 100 (median 100)Replies to reviews: 55 (median 93)
Nazo Landscaping IncOutdoor Living Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nazo Landscaping Inc: 74/100 on this factor. Category median: 89.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nazo Landscaping Inc: 80/100 on this factor. Category median: 86.A
80
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nazo Landscaping Inc: 30/100 on this factor. Category median: 94.D
30
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nazo Landscaping Inc: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nazo Landscaping Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nazo Landscaping Inc: 55/100 on this factor. Category median: 93.C
55

Bar = this company · dark tick = category median.

Star ratings

239 Google reviews we collected

  • 5 stars21088%
  • 4 stars115%
  • 3 stars10%
  • 2 stars52%
  • 1 star125%

Praise vs complaints

Phrases our text analysis found in 211 written reviews

  • Praise33595%
  • Complaints195%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price667%
  • Reasonable333%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11633%
  • Price & value7421%
  • Would recommend5616%
  • Quality & results4412%
  • Speed & response339%
  • Communication165%
  • Honesty & trust154%

What customers talk about

We read 211 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Mr Nazo has always been very helpful when I needed to get anything mulch for my place.”
    “Too bad it cost us thousands of dollars and much frustration dealing with someone so unprofessional.”
  • “I was impressed with how Phillip's love of his plants, coupled with his deep experience, came together in our front yard's design, at a really good price.”
    “Terrible,, poor quality and too expensive!”
  • “I highly recommend Phillip and Nazo Landscaping to anyone looking for exceptional landscape design, quality workmanship, and someone who truly cares a…”
    “I don't recommend going here customer service was horrible.”
  • “What impressed me most was Phillip's attention to detail and genuine pride in his work.”
    “He was very very rude , customer service is horrible (I work in customer service, so I know) !”
  • “…nd deliver 25 yards of high-quality designer walnut dyed mulch right on time for a project with a tight deadline.…”
  • “From start to finish, they were incredibly accommodating, professional, and easy to work with.”
  • “You can tell they genuinely care about their customers and take pride in what they do.”

People customers mention

  • Philip 22 reviews
  • Phillip 18 reviews
  • Durham 5 reviews
  • Yousif 4 reviews
  • Triangle 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Nazo Landscaping Inc for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

JesseLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent customer service, selection, and healthy plants. Great for contractors and local gardeners!

David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had the pleasure of working directly with Phillip Nazo, and I couldn't be more impressed with his knowledge, creativity, and commitment to quality. Phillip has a beautiful nursery, and his extensive knowledge of landscaping and plant selection is evident from the moment you meet him. He designed a stunning…

Reasonable priceStone landscapingGrass seedingLandscape installations
Patti's2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We needed some advice we end up getting the best service along with all the beautiful plants and 2 Japanese red maple trees we were told to choose and coordinate for our yard especially the Cedar tree and the Olive tree all looks awesome…thank you Mr Nazo and your staff amazing hard work .

Customer photo from Patti's's reviewCustomer photo from Patti's's review
PATTILocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and punctual. Their work is meticulous and tidy . The staff was polite we got full yard designed by this company , the plants look healthy and the staff help us pick the best type for our yard . Great customer service; we highly recommend them .we like to thank Mr Nazo, Owner for his expertise; you are awesome.

Wesley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mr Nazo has always been very helpful when I needed to get anything mulch for my place. He always has a smile and encourages to everyone he talks to. I highly recommend Nazo Landscaping Inc for any landscaping needs.

John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Phillip and his team were top-notch in the design and installation of our front yard. Nazo Landscaping's plant quality and selection are unmatched. Phillip's knowledge of his plants is very special. I was impressed with how Phillip's love of his plants, coupled with his deep experience, came together in our front…

Customer photo from John's review
Reasonable priceLandscape installations

Photos

Customer reviews

4.7 ★★★★★ 239 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jesse MartinLocal Guide · 59 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service, selection, and healthy plants. Great for contractors and local gardeners!

