Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Google reviewers rate Neighborhood Car Care 4.9 out of 5 based on 310 reviews, with the owner responding to 5 percent of comments. Customers frequently praise the shop for friendly communication, efficient service, fair pricing, and honest recommendations regarding oil changes, brakes, and electrical issues. However, a small number of low-star reviews criticize the shop for unresolved mechanical problems, charging for unnecessary services, or recommending expensive parts replacements that customers believe were not required.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
310 Google reviews we collected
Phrases our text analysis found in 242 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 242 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…perience with Neighborhood Car Care and I was very impressed with the friendly service from both the office and the technician who did the work.…”
“I trust Neighborhood Car Care completely and have been giving them our business for several years.”
“They were helpful and made sure everything was right and the price was fair.”
“I got an appointment the next day, and once they'd inspected the vehicle, Jon called me to walk through my options and give his recommendations.”
“Chose Neighborhood over the local Ford dealership…got prompt excellent service at a great price.”
“I really appreciate all the help & definitely recommending my ppl to this shop.”
“We've been coming here for years and cannot recommend them enough.”
“The service person, Kim, was welcoming, friendly, and explained everything clearly.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Neighborhood Car Care for 8 kinds of job. Pick one to see what they paid and said.
Efficient, Effective and Courteous service. Take both of our cars there regularly. Jon and the crew are great!
This is my second vehicle that I take to Neighborhood Car Care for servicing. They are great and I trust them fully. They even went over my second vehicle purchase without charging me. I won’t go anywhere else.
They were very kind and did good wok on my car. I'm very happy to have gone there.
Jon and his crew are professional and warm. I got an appointment the next day, and once they'd inspected the vehicle, Jon called me to walk through my options and give his recommendations. The work was done that very same day (oil change, spark plug change, transmission fluid flush). Very happy to have found my…
So appreciate the GREAT, EFFICIENT Service provided by KIM and Staff at Neighborhood Car Care !
I always feel that repairs and service are completed quickly and correctly. I trust Neighborhood Car Care completely and have been giving them our business for several years.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 37 | — |
| Oil change | 35 | — |
| Brakes | 19 | — |
| Auto maintenance | 19 | — |
| Auto engine diagnostic | 17 | — |
| Air & cabin filter replacement | 14 | — |
| Tires | 13 | — |
| Engine repair | 12 | — |
4.9 ★★★★★ 310 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Efficient, Effective and Courteous service. Take both of our cars there regularly. Jon and the crew are great!
This is my second vehicle that I take to Neighborhood Car Care for servicing. They are great and I trust them fully. They even went over my second vehicle purchase without charging me. I won’t go anywhere else.
They were very kind and did good wok on my car. I'm very happy to have gone there.
Great customer service, knowledgeable staff!!!!
Jon and his crew are professional and warm. I got an appointment the next day, and once they'd inspected the vehicle, Jon called me to walk through my options and give his recommendations. The work was done that very same day (oil change, spark plug change, transmission fluid flush). Very happy to have found my local mechanic, and I'll be back in 5000 miles.
So appreciate the GREAT, EFFICIENT Service provided by KIM and Staff at Neighborhood Car Care !
I always feel that repairs and service are completed quickly and correctly. I trust Neighborhood Car Care completely and have been giving them our business for several years.
This was my first experience with Neighborhood Car Care and I was very impressed with the friendly service from both the office and the technician who did the work. They were helpful and made sure everything was right and the price was fair. I will certainly go back next time my car needs service. Air Conditioning is running great now!
knowledgeable timely service. a A friend referred me. Reasonable prices. Nice folks
Needed a hand getting my license plate on after my screws rusted in place. They squeezed me in on a Saturday morning and had me on my way in no time - much appreciated!!! Will be back when the car is ready for more work.
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
