How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty98−0.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORENC Complete Auto Care
Cary, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.8★ from 981 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired NC Complete Auto Care for 8 kinds of job.
NC Complete Auto Care for vehicle safety inspection
Clear ✕All 36 Google reviews tagged “Vehicle safety inspection”
The best in Cary,honest ,caring,courteous, I truly can't say enough. Been using them since they opened shop and I recommend to anybody I know and even strangers!
Excellent customer service. Friendly + professional. Explained the process and work completely. Definitely a top choice.
Thanks for the speedy state inspection this morning, I actually ended up getting my Miata inspected somewhere closer to home as it's easier to deal with than driving in traffic. Awesome waiting room, modern amenities like a dealership, friendly staff no pushy sales! Will certainly be back in the future! Thanks again! -Patrick
Quick, friendly service! I will be back 👍
As a first-time client, I had a great experience. I was greeted kindly and serviced well and quick.
I’ve been there twice and have always been treated so nicely. I will be taking all my business there in the future.
Good service and helpful post service talk on some other queries with the car. Very helpful and sweet staff
This is my go-to shop. I trust them, and that’s saying a lot, because I am distrusting of most auto shops. These guys have done a lot of work for me on all of my vehicles and when they notice it is something they know some other shop handle better, they have pointed me towards that shop. Bill and the rest of the…
Best place to bring your car by far. Bill is the absolute GOAT and will take care of you. Honest, helpful, and no BS! I’ll never bring my cars anywhere else.
Have used this place twice and both times they have been quick, honest and super friendly! I tell everyone I know with a car about this place! I will use them for everything car related!
Pleasant and knowledgeable people with wonderful prices.
I just continue to have great experiences at NC Complete Auto Care. I have been taking all of our cars here for service. The online appointment making works well and they get me in and out quickly. They do work that needs to be done, for a fair price, and if you don't need something done, they will tell you so you…
Quick and easy
I purchased a used car and took it here to be inspected. I received an honest and thorough evaluation of the car. I recently had an oil change. The service was prompt and the price was reasonable, with very professional and friendly technicians. I highly recommend NC Complete Auto Care for all your auto maintenance and repairs!
Bill was very welcoming and helpful. I was in and out in 20 minutes.
Great service! Professional, friendly, and knowledgeable
Very professional and extremely efficient and effective. Definitely my go-to auto care for all my 4 cars!
In for oil and filter change an a state inspection. Easy, convenient
We’ve been taking our cars to NC complete auto care for last few years and they have always been very responsive, and always a delight to work with. I highly recommend them.
NC Auto is a great place to have your car repaired. They are friendly and fair. I take all my cars to them for service and they never gave me the run around. They fix it right the first time. I always recommend them when asked about car repairs. They are great people to do business with. 👏 👏 👏
Courteous and professional staff. They diagnosed and solved the problem efficiently. They shared the details and price quote before they did the work. I am going back to this NC Complete auto care for all my auto mechanic needs and services . Thank you
This place is awesome!! They are friendly, knowledgeable and priced very fairly. They have even suggested cheaper alternatives to me for expensive jobs. Their text estimates and invoices make everything so simple! I am so glad that I found this auto shop. They are the best!!
Came in for an inspection in the morning, I was in and out in 15 minutes! Miss Evangelyn was very helpful and kind, Mr. Terrance did fantastic work! I'll definitely come back :)
Always courteous, and have earned my trust over the years I have been bringing my vehicles here. Highly recommended!
Very pleased with everything, service, quality, value.
What a gem! Great friendly team, easy process and fast service. My new go to mechanic!
This service shop has always tried to be available and helpful. I feel like I get more personal attention here and the guys aren't just punching a clock. If they can't do something for me, they help me figure out where I need to go to get it done. Thanks guys!
I have been going for my car since 2015. They are very honest about service. Bill is fantastic and super convenient. He takes care all the time and on time and never disappointed always make feel happy.
Outstanding experience with NC Complete Auto Care! The entire staff is professional and extremely competent. Bill is very fair with pricing and transparent with what repairs are necessary. Trust them completely with all my automotive repair needs.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 94 | — |
| Vehicle Inspection | 79 | — |
| General repairs & maintenance | 61 | — |
| Brakes | 40 | — |
| Vehicle safety inspection | 36 | — |
| General repairs | 28 | — |
| Wheel alignment | 24 | — |
| Steering & suspension repair | 20 | — |
