How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORENC Complete Auto Care
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 981 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired NC Complete Auto Care for 8 kinds of job.
NC Complete Auto Care for general repairs & maintenance
Clear ✕All 62 Google reviews tagged “General repairs & maintenance” · showing 20
This was my first experience. I felt that the technicians were honest. I will be using them for servicing my car.
I have been using NC Complete Auto Care for about a year and have been pleased with every visit. They have always quicklytaken care of my issue without pressure to do other things. I see no reason to go anywhere else for auto services.
It was a great experience dealing with the staff at NC Complete Auto Care. It was a holiday weekend and they did everything possible to get me my truck back the same day. My truck had to many issues. They ended up keeping over the weekend but the truck was completed on the next business day. Very fair on pricing.…
Great customer service! Got the state inspection and maintenance done really quickly.
Excellent customer service. Friendly + professional. Explained the process and work completely. Definitely a top choice.
Great service, performed quickly and efficiently
They are outstanding. They have never let me down and are the most capable honest mechanics I’ve ever known.🙌
I went in to have my car serviced and it was a very friendly place I have been coming here for about 3years now and it’s always the same quick service and I will be back again thank you for what you do
This is my go-to shop. I trust them, and that’s saying a lot, because I am distrusting of most auto shops. These guys have done a lot of work for me on all of my vehicles and when they notice it is something they know some other shop handle better, they have pointed me towards that shop. Bill and the rest of the…
Always do a great job. Honest and reliable.
Best place to bring your car by far. Bill is the absolute GOAT and will take care of you. Honest, helpful, and no BS! I’ll never bring my cars anywhere else.
Pleasant and knowledgeable people with wonderful prices.
Always professional pleasant and quick service. They have maintained my vehicle with reasonable cost and with excellent care. Bill is my guy !
I just continue to have great experiences at NC Complete Auto Care. I have been taking all of our cars here for service. The online appointment making works well and they get me in and out quickly. They do work that needs to be done, for a fair price, and if you don't need something done, they will tell you so you…
I can't recommend Bill at NC Complete Auto Care enough! It's hard to find an honest mechanic these days, but Bill is someone you can truly trust. He takes the time to explain what's going on with your vehicle, never tries to upsell unnecessary repairs, and always has your best interest in mind. His honesty,…
Thank you team. You are very knowledgeable. Knowing the concerns hands-on I appreciate you thank you again.
Excellent service! Very honest and reasonable in their prices for the services we have had done. Recommend them highly! Bob and Vickie Dawes
There is always a level of apprehension and anxiety when you take your automobile to any mechanic (franchise or independent). Are the mechanics trustworthy? Will they try to nickel-and-dime me to get more money? Will they misdiagnose an issue, fix the wrong problem, then charge me again to fix the part they didn't…
Great service! Professional, friendly, and knowledgeable
2nd time using there service they’re still the best
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 94 | — |
| Vehicle Inspection | 79 | — |
| General repairs & maintenance | 61 | — |
| Brakes | 40 | — |
| Vehicle safety inspection | 36 | — |
| General repairs | 28 | — |
| Wheel alignment | 24 | — |
| Steering & suspension repair | 20 | — |
