How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORENC Complete Auto Care
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 981 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired NC Complete Auto Care for 8 kinds of job.
NC Complete Auto Care for brakes
Clear ✕All 40 Google reviews tagged “Brakes” · showing 20
Loose brake was the main concern and possibility of rear brake pad worn out. Agreed for a initial $40 brake inspection charge. That's all I had to pay at the end issue being the caliper adjustment. Difficult to find this kind of honesty from the repair shops these days. This was my first ever visit there. And NC…
Work was completed in the time specified. All staff I encountered were very professional and pleasant.
Always fair and honest! They do great work with experienced people.
Awesome, honest, trustworthy folks. Quoted me a price, made repairs to brakes, rotors n wheel bearing, with a one day turn around. I would absolutely recommend n will return for service when needed. Thank y'all so much!!!
They always do a great job go over everything with you and Bill is awesome
Trust NC complete with ALL my auto needs!!!
They are outstanding. They have never let me down and are the most capable honest mechanics I’ve ever known.🙌
Matt and Bill have worked with me for several years. First on my Honda, now our Hyundais. Fair prices and quality work. What more could you ask! I use these guys for all routine and preventive maintenance.
Best place to bring your car by far. Bill is the absolute GOAT and will take care of you. Honest, helpful, and no BS! I’ll never bring my cars anywhere else.
Always professional pleasant and quick service. They have maintained my vehicle with reasonable cost and with excellent care. Bill is my guy !
Bill communicated what the issues were and what needed to be done. He sent pictures of the areas that needed repair. Overall, great communication.
I have a 2017 Honda Accord which I had been bringing here now for a couple of years. I moved away from the area, and tried someone else out of convenience. Big MISTAKE! I'm back where i always left satisfied. I'll continue to make them a place of service for family.
I had a great experience and would use again. I called and inquired about having brakes checked/replaced and received a quote Plus, made an appointment The appointment was prompt And services were completed as quoted I would trust them for future services!
Spoke with Bill about AC Service and brakes. He told us our brakes were in good shape and didn't need service. He service our AC system and did an excellent job for a good price. He took the time to explain what his plan was and afterward explained everything that was done. We were very pleased with them and would recommend them.
These guys are top-notch. Terrific service. Expertise, skilled, courteous and friendly.
Call with an emergency regarding my brakes. Bill helped me out big time, gave me a quote right away and made some time for me to get it fixed. Will definitely be coming back.
Excellent service! Had a brake emergency and they got me in and out same day
Wonderful experience! Bill was honest and the pricing was incredibly fair. As a woman who doesn’t really know anything about cars, I am always leery at repair shops, but Bill made me feel at ease, didn’t try to upsell me, and got the job done lightning fast. I will be back!
Very polite and easy to work with, great communication
We’ve been taking our cars to NC complete auto care for last few years and they have always been very responsive, and always a delight to work with. I highly recommend them.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 94 | — |
| Vehicle Inspection | 79 | — |
| General repairs & maintenance | 61 | — |
| Brakes | 40 | — |
| Vehicle safety inspection | 36 | — |
| General repairs | 28 | — |
| Wheel alignment | 24 | — |
| Steering & suspension repair | 20 | — |