David Calderwood3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure of working directly with Phillip Nazo, and I couldn't be more impressed with his knowledge, creativity, and commitment to quality. Phillip has a beautiful nursery, and his extensive knowledge of landscaping and plant selection is evident from the moment you meet him. He designed a stunning hardscape and softscape plan that brought together both beauty and functionality. What impressed me most was Phillip's attention to detail and genuine pride in his work. He approaches every aspect of the project as though he were working on his own home. That level of personal commitment, craftsmanship, and dedication to quality is increasingly hard to find. I highly recommend Phillip and Nazo Landscaping to anyone looking for exceptional landscape design, quality workmanship, and someone who truly cares about the finished product.

  • Price assessment: Reasonable price
  • Services: Stone landscaping, Grass seeding, Landscape installations, Yard landscaping, Garden design, Tree landscaping, Stone masonry, Landscape design, Yard drainage, Hardscaping, Landscaping design
Patti's cafe2 reviewsTotal number of Google reviews Patti's has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We needed some advice we end up getting the best service along with all the beautiful plants and 2 Japanese red maple trees we were told to choose and coordinate for our yard especially the Cedar tree and the Olive tree all looks awesome…thank you Mr Nazo and your staff amazing hard work .

PATTI REZK KaramLocal Guide · 4 reviewsTotal number of Google reviews PATTI has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and punctual. Their work is meticulous and tidy . The staff was polite we got full yard designed by this company , the plants look healthy and the staff help us pick the best type for our yard . Great customer service; we highly recommend them .we like to thank Mr Nazo, Owner for his expertise; you are awesome.

Wesley McKinney4 reviewsTotal number of Google reviews Wesley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr Nazo has always been very helpful when I needed to get anything mulch for my place. He always has a smile and encourages to everyone he talks to. I highly recommend Nazo Landscaping Inc for any landscaping needs.

John Heffernan7 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Phillip and his team were top-notch in the design and installation of our front yard. Nazo Landscaping's plant quality and selection are unmatched. Phillip's knowledge of his plants is very special. I was impressed with how Phillip's love of his plants, coupled with his deep experience, came together in our front yard's design, at a really good price. He expertly took into account our home's character, the plant selection's beauty and the long-term care needs for us. Hats off to Phillip and his team!

  • Price assessment: Reasonable price
  • Services: Landscape installations
Michelle Ginther3 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After handling all the landscaping around the house for years we finally found Nazo landscaping and had them come out and give us a plan for our house. The plan reflected exactly what we wanted, low maintence and deer resistant. We are thrilled with the results!

  • Price assessment: Reasonable price
  • Services: Grass seeding, Landscape installations, Yard drainage, Landscaping design
Pam8 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Visit Nazo! They are so knowledgeable and helpful with landscaping needs.This family business has a nice selection of trees, shrubs, etc.

  • Price assessment: Great price
  • Services: Gardening services, Tree landscaping, Landscape design
Antonina KorepanovaLocal Guide · 19 reviewsTotal number of Google reviews Antonina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I bought beautiful azalea bushes there and I’m very happy with the purchase. I was impressed by the choice and I appreciated the extensive list of plants on the website. It helped me to do a proper research at home, create a shortlist of plants I’m interested in and make the final choice at the spot. I loved a front yard show room, a good presentation of the stock. The price was another great surprise, I got a great deal like at the state farmers market but all plants had plant tags - another thing that’s very important to me. I will definitely come there once again!

  • Price assessment: Great price
Hollow Rock1 reviewTotal number of Google reviews Hollow has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have had a wonderful experience working with Nazo over the years. Everyone is knowledgeable and eager to help with all our mulch, stone and other landscaping needs. The delivery driver is very friendly and accommodating every time they deliver an order. We appreciate all their hard work!

Nazo Landscaping Inc on Google Maps →

Business details